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~isPartOf:"International journal of hospitality management"
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Viral marketing
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Consumer behaviour
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Hotel industry
49
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46
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Law, Chun Hung Roberts
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International journal of hospitality management
Journal of business research : JBR
216
Journal of retailing and consumer services
132
Discussion paper series / IZA
131
Tourism management : research, policies, practice
75
IZA Discussion Paper
72
Psychology & marketing
66
International journal of internet marketing and advertising : IJIMA
62
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
60
Information systems research : ISR
59
IZA Discussion Papers
57
The journal of services marketing
56
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
55
Journal of marketing communications
53
Journal of hospitality marketing & management
51
International journal of contemporary hospitality management
50
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
50
Journal of marketing
49
Journal of travel and tourism marketing
47
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
45
Electronic commerce research
43
Management science : journal of the Institute for Operations Research and the Management Sciences
41
NBER working paper series
41
SpringerLink / Bücher
41
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
40
Journal of advertising research
40
Discussion paper / Centre for Economic Policy Research
37
CESifo working papers
36
International journal of advertising : the quarterly review of marketing communications
36
Journal of management information systems : JMIS
36
European journal of marketing : EJM
35
Journal of marketing research : JMR
34
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
34
International journal of electronic marketing and retailing : IJEMR
33
Journal of electronic commerce research : JECR
33
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
33
International journal of advertising : the review of marketing communications
31
Marketing letters : a journal of research in marketing
31
Cogent business & management
30
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ECONIS (ZBW)
122
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1
"How may I help you?" : says a robot : examining
language
styles in the service encounter
Choi, Sungwoo
;
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
82
(
2019
),
pp. 32-38
Persistent link: https://www.econbiz.de/10012121389
Saved in:
2
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
3
The role of
language
, appearance, and smile on perceptions of authenticity versus rapport
Baker, Melissa A.
;
Kim, Kawon Kathy
- In:
International journal of hospitality management
74
(
2018
),
pp. 171-179
Persistent link: https://www.econbiz.de/10011924646
Saved in:
4
A segmentation of online reviews by
language
groups : how English and non-English speakers rate hotels differently
Schuckert, Markus
;
Liu, Xianwei
;
Law, Chun Hung Roberts
- In:
International journal of hospitality management
48
(
2015
),
pp. 143-149
Persistent link: https://www.econbiz.de/10011341593
Saved in:
5
Unravelling the effects of cultural differences in the online appraisal of hospitality and tourism services
Mariani, Marcello M.
;
Borghi, Matteo
;
Okumus, Fevzi
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012300116
Saved in:
6
More than words : do emotional content and linguistic style matching matter on restaurant review helpfulness?
Wang, Xi
;
Tang, Liang
;
Kim, Eojina
- In:
International journal of hospitality management
77
(
2019
),
pp. 438-447
Persistent link: https://www.econbiz.de/10011988679
Saved in:
7
The role of
language
in the online evaluation of hospitality service encounters : an empirical study
Mariani, Marcello M.
;
Borghi, Matteo
;
Kazakov, Sergey
- In:
International journal of hospitality management
78
(
2019
),
pp. 50-58
Persistent link: https://www.econbiz.de/10012012699
Saved in:
8
A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547997
Saved in:
9
Tech-touch balance in the service encounter : the impact of supplementary human service on consumer responses
Wu, Luorong
;
Fan, Alei
;
Yang, Yang
;
He, Zeya
- In:
International journal of hospitality management
101
(
2022
),
pp. 110
Persistent link: https://www.econbiz.de/10013271321
Saved in:
10
The impact of LGBT friendliness on sexual minority customers' perceptions and intentions to stay
Ro, Heejung
;
Khan, Marryam
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013185285
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