//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Crafting customer value : the...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
141
Relationship marketing
140
E-commerce
38
Electronic Commerce
38
Consumer behaviour
32
Konsumentenverhalten
32
Customer satisfaction
30
Kundenzufriedenheit
30
customer relationship management
23
Dienstleistungsqualität
19
Service quality
19
CRM
17
Data Mining
13
Data mining
13
Online retailing
13
Online-Handel
13
Social Web
13
Social web
13
Bank
12
Kundenwert
11
Marketing management
11
Marketingmanagement
11
Customer value
10
Knowledge management
10
Wissensmanagement
10
Confidence
9
Vertrauen
9
Erfolgsfaktor
8
Firm performance
8
Mobile communications
8
Mobilkommunikation
8
Success factor
8
Unternehmenserfolg
8
customer satisfaction
8
Iran
7
Taiwan
7
India
6
Indien
6
Internet marketing
6
Jordan
6
more ...
less ...
Online availability
All
Undetermined
29
Type of publication
All
Article
143
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
143
Aufsatz in Zeitschrift
143
Case study
3
Fallstudie
3
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
145
Author
All
Keramati, Abbas
8
Chen, Tser-yieth
5
Madhani, Pankaj M.
5
Ranjan, Jayanthi
5
Bhatnagar, Vishal
3
Ganesh, K.
3
Muhammad Anshari
3
Sangle, Purnima S.
3
Sohn, Changsoo
3
Abu-Shanab, Emad
2
Al-nassar, Bilal Ali Yaseen
2
Albadvi, Amir
2
Alhawari, Samer
2
Awasthi, Preety
2
Lee, Dong-il
2
Lee, Hyejun
2
Mohammad Nabil Almunawar
2
Moshki, H.
2
Nazari-Shirkouhi, Salman
2
Parthiban, P.
2
Punniyamoorthy, M.
2
Sinisalo, Jaakko
2
Zavareh, Javad Toufighi
2
Abdolvand, Neda
1
Abdul-Rahman, Maria
1
Abdullateef, Aliyu Olayemi
1
Adebanjo, Dotun
1
Agarwal, Ruchi
1
Agrawal, Shiv Ratan
1
Ahmed, Waqar
1
Akroush, Mamoun N.
1
Al-Busaidi, Kamla Ali
1
Al-Hawari, Mohd Ahmad
1
Al-Weshah, Ghazi A.
1
Al-Wugayan, Adel A. A.
1
Alas, Y.
1
Algharabat, Raed S.
1
Alshurideh, D. Muhammad
1
Amiri, Maghsud
1
Amoah-Mensah, Aborampah
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
1,490
Journal of business research : JBR
682
Journal of retailing and consumer services
599
Industrial marketing management : the international journal for industrial and high-tech firms
461
Gabler Edition Wissenschaft
349
Springer eBook Collection / Business and Economics
331
Springer eBook Collection
325
International journal of hospitality management
293
Research
244
The journal of services marketing
228
Europäische Hochschulschriften / 5
218
The journal of business & industrial marketing
205
The service industries journal
201
Lehrbuch
184
Journal of strategic marketing
172
Journal of the Academy of Marketing Science
171
Journal of marketing
136
International journal of contemporary hospitality management
127
Journal of travel and tourism marketing
123
Journal of service research : JSR
121
Journal of hospitality marketing & management
118
The journal of product & brand management
114
Tourism management : research, policies, practice
113
The journal of brand management : an international journal
111
Journal of service management
110
Asia Pacific journal of marketing and logistics
109
Cogent business & management
105
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
105
Journal of retailing
105
Psychology & marketing
103
European journal of marketing : EJM
100
Gabler Research
100
Marketing intelligence & planning
100
essentials
100
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
98
Hamburger Schriften zur Marketingforschung
96
Journal of marketing management : MM
94
Services marketing quarterly
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
90
more ...
less ...
Source
All
ECONIS (ZBW)
143
OLC EcoSci
1
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
145
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer's life-time value using the RFM model in the banking industry : a case study
Nikumanesh, Esmaeil
;
Albadvi, Amir
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 15-30
Persistent link: https://www.econbiz.de/10011471071
Saved in:
2
Understanding electronic social customer relationship management : foundations and current major themes
Constantinides, Efthymios
;
Yousif, Arsham
;
Vries, Sjoerd de
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 180-199
Persistent link: https://www.econbiz.de/10011471313
Saved in:
3
Sales and marketing integration : applying the theoretical lens of the resource-based view
Madhani, Pankaj M.
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 292-322
Persistent link: https://www.econbiz.de/10009783496
Saved in:
4
Marketing and supply chain management integration : strategic implications for enhancing customer value proposition
Madhani, Pankaj M.
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 153-170
Persistent link: https://www.econbiz.de/10009297345
Saved in:
5
Investigating the moderated mediation effect on customer relationship management and customer acquisition
Das, Subhasish
;
Mishra, Manit
;
Mohanty, Prasanta Kumar
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10012253357
Saved in:
6
Do customer equity drivers affect customer relationship quality and customer relational outcomes in banking?
Al-Wugayan, Adel A. A.
- In:
International journal of electronic customer …
13
(
2021
)
1
,
pp. 1-29
Persistent link: https://www.econbiz.de/10012598021
Saved in:
7
The impact of customer clubs on lifetime value of banking customers
Arjmand, Mohaddese
;
Abdolvand, Neda
;
Harandi, Saeedeh Rajaei
- In:
International journal of electronic customer …
14
(
2023
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10014309498
Saved in:
8
Innovations in redefining business horizons
Ho, Bruce Chien-Ta
(
contributor
)
- In:
International journal of electronic customer …
4,1
(
2010
)
Persistent link: https://www.econbiz.de/10009139522
Saved in:
9
Customer value modelling in the energy market and a practical application for marketing decision making
Lhoest-Snoeck, Sietske
;
Nierop, Johannes Erjen Maurice van
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10011575143
Saved in:
10
Lean Six Sigma deployment in BFSI sector : synthesising and developing customer value creation models
Madhani, Pankaj M.
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 272-314
Persistent link: https://www.econbiz.de/10011966943
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->