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Business Orientation of Indian...
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Relationship marketing
649
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647
Consumer behaviour
409
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409
Customer satisfaction
301
Kundenzufriedenheit
300
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176
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144
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Chebat, Jean-Charles
10
Ko, Eunju
9
Kim, Kyung Hoon
8
Balaji, M. S.
7
Roy, Sanjit
7
McLean, Graeme J.
6
Veloutsou, Cleopatra
6
Babin, Barry J.
5
Donthu, Naveen
5
Gupta, Suraksha
5
Gustafsson, Anders
5
Agnihotri, Raj
4
Akter, Shahriar
4
Barnes, Donald C.
4
Bartikowski, Boris
4
Chen, Qimei
4
Gallan, Andrew S.
4
Kim, Sang Jin
4
Mandler, Timo
4
Martin, Drew
4
Mattila, Anna S.
4
McColl-Kennedy, Janet R.
4
Noble, Stephanie M.
4
Sharma, Piyush
4
Soutar, Geoffrey N.
4
Valette-Florence, Pierre
4
Walsh, Gianfranco
4
Witell, Lars
4
Wünderlich, Nancy V.
4
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3
Alden, Dana
3
Andreini, Daniela
3
Biemans, Wim
3
Black, Iain
3
Cavusgil, Erin
3
Chang, Woojung
3
Chung, Henry F. L.
3
Collier, Joel E.
3
Cossío-Silva, Francisco-José
3
Davvetas, Vasileios
3
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Journal of business research : JBR
Journal of retailing and consumer services
750
International journal of hospitality management
501
Industrial marketing management : the international journal for industrial and high-tech firms
461
The journal of services marketing
310
European Journal of Marketing
309
SpringerLink / Bücher
301
The service industries journal
300
Journal of Services Marketing
285
Journal of travel and tourism marketing
225
Tourism management : research, policies, practice
225
Journal of strategic marketing
220
The journal of business & industrial marketing
216
Journal of the Academy of Marketing Science
213
International journal of contemporary hospitality management
208
Journal of hospitality marketing & management
207
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
205
Journal of Business & Industrial Marketing
191
International Journal of Bank Marketing
185
Cogent business & management
165
Journal of service research : JSR
161
International journal of electronic customer relationship management : IJECRM
159
Journal of marketing
156
Asia Pacific journal of marketing and logistics
155
Services marketing quarterly
152
Psychology & marketing
151
Journal of service management
137
Journal of retailing
135
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
135
Marketing Intelligence & Planning
135
European journal of marketing : EJM
134
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
125
Service business
123
Marketing intelligence & planning
119
The international journal of bank marketing : IJBM
119
The journal of brand management : an international journal
117
The journal of product & brand management
117
Journal of marketing management : MM
114
Gabler Edition Wissenschaft
110
Journal of Consumer Marketing
107
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ECONIS (ZBW)
843
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843
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1
Listening in and out : listening to customers and employees to strengthen an integrated market-oriented system
Reed, Kendra
;
Goolsby, Jerry R.
;
Johnston, Michelle K.
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3591-3599
Persistent link: https://www.econbiz.de/10011515185
Saved in:
2
How important is customer orientation for firm performance? : a fuzzy set analysis of orientations, strategies, and environments
Frambach, Rudolf T.
;
Fiss, Peer C.
;
Ingenbleek, Paul T. M.
- In:
Journal of business research : JBR
69
(
2016
)
4
,
pp. 1428-1436
Persistent link: https://www.econbiz.de/10011447340
Saved in:
3
A configurational approach in business model design
Kulins, Christopher
;
Leonardy, Hannes
;
Weber, Christiana
- In:
Journal of business research : JBR
69
(
2016
)
4
,
pp. 1437-1441
Persistent link: https://www.econbiz.de/10011447343
Saved in:
4
Why doesn't our value creation payoff : unpacking customer analytics-driven value creation capability to sustain competitive advantage
Hossain, Md Afnan
;
Akter, Shahriar
;
Yanamandram, Venkata
- In:
Journal of business research : JBR
131
(
2021
),
pp. 287-296
Persistent link: https://www.econbiz.de/10012545045
Saved in:
5
Managing market intelligence : the comparative role of absorptive capacity and market orientation
Rakthin, Sirisuhk
;
Calantone, Roger J.
;
Wang, Joyce Feng
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5569-5577
Persistent link: https://www.econbiz.de/10011597381
Saved in:
6
Integrating digital platform dynamics into customer orientation research : a systematic review and research agenda
Castell, Carolin
;
Kiefer, Jasmin
;
Schubach, Sebastian
; …
- In:
Journal of business research : JBR
163
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014303730
Saved in:
7
How do corporate social responsibility (CSR) and innovativeness increase financial gains? : a customer perspective analysis
Ghanbarpour, Tohid
;
Gustafsson, Anders
- In:
Journal of business research : JBR
140
(
2022
),
pp. 471-481
Persistent link: https://www.econbiz.de/10013040676
Saved in:
8
Customer satisfaction with service recovery
Gustafsson, Anders
- In:
Journal of business research : JBR
62
(
2009
)
11
,
pp. 1220-1222
Persistent link: https://www.econbiz.de/10003897473
Saved in:
9
Performance implications of customer-linking capabilities : examining the complementary role of customer orientation and CRM technology
Rapp, Adam
;
Trainor, Kevin J.
;
Agnihotri, Raj
- In:
Journal of business research : JBR
63
(
2010
)
11
,
pp. 1229-1236
Persistent link: https://www.econbiz.de/10008696664
Saved in:
10
The impact of sales encounters on brand loyalty
Brexendorf, Tim Oliver
;
Lennerts, Silke
;
Tomczak, Torsten
; …
- In:
Journal of business research : JBR
63
(
2010
)
11
,
pp. 1148-1155
Persistent link: https://www.econbiz.de/10008696684
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