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Einzelhandel
21
Retail trade
21
Consumer behaviour
16
Konsumentenverhalten
16
Relationship marketing
12
Beziehungsmarketing
11
Customer satisfaction
5
Einzelhandelspreis
5
Kundenzufriedenheit
5
Ladengestaltung
5
Preismanagement
5
Pricing strategy
5
Retail price
5
Store design
5
Dienstleistungsqualität
4
Perception
4
Retailing
4
Service quality
4
Wahrnehmung
4
Merchandise
3
Sales promotion
3
Strategy
3
Technischer Fortschritt
3
Technological change
3
Technology
3
Verkaufsförderung
3
Advertising effects
2
Beschwerdemanagement
2
Cognition
2
Complaint management
2
Data protection
2
Datenschutz
2
Digital displays
2
Digitalisierung
2
Digitization
2
Distribution channel
2
Führungskräfte
2
Internet marketing
2
Kognition
2
Lagermanagement
2
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Undetermined
35
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Article
92
Book / Working Paper
6
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Article in journal
63
Aufsatz in Zeitschrift
63
Collection of articles of several authors
4
Sammelwerk
4
Aufsatzsammlung
3
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English
64
Undetermined
34
Author
All
Grewal, Dhruv
75
Roggeveen, Anne L.
35
Levy, Michael
18
Sethuraman, Raj
13
Gauri, Dinesh Kumar
7
Nordfält, Jens
7
Sharma, Arun
7
Biswas, Dipayan
6
Kopalle, Praveen K.
6
Puccinelli, Nancy M.
5
Arnold, Todd J.
4
Kopalle, Praveen
4
Kumar, V.
4
Baker, Julie
3
Breugelmans, Els
3
Chandrashekaran, Rajesh
3
Chintagunta, Pradeep K.
3
Goodstein, Ronald Charles
3
Guha, Abhijit
3
Noble, Stephanie M.
3
Palmatier, Robert W.
3
Pauwels, Koen
3
Price, Robert
3
Raghubir, Priya
3
Ruyter, Ko de
3
Trivedi, Minakshi
3
Tsiros, Michael
3
Wetzels, Martin
3
Ahlbom, Carl-Philip
2
Ailawadi, Kusum L.
2
Bambauer-Sachse, Silke
2
Bharadwaj, Neeraj
2
Bolton, Ruth N.
2
Borin, Norm
2
Compeau, Larry D.
2
Fan, Jia
2
Gauri, Dinesh
2
Gauri, Dinesh K.
2
Gielens, Katrijn
2
Goodstein, Ronald C.
2
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Published in...
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Journal of retailing
Journal of the Academy of Marketing Science
39
Journal of marketing
26
Journal of business research : JBR
21
Journal of consumer research : JCR ; an interdisciplinary bimonthly
15
MSI reports : working paper series
14
Journal of Product & Brand Management
12
Journal of Business Research
10
Journal of Consumer Research
10
Journal of marketing research
9
Psychology & marketing
7
Journal of marketing research : JMR
6
Journal of marketing education : JME
5
Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
5
Journal of Consumer Marketing
4
The journal of product & brand management
4
Data envelopment analysis : a handbook of empirical studies and applications
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of consumer affairs : official publication of the American Council on Consumer Interests
3
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of marketing management : MM
3
Operations research, Management science : OR MS ; the international literature digest
3
The journal of consumer marketing
3
Entrepreneurship, theory and practice : ET & P
2
Journal of advertising
2
Journal of public policy & marketing
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of retailing and consumer services
2
Journal of service research
2
Journal of service research : JSR
2
Marketing letters : a journal of research in marketing
2
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
2
Retailing in the 21st century : current and future trends
2
Review of marketing research
2
2006 AMA educators' proceedings
1
AMS review : official publication of the Academy of Marketing Science
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Customer relationship management in electronic markets
1
Developments in Marketing Science: Proceedings of the Academy of Marketing Science
1
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Source
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ECONIS (ZBW)
64
OLC EcoSci
34
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98
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1
The effect of compensation on repurchase intentions in service recovery
Grewal, Dhruv
;
Roggeveen, Anne L.
;
Tsiros, Michael
- In:
Journal of retailing
84
(
2008
)
4
,
pp. 424-434
Persistent link: https://www.econbiz.de/10003794937
Saved in:
2
Does travel time to stores matter? : the role of merchandise availability
Grewal, Dhruv
;
Kopalle, Praveen K.
;
Marmorstein, Howard
; …
- In:
Journal of retailing
88
(
2012
)
3
,
pp. 437-444
Persistent link: https://www.econbiz.de/10009622977
Saved in:
3
Improving th effect of guarantees : the role of a retailer's reputation
Roggeveen, Anne L.
;
Goodstein, Ronald Charles
;
Grewal, Dhruv
- In:
Journal of retailing
90
(
2014
)
1
,
pp. 27-39
Persistent link: https://www.econbiz.de/10010359954
Saved in:
4
Do digital displays enhance sales? : role of retail format and message content
Roggeveen, Anne L.
;
Nordfält, Jens
;
Grewal, Dhruv
- In:
Journal of retailing
92
(
2016
)
1
,
pp. 122-131
Persistent link: https://www.econbiz.de/10011484113
Saved in:
5
The contingent effects of semantic price cues
Grewal, Dhruv
;
Roggeveen, Anne L.
;
Lindsey-Mullikin, Joan
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 198-205
Persistent link: https://www.econbiz.de/10010402323
Saved in:
6
Editorial: Retail value-based pricing strategies : new times, new technologies, new consumers
Grewal, Dhruv
;
Roggeveen, Anne L.
;
Compeau, Larry D.
; …
- In:
Journal of retailing
88
(
2012
)
1
,
pp. 1-6
Persistent link: https://www.econbiz.de/10009513177
Saved in:
7
Strategizing retailing in the new technology era
Grewal, Dhruv
;
Gauri, Dinesh Kumar
;
Roggeveen, Anne L.
; …
- In:
Journal of retailing
97
(
2021
)
1
,
pp. 6-12
Persistent link: https://www.econbiz.de/10012514562
Saved in:
8
Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies
Roggeveen, Anne L.
;
Grewal, Dhruv
;
Karsberg, John
; …
- In:
Journal of retailing
97
(
2021
)
1
,
pp. 81-98
Persistent link: https://www.econbiz.de/10012514575
Saved in:
9
Understanding retail experiences and customer journey management : introduction to the special issue
Grewal, Dhruv
;
Roggeveen, Anne L.
- In:
Journal of retailing
96
(
2020
)
1
,
pp. 3-8
Persistent link: https://www.econbiz.de/10012295799
Saved in:
10
The DAST framework for retail atmospherics : the impact of in- and out-of-store retail journey touchpoints on the customer experience
Roggeveen, Anne L.
;
Grewal, Dhruv
;
Schweiger, Elisa B.
- In:
Journal of retailing
96
(
2020
)
1
,
pp. 128-137
Persistent link: https://www.econbiz.de/10012295813
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