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Consumer responses to interactive restaurant self-service technology (IRSST) : the role of gadget-loving propensity
Ahn, Jee Ahe; Seo, Soobin - In: International journal of hospitality management 74 (2018), pp. 109-121
Persistent link: https://www.econbiz.de/10011924621
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Self-service technology kiosk design for restaurants : an QFD application
Park, Soona; Letho, Xinran; Letho, Mark - In: International journal of hospitality management 92 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012425712
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How does customer satisfaction change after hotels start using self-service kiosks?
Wu, Xiaojun; Xiang, Hanxiao; Wang, Yize - In: International journal of hospitality management 122 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015072200
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Improving consumer commitment through the integration of self-service technologies : a transcendent consumer experience perspective
Wei, Wei; Torres, Edwin; Hua, Nan - In: International journal of hospitality management 59 (2016), pp. 105-115
Persistent link: https://www.econbiz.de/10011609958
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Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh; Tukamushaba, Eddy Kurobuza - In: International journal of hospitality management 45 (2015), pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
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The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy; Law, Rob; Wen, Ivan - In: International journal of hospitality management 27 (2008) 3, pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
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Determinants of dining satisfaction and post-dining behavioral intentions
Ladhari, Riadh; Brun, Isabelle; Morales Alvarez, Miguel - In: International journal of hospitality management 27 (2008) 4, pp. 563-573
Persistent link: https://www.econbiz.de/10003860311
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Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik; Lee, Jin-soon; Lee, Choong-Ki - In: International journal of hospitality management 29 (2010) 2, pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
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Effects of campus foodservice attributes on perceived value, satisfaction, and consumer attitude : a gender-difference approach
Kwun, David Joon-wuk - In: International journal of hospitality management 30 (2011) 2, pp. 252-261
Persistent link: https://www.econbiz.de/10008907670
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Customer perceived control and the moderating effect of restaurant type on evaluations of restaurant employee performance
Noone, Breffni M. - In: International journal of hospitality management 27 (2008) 1, pp. 23-29
Persistent link: https://www.econbiz.de/10003666314