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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
1,123
Journal of retailing and consumer services
789
SpringerLink / Bücher
534
Industrial marketing management : the international journal for industrial and high-tech firms
501
International journal of hospitality management
397
Technological forecasting & social change : an international journal
337
Online Information Review
311
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
287
Telecommunications policy : the international journal of digital economy, data sciences and new media
262
The journal of services marketing
257
Tourism management : research, policies, practice
242
The journal of business & industrial marketing
239
The service industries journal
221
The journal of brand management : an international journal
217
Journal of strategic marketing
216
Journal of the Academy of Marketing Science
209
International journal of internet marketing and advertising : IJIMA
205
Journal of travel and tourism marketing
204
Information systems research : ISR
199
Psychology & marketing
196
Journal of marketing
183
Management science : journal of the Institute for Operations Research and the Management Sciences
181
International journal of contemporary hospitality management
180
International journal of business information systems : IJBIS
178
Journal of business ethics : JOBE
177
Cogent business & management
175
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
174
The journal of product & brand management
170
NBER working paper series
168
Marketing intelligence & planning
164
Journal of hospitality marketing & management
163
European Journal of Marketing
162
Business horizons
159
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
159
Journal of marketing management : MM
157
European journal of marketing : EJM
155
Asia Pacific journal of marketing and logistics
151
Journal of management information systems : JMIS
150
Working paper / National Bureau of Economic Research, Inc.
150
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ECONIS (ZBW)
158
OLC EcoSci
9
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1
Empowering customers in electronic health (e-health) through social customer relationship management
Mohammad Nabil Almunawar
;
Muhammad Anshari
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 87-100
Persistent link: https://www.econbiz.de/10011471147
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2
The effect of CRM stages along with brand images and values on sustainable corporate performance
Mishra, Hari Govind
;
Sinha, P. K.
;
Singh, Sarabjot
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011471090
Saved in:
3
How Web 2.0 supports customer relationship management in Amazon
Chua, Alton Y. K.
- In:
International journal of electronic customer …
5
(
2011
)
3/4
,
pp. 288-304
Persistent link: https://www.econbiz.de/10009489244
Saved in:
4
Utilisation of CRM and its impact on sales performance : a study of sales professionals working in a virtual environment
Rodriguez, Michael
;
Yim, Frederick
- In:
International journal of electronic customer …
5
(
2011
)
3/4
,
pp. 203-219
Persistent link: https://www.econbiz.de/10009489262
Saved in:
5
Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
Saved in:
6
Understanding electronic social customer relationship management : foundations and current major themes
Constantinides, Efthymios
;
Yousif, Arsham
;
Vries, Sjoerd de
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 180-199
Persistent link: https://www.econbiz.de/10011471313
Saved in:
7
Incorporating social customer relationship management in negotiation
Low, Patrick
;
Muhammad Anshari
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 239-252
Persistent link: https://www.econbiz.de/10010396367
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8
Social media monitoring : paradigm shift in CRM
Thute, Charudatta
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 231-238
Persistent link: https://www.econbiz.de/10010396369
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9
Web 2.0 in the CRM domain : defining social CRM
Faase, Robbert
;
Helms, Remko
;
Spruit, Marco René
- In:
International journal of electronic customer …
5
(
2011
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10009296373
Saved in:
10
Influence of customer relationship management on customer behaviour, a moderating role of social media in bank and financial institutions
Baral, Pramis
;
Shrestha, Binod Krishna
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 75-96
Persistent link: https://www.econbiz.de/10012253371
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