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~isPartOf:"Journal of marketing management : MM"
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Beziehungsmarketing
82
Relationship marketing
82
Customer satisfaction
39
Kundenzufriedenheit
39
Consumer behaviour
34
Konsumentenverhalten
34
Customer integration
16
Kundenintegration
16
Marketing management
16
Marketingmanagement
16
Brand image
15
Brand management
15
Markenführung
15
Markenimage
15
Social Web
14
Social web
14
Dienstleistungsqualität
13
Service quality
13
Emotion
11
Internet marketing
10
Online-Marketing
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10
United States
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Customer value
8
Einzelhandel
8
Kundenwert
8
Lieferantenmanagement
8
Online retailing
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Online-Handel
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Retail trade
8
Supplier relationship management
8
Viral marketing
7
Virales Marketing
7
Anthropologie
6
Anthropology
6
Beschwerdemanagement
6
Complaint management
6
Großbritannien
6
United Kingdom
6
Betriebliche Wertschöpfung
5
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111
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114
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114
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4
Sammelwerk
4
Conference paper
3
Konferenzbeitrag
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Language
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English
114
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Buttle, Francis A.
3
Conduit, Jodie
3
Hollebeek, Linda D.
3
Ang, Lawrence
2
Dessart, Laurence
2
Harrigan, Paul
2
Hart, Cathy
2
Hewer, Paul
2
Koenig-Lewis, Nicole
2
Malthouse, Edward C.
2
Matanda, Margaret Jekanyika
2
Palmer, Adrian
2
Piercy, Niall
2
Schnedlitz, Peter
2
Uncles, Mark D.
2
Abosag, Ibrahim
1
Al-Marri, Mohammed
1
Ali, Maged
1
Amonini, Claudia
1
Andrews, Lynda
1
Andronikidis, Andreas
1
Aspara, Jaakko
1
Attmann, Julianne
1
Baker, Julie
1
Baron, Steve
1
Battor, Mohamed
1
Battor, Moustafa
1
Baumann, Jasmin
1
Bellou, Victoria
1
Bick, Geoffrey N. C.
1
Bindroo, Vishal
1
Boshoff, Christo
1
Bourlakis, Michael
1
Bowden, Jana
1
Braun, Jakob
1
Breitsohl, Jan Christian
1
Bridson, Kerrie
1
Brodie, Roderick J.
1
Brodie, Ronderick J.
1
Brown, Stephen
1
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Academy of Marketing
1
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Journal of marketing management : MM
Journal of business research : JBR
843
Journal of retailing and consumer services
750
International journal of hospitality management
501
Industrial marketing management : the international journal for industrial and high-tech firms
461
The journal of services marketing
310
SpringerLink / Bücher
301
The service industries journal
298
Journal of travel and tourism marketing
225
Tourism management : research, policies, practice
225
Journal of strategic marketing
220
The journal of business & industrial marketing
216
International journal of contemporary hospitality management
208
Journal of hospitality marketing & management
207
Journal of the Academy of Marketing Science
206
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
205
Cogent business & management
165
Journal of service research : JSR
161
International journal of electronic customer relationship management : IJECRM
159
Journal of marketing
156
Asia Pacific journal of marketing and logistics
155
Psychology & marketing
151
Services marketing quarterly
149
Journal of service management
137
Journal of retailing
135
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
135
European journal of marketing : EJM
134
Service business
123
Marketing intelligence & planning
119
The international journal of bank marketing : IJBM
119
The journal of product & brand management
117
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
115
The journal of brand management : an international journal
111
Gabler Edition Wissenschaft
110
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
107
Journal of air transport management
103
Tourism management perspectives : TMP
103
The TQM journal : the international review of organizational improvement
99
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
93
International journal of business information systems : IJBIS
93
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ECONIS (ZBW)
114
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1
Exploring the relationship between individual values and the customer orientation of front-line employees
Sousa, Carlos M. P.
;
Coelho, Filipe
- In:
Journal of marketing management : MM
29
(
2013
)
15/16
,
pp. 1653-1679
Persistent link: https://www.econbiz.de/10010235028
Saved in:
2
Antecedents of consumer brand engagement and brand loyalty
Leckie, Civilai
;
Nyadzayo, Munyaradzi
;
Johnson, Lester W.
- In:
Journal of marketing management : MM
32
(
2016
)
5/6
,
pp. 558-578
Persistent link: https://www.econbiz.de/10011483114
Saved in:
3
Understanding communal and individual customer experiences in group-oriented event tourism : an activity theory perspective
Carlson, Jamie
;
Rahman, Mohammad Mafizur
;
Rosenberger, …
- In:
Journal of marketing management : MM
32
(
2016
)
9/10
,
pp. 900-925
Persistent link: https://www.econbiz.de/10011612533
Saved in:
4
Service relationships and the customer disengagement : engagement conundrum
Bowden, Jana
;
Gabbott, Mark
;
Naumann, Kay
- In:
Journal of marketing management : MM
31
(
2015
)
7/8
,
pp. 774-806
Persistent link: https://www.econbiz.de/10011309054
Saved in:
5
A critical examination of service loyalty measures
El-Manstrly, Dahlia
;
Harrison, Tina
- In:
Journal of marketing management : MM
29
(
2013
)
15/16
,
pp. 1834-1861
Persistent link: https://www.econbiz.de/10010235007
Saved in:
6
Consumer attitude towards brand-extension incongruity : the moderating role of need for cognition and need for change
Srivastava, Kavita
;
Sharma, Narendra K.
- In:
Journal of marketing management : MM
28
(
2012
)
5/6
,
pp. 652-675
Persistent link: https://www.econbiz.de/10009558871
Saved in:
7
Corporate image, loyalty, and commitment in the consumer travel industry
Richard, James E.
;
Zhang, Annie
- In:
Journal of marketing management : MM
28
(
2012
)
5/6
,
pp. 568-593
Persistent link: https://www.econbiz.de/10009558875
Saved in:
8
Shopping motives as antecedents of e-satisfaction and e-loyalty
Christodoulides, George
;
Michaelidou, Nina
- In:
Journal of marketing management : MM
27
(
2011
)
1/2
,
pp. 181-197
Persistent link: https://www.econbiz.de/10008841663
Saved in:
9
Analysis of the role of complaint management in the context of relationship marketing
Suárez Álvarez, Leticia
;
Vázquez Casielles, Rodolfo
; …
- In:
Journal of marketing management : MM
27
(
2011
)
1/2
,
pp. 143-164
Persistent link: https://www.econbiz.de/10008841666
Saved in:
10
Demystifying customer brand engagement : exploring the loyalty nexus
Hollebeek, Linda D.
- In:
Journal of marketing management : MM
27
(
2011
)
7/8
,
pp. 785-807
Persistent link: https://www.econbiz.de/10009310364
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