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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
SpringerLink / Bücher
1,486
Journal of business research : JBR
682
Journal of retailing and consumer services
599
Industrial marketing management : the international journal for industrial and high-tech firms
431
Gabler Edition Wissenschaft
349
Springer eBook Collection / Business and Economics
330
Springer eBook Collection
320
International journal of hospitality management
310
The journal of services marketing
249
Research
244
Europäische Hochschulschriften / 5
217
The service industries journal
199
The journal of business & industrial marketing
193
Lehrbuch
185
Journal of the Academy of Marketing Science
176
Journal of strategic marketing
173
International journal of electronic customer relationship management : IJECRM
142
Journal of service research : JSR
137
Journal of hospitality marketing & management
133
International journal of contemporary hospitality management
129
Journal of marketing
129
Journal of travel and tourism marketing
122
Journal of service management
116
Asia Pacific journal of marketing and logistics
113
The journal of product & brand management
113
Journal of retailing
112
Psychology & marketing
110
The journal of brand management : an international journal
110
Tourism management : research, policies, practice
110
European journal of marketing : EJM
106
Cogent business & management
104
essentials
102
Gabler Research
100
Marketing intelligence & planning
99
Hamburger Schriften zur Marketingforschung
97
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
97
Services marketing quarterly
96
Service business
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
89
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ECONIS (ZBW)
99
USB Cologne (EcoSocSci)
6
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1
Customer relationship management in electronic markets
Iyer, Gopalkrishnan R.
(
contributor
)
- In:
Journal of relationship marketing : innovations & …
Vol. 2, nr. 3/4
(
2003
)
Persistent link: https://www.econbiz.de/10004865130
Saved in:
2
The future of relationship marketing
Bejou, David
(
contributor
)
- In:
Journal of relationship marketing : innovations & …
Vol. 4, nr. 3/4
(
2006
)
Persistent link: https://www.econbiz.de/10004874002
Saved in:
3
Capturing customer equity : moving from products to customers
Bejou, David
(
contributor
)
- In:
Journal of relationship marketing : innovations & …
Vol. 5, nr. 1
(
2006
)
Persistent link: https://www.econbiz.de/10004925839
Saved in:
4
Customer lifetime value : reshaping the way we manage to maximize profits
Bejou, David
(
contributor
)
- In:
Journal of relationship marketing : innovations & …
Vol. 5, nr. 2/3
(
2006
)
Persistent link: https://www.econbiz.de/10004925840
Saved in:
5
Profit maximization through customer relationship marketing : measurement, prediction and implementation
Aksoy, Lerzan
(
contributor
)
- In:
Journal of relationship marketing : innovations & …
Vol. 6, nr. 3/4
(
2007
)
Persistent link: https://www.econbiz.de/10004925842
Saved in:
6
Understanding the role of complaint handling on consumer loyalty in service relationships
Rothenberger, Sandra
;
Grewal, Dhruv
;
Iyer, Gopalkrishnan R.
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
4
,
pp. 359-376
Persistent link: https://www.econbiz.de/10003807761
Saved in:
7
Service failure magnitude and paradox : a banking perspective
Singhal, Shuchi
;
Krishna, Anupam
;
Lazarus, Davis
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
3
,
pp. 191-203
Persistent link: https://www.econbiz.de/10010209887
Saved in:
8
Conceptional study of relationship signals in the IT services sector in India
Biswas, Supriya
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 154-171
Persistent link: https://www.econbiz.de/10011633624
Saved in:
9
Internal relationship management : linking human resources to marketing performance
Hartline, Michael D.
(
contributor
)
- In:
Journal of relationship marketing : innovations & …
Vol. 3, nr. 2/3
(
2003
)
Persistent link: https://www.econbiz.de/10004874001
Saved in:
10
Consumer perceptions of business-to-consumer relationships in electronic retail environments : a means-end chain approach
Kearns, Ryan
;
Hair, Neil
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10003762582
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