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~isPartOf:"Journal of hospitality marketing & management"
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Hotel industry
199
Hotellerie
199
Consumer behaviour
79
Konsumentenverhalten
79
Customer satisfaction
47
Dienstleistungsqualität
47
Kundenzufriedenheit
47
Service quality
47
Beziehungsmarketing
41
Relationship marketing
41
Tourism employees
27
Tourismusberufe
27
Internet marketing
25
Online-Marketing
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Arbeitszufriedenheit
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Job satisfaction
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Online retailing
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Online-Handel
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Employee retention
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hotel industry
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Karatepe, Osman M.
7
Han, Heesup
6
Law, Chun Hung Roberts
5
Cobanoglu, Cihan
4
Okumus, Fevzi
4
Altinay, Levent
3
Huang, Songshan
3
Hung, Kam
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Khoo-Lattimore, Catheryn
3
Kim, Mi Ran
3
Knutson, Bonnie J.
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Köseoglu, Mehmet Ali
3
Nunkoo, Robin
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Okumus, Bendegul
3
Prayag, Girish
3
Prentice, Catherine
3
Rita, Paulo
3
Sparks, Beverley
3
Tanford, Sarah
3
Wilkins, Hugh
3
Xiang, Zheng
3
Ali, Faizan
2
Amin, Muslim
2
Assaker, Guy
2
Babajee, Reena Bhattu
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Bai, Billy
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Baloglu, Seyhmus
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Chen, Hsiangting Shatina
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Chi, Christina G.
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Denizci Guillet, Basak
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Ekinci, Yuksel
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Fong, Lawrence Hoc Nang
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Gil Saura, Irene
2
Grobelna, Aleksandra
2
Hancer, Murat
2
Kim, Peter Beomcheol
2
Kozak, Metin
2
Law, Rob
2
Lee, Seonjeong
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Published in...
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Journal of hospitality marketing & management
International journal of hospitality management
932
International journal of contemporary hospitality management
343
Tourism management : research, policies, practice
290
Tourism economics : the business and finance of tourism and recreation
165
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
118
Journal of travel and tourism marketing
114
Tourism management perspectives : TMP
106
Journal of business research : JBR
101
Technological forecasting & social change : an international journal
94
Journal of revenue and pricing management
71
The service industries journal
70
Journal of hospitality and tourism insights
67
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
65
Tourism and hospitality research : the surrey quarterly review
55
The Cornell hospitality quarterly
49
Tourism analysis : an interdisciplinary tourism & hospitality journal
47
Journal of retailing and consumer services
39
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
37
Hospitality Development : Hotelprojekte erfolgreich planen und umsetzen
36
Tourism and hospitality research : THR
36
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
32
Service business
32
The real estate finance journal
29
International journal of production research
28
The Cornell School of hotel administration handbook of applied hospitality strategy
28
Journal of vacation marketing : an international journal
26
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
26
Cornell hospitality quarterly : CQ
25
Economic research
24
Administrative Sciences : open access journal
23
International journal of revenue management : IJRM
23
Tourism review : the official journal of the AIEST
22
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
21
Enlightening tourism : ET ; a pathmaking journal
20
International Journal of Contemporary Hospitality Management
20
Cogent business & management
19
Global business and finance review
19
Hospitality Controlling : erfolgreiche Konzepte für die Hotellerie
19
International journal of leisure and tourism marketing : IJLTM
19
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ECONIS (ZBW)
208
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208
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1
Determinants of
hotel
guests' service experiences : an examination of differences between lifestyle and traditional hotels
Baek, Jooa
;
Choe, Yeongbae
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
Saved in:
2
Asymmetry of
hotel
ratings on TripAdvisor : evidence from single- versus dual-valence reviews
Fong, Lawrence Hoc Nang
;
Lei, Soey Sut Ieng
;
Law, Chun …
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 67-82
Persistent link: https://www.econbiz.de/10011669668
Saved in:
3
Understanding satisfied and dissatisfied
hotel
customers : text mining of online
hotel
reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
4
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
5
What makes a
hotel
review helpful? : an information requirement perspective
Hu, Feng
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 571-591
Persistent link: https://www.econbiz.de/10012256153
Saved in:
6
The impact of customer compassion on face-to-face and online complaints
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 848-868
Persistent link: https://www.econbiz.de/10012312156
Saved in:
7
Better the devil you know? : the moderating role of brand familiarity and indulgence vs. restraint cultural dimension on eWOM influence in the hospitality industry
Ruiz-Equihua, Daniel
;
Romero, Jaime
;
Casaló, Luis V.
- In:
Journal of hospitality marketing & management
29
(
2020
)
3
,
pp. 310-328
Persistent link: https://www.econbiz.de/10012256138
Saved in:
8
Effects of contemporary technologies, such as blockchain and artificial intelligence (AI) in enhancing consumers' trustworthiness of online reviews
Rajaguru, Rajesh
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 251-259
Persistent link: https://www.econbiz.de/10014511804
Saved in:
9
A decision support system framework to track consumer sentiments in social media
Nave, Marta
;
Rita, Paulo
;
Guerreiro, João Pedro Silva …
- In:
Journal of hospitality marketing & management
27
(
2018
)
6
,
pp. 693-710
Persistent link: https://www.econbiz.de/10011919958
Saved in:
10
Sentiment classification of consumer-generated online reviews using topic modeling
Calheiros, Ana Catarina
;
Moro, Sérgio
;
Rita, Paulo
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 675-693
Persistent link: https://www.econbiz.de/10011783996
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