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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
150
Internet Policy Review
39
Gabler Edition Wissenschaft
38
Springer eBook Collection / Business and Economics
34
Journal of Consumer Marketing
31
MPRA Paper
22
Springer eBook Collection
22
Research
21
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
21
International journal of business information systems : IJBIS
20
Basler Schriften zum Marketing
19
Journal of business research : JBR
19
Online Information Review
19
International Journal of Electronic Finance
17
Management science : journal of the Institute for Operations Research and the Management Sciences
17
Information & Computer Security
16
Marketing Intelligence & Planning
16
Marketing Science
16
Telecommunications policy : the international journal of digital economy, data sciences and new media
16
Discussion papers / CEPR
14
Internet policy review : journal on internet regulation
13
Europäische Hochschulschriften / 5
12
Hamburger Schriften zur Marketingforschung
12
Information systems research : ISR
12
NBER working paper series
12
Strategic Direction
12
Electronic markets : the international journal on networked business
11
Industrial Management & Data Systems
11
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
11
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
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Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
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CESifo Working Paper
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CESifo working papers
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ECONIS (ZBW)
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1
Contemporary challenges in
CRM
technology adoption : a multichannel view
Awasthi, Preety
;
Dubey, Neeraj
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 51-71
Persistent link: https://www.econbiz.de/10011471129
Saved in:
2
Internet banking services as tool of
CRM
: a study of customer satisfaction in the National Capital Region, Delhi
Singh, Shamsher
;
Sirohi, Naveen J.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011471152
Saved in:
3
The mediating effect of marketing capability in the relationship between
CRM
on business performance in Indonesia and Thailand service industry
Fatmawati, Indah
;
Nuryakin
;
Siriyota, Kumpanat
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 99-116
Persistent link: https://www.econbiz.de/10012939786
Saved in:
4
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
5
Towards a conceptual framework for customer relationship management for public universities in Mauritius
Roopchund, Randhir
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 326-356
Persistent link: https://www.econbiz.de/10012509248
Saved in:
6
Evaluating the satisfaction index using automated interaction service and customer knowledgebase : a big data approach to
CRM
Chiranjeevi, H. S.
;
Shenoy, Manjula K.
;
Diwakaruni, Syam S.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10012253350
Saved in:
7
The current status of customer relationship management : experience of small businesses in the Jordanian food industry
Al-Weshah, Ghazi A.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10012253352
Saved in:
8
Investigating the moderated mediation effect on customer relationship management and customer acquisition
Das, Subhasish
;
Mishra, Manit
;
Mohanty, Prasanta Kumar
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10012253357
Saved in:
9
Influence of customer relationship management on customer behaviour, a moderating role of social media in bank and financial institutions
Baral, Pramis
;
Shrestha, Binod Krishna
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 75-96
Persistent link: https://www.econbiz.de/10012253371
Saved in:
10
Investigating customer relationship management systems involvement towards customer knowledge creation processes
Shihab, Muhammad Rifki
;
Sukrisna, Imanuel
;
Hidayanto, …
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10011575150
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