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The influence of eventscape on emotions, satisfaction and loyalty : the case of re-enactment events
Carneiro, Maria João; Eusébio, Celeste; Caldeira, Ana; … - In: International journal of hospitality management 82 (2019), pp. 112-124
Persistent link: https://www.econbiz.de/10012121398
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Investigating the impact of surprise rewards on consumer responses
Wu, Luorong; Mattila, Anna S.; Hanks, Lydia - In: International journal of hospitality management 50 (2015), pp. 27-35
Persistent link: https://www.econbiz.de/10011387907
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Antecedents of customer WOM in glamping : the critical role of original ecology
Lu, Jiandong; Wang, Xiaolei; Dai, Zheng; Chen, Guo; … - In: International journal of hospitality management 95 (2021), pp. 1-16
Persistent link: https://www.econbiz.de/10012547731
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The effect of atmospheric cues and involvement on pleasure and relaxation : the spa hotel context
Loureiro, Sandra Maria Correia; Almeida, Marta; Rita, Paulo - In: International journal of hospitality management 35 (2013), pp. 35-43
Persistent link: https://www.econbiz.de/10010225936
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Influence of environmental stimuli on hotel customer emotional loyalty response: Testing the moderating effect of the big five personality factors
Jani, Dev; Han, Heesup - In: International journal of hospitality management 44 (2015), pp. 48-57
Persistent link: https://www.econbiz.de/10010501239
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The effects of teppanyaki restaurant stimuli on diners’ emotions and loyalty
Peng, Norman; Chen, Annie Huiling; Hung, Kuang-Peng - In: International journal of hospitality management 60 (2017), pp. 1-12
Persistent link: https://www.econbiz.de/10011640089
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An empathy lens into peer service providers : personal versus commercial hosts
Shuqair, Saleh; Pinto, Diego Costa; Mattila, Anna S. - In: International journal of hospitality management 99 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013328029
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Influence of sustainable hospitality supply chain management on customers' attitudes and behaviors
Xu, Xun; Gursoy, Dogan - In: International journal of hospitality management 49 (2015), pp. 105-116
Persistent link: https://www.econbiz.de/10011379962
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Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.; Arteaga, Francisco; Del Chiappa, … - In: International journal of hospitality management 47 (2015), pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
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Personality, satisfaction, image, ambience, and loyalty : testing their relationships in the hotel industry
Jani, Dev; Han, Heesup - In: International journal of hospitality management 37 (2014), pp. 11-20
Persistent link: https://www.econbiz.de/10010354251