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Green, Kenneth W.; Chakrabarty, Subrata; Whitten, Dwayne - In: International journal of services and standards 3 (2007) 2, pp. 137-153

Persistent link: https://www.econbiz.de/10003459515

Smith, William L.; Chowdhury, Mohammad - In: International journal of services and standards 3 (2007) 3, pp. 299-311

Persistent link: https://www.econbiz.de/10003500941

Abu-ElSamen, Amjad A.; Akroush, Mamoun N. - In: International journal of services and standards 7 (2011) 1, pp. 50-77

Persistent link: https://www.econbiz.de/10009245080

Chakraborty, Subhajit; Kaynak, Hale - In: International journal of services and standards 9 (2014) 1, pp. 3-18

Persistent link: https://www.econbiz.de/10011283344

Vilnai-Yavetz, Iris; Gilboa, Shaked - In: Service business 8 (2014) 2, pp. 355-373

Persistent link: https://www.econbiz.de/10010351398

Teng, Teng; Zhang, Shengliang; Li, Xiaodong; Chen, Yuan - In: Service business 14 (2020) 2, pp. 217-240

Persistent link: https://www.econbiz.de/10012304231

Harun, Ahasan; Prybutok, Gayle; Prybutok, Victor R. - In: International journal of services and standards 12 (2018) 3/4, pp. 347-373

Persistent link: https://www.econbiz.de/10012106534

Costers, Annelies; Van Vaerenbergh, Yves; Van den … - In: Service business 13 (2019) 3, pp. 581-602

Persistent link: https://www.econbiz.de/10012124374

Lee, Sang M.; Lee, Donhee - In: Service business 14 (2020) 1, pp. 1-22

Persistent link: https://www.econbiz.de/10012172751

Becker, Marc; Mahr, Dominik; Odekerken-Schröder, Gaby - In: Service business 17 (2023) 1, pp. 137-165

Persistent link: https://www.econbiz.de/10014282882