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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
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customer relationship management
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International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
220
Gabler Edition Wissenschaft
52
Springer eBook Collection / Business and Economics
49
Research
33
Springer eBook Collection
31
Journal of retailing and consumer services
30
Journal of business research : JBR
26
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
26
Hamburger Schriften zur Marketingforschung
21
Basler Schriften zum Marketing
20
Schriftenreihe Schwerpunkt Marketing
17
International journal of business information systems : IJBIS
16
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
16
Gabler Research
15
Kundenmanagement & Electronic Commerce
15
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
15
Journal of Services Marketing
12
Marketing Science
12
Schriften zum innovativen Marketing
12
European Journal of Marketing
11
Europäische Hochschulschriften / 5
11
Innovatives Markenmanagement
11
Journal of Consumer Marketing
11
MPRA Paper
11
Springer Gabler Research
11
Berichte aus der Betriebswirtschaft
10
Gabler Edition Wissenschaft / Kundenmanagement & Electronic Commerce
10
International Journal of Electronic Finance
10
Journal of marketing theory and practice
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Ovidius University Annals, Economic Sciences Series
10
Wirtschaftswissenschaft
10
Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
10
Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
9
European journal of marketing : EJM
9
Psychology & marketing
9
Springer eBook Collection / Business and Management
9
Applied Marketing Science / Angewandte Marketingforschung
8
Asia Pacific journal of marketing and logistics
8
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ECONIS (ZBW)
20
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1
Do electronic loyalty programs still drive customer choice and repeat purchase behaviour?
Alshurideh, D. Muhammad
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 40-57
Persistent link: https://www.econbiz.de/10012253349
Saved in:
2
The impact of knowledge management on customer relationship management : a case from the fast food industry in Jordan
Mahawrah, Fadi
;
Shehabat, Issa
;
Abu-Shanab, Emad
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 138-157
Persistent link: https://www.econbiz.de/10011688025
Saved in:
3
Linking electronic customer relationship management and customer loyalty through serial mediation of customer experience and customer satisfaction
Mokha, Anupreet Kaur
;
Surya, Pushpender Kumar
- In:
International journal of electronic customer …
14
(
2024
)
2
,
pp. 103-127
Persistent link: https://www.econbiz.de/10015064307
Saved in:
4
Contemporary challenges in
CRM
technology adoption : a multichannel view
Awasthi, Preety
;
Dubey, Neeraj
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 51-71
Persistent link: https://www.econbiz.de/10011471129
Saved in:
5
Internet banking services as tool of
CRM
: a study of customer satisfaction in the National Capital Region, Delhi
Singh, Shamsher
;
Sirohi, Naveen J.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011471152
Saved in:
6
The mediating effect of marketing capability in the relationship between
CRM
on business performance in Indonesia and Thailand service industry
Fatmawati, Indah
;
Nuryakin
;
Siriyota, Kumpanat
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 99-116
Persistent link: https://www.econbiz.de/10012939786
Saved in:
7
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
8
Towards a conceptual framework for customer relationship management for public universities in Mauritius
Roopchund, Randhir
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 326-356
Persistent link: https://www.econbiz.de/10012509248
Saved in:
9
Evaluating the satisfaction index using automated interaction service and customer knowledgebase : a big data approach to
CRM
Chiranjeevi, H. S.
;
Shenoy, Manjula K.
;
Diwakaruni, Syam S.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10012253350
Saved in:
10
The current status of customer relationship management : experience of small businesses in the Jordanian food industry
Al-Weshah, Ghazi A.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10012253352
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