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The moderating influence of hedonic consumption in an extended theory of planned behaviour
Lee, Richard; Murphy, Jamie; Swilley, Esther - In: The service industries journal 29 (2009) 3/4, pp. 539-555
Persistent link: https://www.econbiz.de/10003870680
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Consumer behaviour analysis and social marketing practice
Nicholson, Michael; Xiao, Sarah Hong - In: The service industries journal 31 (2011) 15/16, pp. 2535-2548
Persistent link: https://www.econbiz.de/10009413579
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Trust disposition trust antecedents, trust, and behavioral intention
Wang, Stephen W.; Ngamsiriudom, Waros; Hsieh, Chia-Hung - In: The service industries journal 35 (2015) 10, pp. 555-572
Persistent link: https://www.econbiz.de/10011333306
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Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad; Hollebeek, Linda D.; Islam, Jamid Ul - In: The service industries journal 39 (2019) 7/8, pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
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Route factors influencing trust and attitude toward TV shopping
Yen, Yung-Shen - In: The service industries journal 38 (2018) 7/8, pp. 402-430
Persistent link: https://www.econbiz.de/10011880816
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A perceived reliability-based customer satisfaction model in self-service technology
Barua, Zapan; Aimin, Wang; Hongyi, Xu - In: The service industries journal 38 (2018) 7/8, pp. 446-466
Persistent link: https://www.econbiz.de/10011880828
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The interrelationships between relationship marketing constructs and customer engagement dimensions
Van Tonder, Estelle; Petzer, Daniël Johannes - In: The service industries journal 38 (2018) 13/14, pp. 948-973
Persistent link: https://www.econbiz.de/10011962028
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The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang; Mau, Liang-hung - In: The service industries journal 29 (2009) 1/2, pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
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Adherence to customer loyalty programmes and changes in buyer behaviour
Collado Agudo, Jesús; Herrero Crespo, Angel; … - In: The service industries journal 32 (2012) 8, pp. 1323-1341
Persistent link: https://www.econbiz.de/10009553145
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Key drivers of services website loyalty
Sanz Blas, Silvia; Ruiz Mafe, Carla; Pérez Perez, Isabel - In: The service industries journal 34 (2014) 5, pp. 455-475
Persistent link: https://www.econbiz.de/10010379358