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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
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Customer satisfaction
71
Kundenzufriedenheit
71
Lieferantenmanagement
42
Supplier relationship management
42
Beziehungsmarketing
36
Relationship marketing
36
B-to-B-Marketing
23
Business-to-business marketing
23
Dienstleistungsqualität
21
Service quality
21
Consumer behaviour
12
Konsumentenverhalten
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Arbeitszufriedenheit
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Job satisfaction
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Salespeople
9
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Relationship satisfaction
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73
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Agnihotri, Raj
2
Christodoulides, George
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2
Hu, Michael Y.
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Khan, M. Sajid
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Krush, Michael T.
2
Naumann, Earl
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Williams, Paul
2
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1
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Arslanagic-Kalajdzic, Maja
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1
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1
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1
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1
Bala, Pradip Kumar
1
Balaji, M. S.
1
Banerjee, Sourindra
1
Barczak, Gloria
1
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1
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Blut, Markus
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1
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1
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of retailing and consumer services
457
International journal of hospitality management
378
Journal of business research : JBR
324
Journal of Services Marketing
218
The journal of services marketing
192
European Journal of Marketing
189
The service industries journal
179
Tourism management : research, policies, practice
177
Journal of travel and tourism marketing
175
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
172
Journal of Consumer Marketing
168
Journal of hospitality marketing & management
157
International journal of contemporary hospitality management
145
International Journal of Bank Marketing
138
Cogent business & management
125
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
110
Services marketing quarterly
100
Asia Pacific journal of marketing and logistics
98
Journal of air transport management
96
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
94
Psychology & marketing
94
Tourism management perspectives : TMP
91
Journal of service research : JSR
88
The TQM journal : the international review of organizational improvement
86
Service business
85
International Journal of Contemporary Hospitality Management
84
Marketing Intelligence & Planning
79
The international journal of bank marketing : IJBM
79
International journal of productivity and quality management : IJPQM
73
Journal of strategic marketing
73
Journal of the Academy of Marketing Science
73
Journal of service management
71
SpringerLink / Bücher
67
Total quality management & business excellence
66
International Journal of Quality & Reliability Management
65
International Journal of Retail & Distribution Management
65
European journal of marketing : EJM
64
International journal of quality and service sciences
64
International journal of services and operations management
64
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ECONIS (ZBW)
73
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1
Triggers for virtual customer integration in the development of medical equipment : from a manufacturer and a user's perspective
Füller, Johann
;
Faullant, Rita
;
Matzler, Kurt
- In:
Industrial marketing management : the international …
39
(
2010
)
8
,
pp. 1376-1383
Persistent link: https://www.econbiz.de/10008807108
Saved in:
2
A reasoned action perspective of user innovation : model and empirical test
Guo, Bin
- In:
Industrial marketing management : the international …
42
(
2013
)
4
,
pp. 608-619
Persistent link: https://www.econbiz.de/10009779136
Saved in:
3
Developing a model of reciprocity in the importer-exporter relationship : the relative efficacy of economic versus social factors
Lee, Dong-Jin
;
Jeong, Insik
;
Lee, Hyoung Tark
;
Sung, Hye Jin
- In:
Industrial marketing management : the international …
37
(
2008
)
1
,
pp. 9-22
Persistent link: https://www.econbiz.de/10003650391
Saved in:
4
Market and supplier characteristics driving distributor relationship quality in international marketing channels of industrial products
Skarmeas, Dionysis
;
Katsikeas, Constantine S.
; …
- In:
Industrial marketing management : the international …
37
(
2008
)
1
,
pp. 23-36
Persistent link: https://www.econbiz.de/10003650400
Saved in:
5
Outsourcing the sales process : hiring a mercenery sales force
Rapp, Adam
- In:
Industrial marketing management : the international …
38
(
2009
)
4
,
pp. 411-418
Persistent link: https://www.econbiz.de/10003865356
Saved in:
6
The use of influence strategies in interdependent relationship : the moderating role of shared norms and values
Lai, Chi-Shiun
- In:
Industrial marketing management : the international …
38
(
2009
)
4
,
pp. 426-432
Persistent link: https://www.econbiz.de/10003865359
Saved in:
7
Linking account portfolio management to customer information : using customer satisfaction metrics for portfolio analysis
Gök, Osman
- In:
Industrial marketing management : the international …
38
(
2009
)
4
,
pp. 433-439
Persistent link: https://www.econbiz.de/10003865360
Saved in:
8
Antecedents and consequences of commitment in marketing research services: the client's perspective
Cater, Barbara
;
Zabkar, Vesna
- In:
Industrial marketing management : the international …
38
(
2009
)
7
,
pp. 785-797
Persistent link: https://www.econbiz.de/10003893190
Saved in:
9
Outcomes of service encounter quality in a business-to-business context
Jayawardhena, Chanaka
;
Souchon, Anne L.
;
Farrell, Andrew M.
- In:
Industrial marketing management : the international …
36
(
2007
)
5
,
pp. 575-588
Persistent link: https://www.econbiz.de/10003483551
Saved in:
10
A buyer's perspective on collaborative versus transactional relationships
Whipple, Judith M.
;
Lynch, Daniel F.
;
Nyaga, Gilbert N.
- In:
Industrial marketing management : the international …
39
(
2010
)
3
,
pp. 507-518
Persistent link: https://www.econbiz.de/10003976599
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