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A tangled web : should online review portals display fraudulent reviews?
Ananthakrishnan, Uttara M.; Li, Beibei; Smith, Michael D. - In: Information systems research : ISR 31 (2020) 3, pp. 950-971
Persistent link: https://www.econbiz.de/10012298138
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Your hometown matters : popularity-difference bias in online reputation platforms
Kokkodis, Marios; Lappas, Theodoros - In: Information systems research : ISR 31 (2020) 2, pp. 412-430
Persistent link: https://www.econbiz.de/10012295004
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The case of Amazon.com : towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
Klaus, Philipp - In: The journal of services marketing 27 (2013) 6, pp. 443-457
Persistent link: https://www.econbiz.de/10010198163
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Effect of online professional network recommendations on the likelihood of an interview : a field study
Aggarwal, Rohit; Midha, Vishal; Sullivan, Nicholas - In: Information systems research : ISR 35 (2024) 1, pp. 104-119
Persistent link: https://www.econbiz.de/10014530441
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Extrinsic versus intrinsic rewards for contributing reviews in an online platform
Khern-am-nuai, Warut; Kannan, Karthik; Ghasemkhani, Hossein - In: Information systems research : ISR 29 (2018) 4, pp. 871-892
Persistent link: https://www.econbiz.de/10011975881
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Decide now or later : making sense of incoherence across online reviews
Yin, Dezhi; Vreede, Triparna de; Steele, Logan M.; De … - In: Information systems research : ISR 34 (2023) 3, pp. 1211-1227
Persistent link: https://www.econbiz.de/10014384225
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Promotional marketing or word-of-mouth? : evidence from online restaurant reviews
Lu, Xianghua; Ba, Sulin; Huang, Lihua; Feng, Yue - In: Information systems research : ISR 24 (2013) 3, pp. 596-612
Persistent link: https://www.econbiz.de/10010128867
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The effect of gender expectations and physical attractiveness on discussion of weakness in online professional recommendations
Aggarwal, Rohit; Midha, Vishal; Sullivan, Nicholas - In: Information systems research : ISR 35 (2024) 1, pp. 87-103
Persistent link: https://www.econbiz.de/10014530440
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When seeing helps believing : the interactive effects of previews and reviews on e-book purchases
Choi, Angela Aerry; Cho, Daegon; Yim, Dobin; Moon, Jae Yun - In: Information systems research : ISR 30 (2019) 4, pp. 1164-1183
Persistent link: https://www.econbiz.de/10012153318
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Disconfirmation effect on online rating behavior : a structural model
Ho, Yi-Chun; Wu, Junjie; Tan, Yong - In: Information systems research : ISR 28 (2017) 3, pp. 626-642
Persistent link: https://www.econbiz.de/10011754100