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~isPartOf:"IZA Discussion Papers"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Parliamentary paper / the Parliament of the Commonwealth of Australia"
~isPartOf:"The economic and labour relations review : ELRR"
~subject:"Service quality"
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Service quality
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job satisfaction
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Alrawadieh, Zaid
2
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IZA Discussion Papers
International journal of hospitality management
Parliamentary paper / the Parliament of the Commonwealth of Australia
The economic and labour relations review : ELRR
The journal of services marketing
20
International journal of contemporary hospitality management
14
Journal of retailing and consumer services
14
The service industries journal
14
Journal of business research : JBR
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Services marketing quarterly
10
Health care management review : HCM review
9
Journal of air transport management
9
International journal of quality and service sciences
8
Journal of service management
8
Auditing : a journal of practice & theory
7
Journal of hospitality marketing & management
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The TQM journal : the international review of organizational improvement
7
Asia Pacific journal of marketing and logistics
6
Journal of health organization and management
6
Journal of travel and tourism marketing
6
Service business
6
Tourism management : research, policies, practice
6
European journal of marketing : EJM
5
International journal of quality & reliability management
5
International journal of services and operations management : IJSOM
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of service research : JSR
5
Journal of strategic marketing
5
Marketing intelligence & planning
5
The Cornell hospitality quarterly
5
Cogent business & management
4
Global business and finance review
4
Health marketing quarterly
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International Journal of Bank Marketing
4
International Journal of Quality & Reliability Management
4
International journal of business excellence
4
International journal of project management : the journal of The International Project Management Association
4
International review on public and non-profit marketing
4
Journal of marketing
4
Journal of marketing for higher education
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ECONIS (ZBW)
37
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1
Antecedents and outcome of job embeddedness : evidence from four and five-star hotels
Wei Leong Chan
;
Ho, Jo Ann
;
Sambasivan, Murali
;
Ng, Siew Imm
- In:
International journal of hospitality management
83
(
2019
),
pp. 37-45
Persistent link: https://www.econbiz.de/10012121945
Saved in:
2
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
3
The influence of service brand orientation on hotel employees' attitude and behaviors in China
King, Ceridwyn
;
So, Kevin Kam Fung
;
Grace, Debra
- In:
International journal of hospitality management
34
(
2013
),
pp. 172-180
Persistent link: https://www.econbiz.de/10009766712
Saved in:
4
Applying service profit chain model to the Korean restaurant industry
Kim, Gi-jin
- In:
International journal of hospitality management
36
(
2014
),
pp. 1-13
Persistent link: https://www.econbiz.de/10010239422
Saved in:
5
Refreshing hotel satisfaction studies by reconfiguring customer review data
Zhou, Lingqiang
;
Ye, Shun
;
Pearce, Philip
;
Wu, Mao-ying
- In:
International journal of hospitality management
38
(
2014
),
pp. 1-10
Persistent link: https://www.econbiz.de/10010364611
Saved in:
6
The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty
Gao, Bo Wendy
;
Lai, Ivan K. W.
- In:
International journal of hospitality management
44
(
2015
),
pp. 38-47
Persistent link: https://www.econbiz.de/10010501241
Saved in:
7
Pay for performance and work attitudes : the mediating role of employee-organization service value congruence
Chiang, Flora F. T.
;
Birtch, Thomas A.
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 632-640
Persistent link: https://www.econbiz.de/10008758179
Saved in:
8
High performance work systems and organizational service performance : the roles of different organizational climates
Lin, Yi-Ting
;
Liu, Nien-Chi
- In:
International journal of hospitality management
55
(
2016
),
pp. 118-128
Persistent link: https://www.econbiz.de/10011497986
Saved in:
9
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
10
Dancing with service robots : the impacts of employee-robot collaboration on hotel employees' job crafting
Song, Yue
;
Zhang, Mengying
;
Hu, JiaJing
;
Cao, Xingping
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209291
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