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To dine or not to dine? : collective wellbeing in hospitality in the COVID-19 era
Tuzovic, Sven; Kabadayi, Sertan; Paluch, Stefanie - In: International journal of hospitality management 95 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012547967
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Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants : what went well and what could we do better?
Xu, Yang; Singh, Smita; Olson, Eric D.; Jeong, EunHa - In: International journal of hospitality management 103 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209271
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Evaluating rural homestay accommodations in China using the hospitality index : an online review-based approach
Qiu, Wei-Wei; Yu, Hai-Tao; Lin, Pearl Ming Chu; Au, Wai … - In: International journal of hospitality management 121 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015071553
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The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy; Law, Rob; Wen, Ivan - In: International journal of hospitality management 27 (2008) 3, pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
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The impact of workplace ostracism in service organizations
Leung, Alicia S. M.; Wu, L. Z.; Chen, Yun Yun; Young, … - In: International journal of hospitality management 30 (2011) 4, pp. 836-844
Persistent link: https://www.econbiz.de/10009242134
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The influence of service brand orientation on hotel employees' attitude and behaviors in China
King, Ceridwyn; So, Kevin Kam Fung; Grace, Debra - In: International journal of hospitality management 34 (2013), pp. 172-180
Persistent link: https://www.econbiz.de/10009766712
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Service encounters and face loss : issues of failures, fairness, and context
Lee, Yun Lok; Sparks, Beverley; Butcher, Ken - In: International journal of hospitality management 34 (2013), pp. 384-393
Persistent link: https://www.econbiz.de/10009767477
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A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu; Prentice, Catherine - In: International journal of hospitality management 36 (2014), pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
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The effects of acculturation, social distinctiveness, and social presence in a service failure situation
Weber, Karin; Sparks, Beverley; Hsu, Cathy H. C. - In: International journal of hospitality management 56 (2016), pp. 44-55
Persistent link: https://www.econbiz.de/10011520943
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The effects of brand relationship quality on responses to service failure of hotel consumers
Xie, Danhong; Heung, Vincent C. S. - In: International journal of hospitality management 31 (2012) 3, pp. 735-744
Persistent link: https://www.econbiz.de/10009544314