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~isPartOf:"International journal of contemporary hospitality management"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
261
Konsumentenverhalten
261
Customer satisfaction
77
Gastronomie
77
Restaurant industry
77
Dienstleistungsqualität
76
Service quality
76
Hotel industry
73
Hotellerie
73
Beziehungsmarketing
68
Relationship marketing
68
Brand management
34
Markenführung
34
Viral marketing
29
Virales Marketing
29
Emotion
27
Holiday behaviour
27
Internet marketing
27
Online-Marketing
27
Urlaubsverhalten
27
Coronavirus
24
Brand image
23
Markenimage
23
Social Web
22
Social web
22
Online retailing
19
Online-Handel
19
Gastgewerbe
18
Hospitality industry
18
Tourism
18
Brand
17
Confidence
17
Consumer behavior
17
Vertrauen
17
Markenartikel
16
Tourismus
16
China
15
Tourism industry
15
Tourismuswirtschaft
15
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English
77
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Han, Heesup
6
Jang, Soocheong
3
Alnawas, Ibrahim
2
Bilgihan, Anil
2
Bujisic, Milos
2
Fong, Lawrence Hoc Nang
2
Hwang, Johye
2
Jani, Dev
2
Jeong, Miyoung
2
Kim, Soyeon
2
Kwun, David J.
2
Liu, Matthew Tingchi
2
Parsa, H. G.
2
Ryu, Kisang
2
Slevitch, Lisa
2
So, Amy Siu Ian
2
Swanson, Scott R.
2
Wong, IpKin Anthony
2
Wu, Luorong
2
Abu Farha, Allam K.
1
Ai, Chi-Han
1
Al Khateeb, Amr
1
Albayrak, Tahir
1
Almanza, Barbara
1
Anaya, Gerardo Joel
1
Aparicio-Valverde, Mireia
1
Au, Wai Ching
1
Avcikurt, Cevdet
1
Bai, Billy
1
Balikçioglu, Sevgi
1
Ballester, Estefania
1
Baum, Tom
1
Bendle, Lawrence J.
1
Bennett, Keri
1
Bi, Jian-Wu
1
Bonn, Mark Andrew
1
Bowen, John T.
1
Brochado, Ana
1
Caber, Meltem
1
Cai, Ruiying
1
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International journal of contemporary hospitality management
Journal of retailing and consumer services
323
International journal of hospitality management
184
Journal of business research : JBR
155
The journal of services marketing
101
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
86
Cogent business & management
74
Services marketing quarterly
59
Tourism management : research, policies, practice
57
The service industries journal
51
Psychology & marketing
50
Asia Pacific journal of marketing and logistics
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of strategic marketing
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of air transport management
31
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
30
The international review of retail, distribution and consumer research
30
The TQM journal : the international review of organizational improvement
28
International journal of retail and distribution management
27
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Journal of retailing
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
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ECONIS (ZBW)
77
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1
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1
Service quality and
brand
loyalty : the mediation effect of
brand
passion,
brand
affection and self-
brand
connection
Hemsley-Brown, Jane
;
Alnawas, Ibrahim
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2771-2794
Persistent link: https://www.econbiz.de/10011610968
Saved in:
2
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
3
Is coolness important to luxury hotel
brand
management? : the linking and moderating mechanisms between coolness and customer
brand
engagement
Nguyen Huu Khoi
;
Le, Angelina Nhat Hanh
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
Saved in:
4
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
5
Experience value as a function of hedonic and utilitarian dominant services
Prebensen, Nina K.
;
Rosengren, Sara
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 113-135
Persistent link: https://www.econbiz.de/10011435705
Saved in:
6
The role of servicescape and image perceptions of customers on behavioral intentions in the hotel industry
Durna, Ufuk
;
Dedeoğlu, Bekir Bora
;
Balikçioglu, Sevgi
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1728-1748
Persistent link: https://www.econbiz.de/10011477056
Saved in:
7
The effects of image and price fairness : a consideration of delight and loyalty in the waterpark industry
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Merkebu, Jerusalem
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1895-1914
Persistent link: https://www.econbiz.de/10011624189
Saved in:
8
Back to the future : progress and trends in hotel loyalty marketing
Tanford, Sarah
;
Shoemaker, Stowe
;
Dinca, Alexandra
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1937-1967
Persistent link: https://www.econbiz.de/10011624195
Saved in:
9
Synthesizing the effects of green experiential quality, green equity, green image and green experiential satisfaction on green switching intention
Wu, Hung-Che
;
Ai, Chi-Han
;
Cheng, Ching-Chan
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 2080-2107
Persistent link: https://www.econbiz.de/10011624257
Saved in:
10
Customers' perceived website service quality and its effects on e-loyalty
Jeon, Myunghee Mindy
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 438-457
Persistent link: https://www.econbiz.de/10011611261
Saved in:
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