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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
1,930
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1,929
Relationship marketing
583
Beziehungsmarketing
582
Einzelhandel
508
Retail trade
508
Customer satisfaction
422
Kundenzufriedenheit
420
Online retailing
354
Online-Handel
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Park, Jungkun
21
Prentice, Catherine
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Septianto, Felix
17
Thaichon, Park
17
Dhir, Amandeep
14
Paul, Justin
14
Jebarajakirthy, Charles
13
Lombart, Cindy
13
Söderlund, Magnus
13
Mortimer, Gary
12
Pantano, Eleonora
12
Dwivedi, Yogesh Kumar
11
Kaur, Puneet
10
Klaus, Philipp
10
Ladhari, Riadh
10
Otterbring, Tobias
10
Rana, Nripendra P.
10
Agag, Gomaa
9
Chebat, Jean-Charles
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Louis, Didier
9
Quach, Sara
9
Sands, Sean
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Talwar, Shalini
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Baier, Daniel
8
Borges, Adilson
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Gázquez-Abad, Juan Carlos
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Hollebeek, Linda D.
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Khan, Imran
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Kuppelwieser, Volker
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Loureiro, Sandra Maria Correia
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Souiden, Nizar
8
Abdelmoety, Ziad Hassan
7
Bogomolova, Svetlana
7
Duan, Yongrui
7
Elms, Jonathan
7
Fazal-e-Hasan, Syed
7
Gilboa, Shaked
7
Hyun, Hyowon
7
Japutra, Arnold
7
Mehrotra, Ankit
7
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International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
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Journal of retailing and consumer services
Journal of business research : JBR
2,623
International journal of hospitality management
1,773
NBER working paper series
879
International journal of consumer studies
790
Working paper / National Bureau of Economic Research, Inc.
777
Tourism management : research, policies, practice
762
Discussion paper series / IZA
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Psychology & marketing
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SpringerLink / Bücher
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International journal of contemporary hospitality management
623
The service industries journal
616
European Journal of Marketing
614
Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Industrial marketing management : the international journal for industrial and high-tech firms
578
Journal of Services Marketing
501
Journal of travel and tourism marketing
499
Journal of Consumer Marketing
485
Asia Pacific journal of marketing and logistics
474
Management science : journal of the Institute for Operations Research and the Management Sciences
462
The journal of services marketing
462
Journal of hospitality marketing & management
452
Cogent business & management
451
Technological forecasting & social change : an international journal
427
European journal of marketing : EJM
425
Journal of the Academy of Marketing Science
418
The journal of product & brand management
412
IZA Discussion Paper
408
Journal of marketing research : JMR
405
Journal of marketing management : MM
400
Journal of marketing
396
Journal of retailing
394
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
391
The journal of brand management : an international journal
391
CESifo working papers
387
Journal of business ethics : JOBE
381
Journal of economic behavior & organization : JEBO
374
International Journal of Bank Marketing
370
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
356
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ECONIS (ZBW)
2,172
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1
Modelling the relationship between hotel perceived value, customer
satisfaction
, and customer loyalty
El-Adly, Mohammed Ismail
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 322-332
Persistent link: https://www.econbiz.de/10012114173
Saved in:
2
The influence of
satisfaction
on customer retention in mobile phone market
Ruiz Díaz, Gonzalo
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 75-85
Persistent link: https://www.econbiz.de/10011697888
Saved in:
3
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
4
Effect of service recovery on customers' perceived justice,
satisfaction
, and word-of-mouth intentions on online shopping websites
Jung, Na Young
;
Seock, Yoo-Kyoung
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 23-30
Persistent link: https://www.econbiz.de/10011729705
Saved in:
5
What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-
satisfaction
-loyalty chain
Chuah, Stephanie Hui-wen
;
Marimuthu, Malliga
; …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 124-136
Persistent link: https://www.econbiz.de/10011697928
Saved in:
6
From sustainability to customer loyalty : a case of full service hotels' guests
Chen, Rachel J. C.
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 261-265
Persistent link: https://www.econbiz.de/10010469035
Saved in:
7
Contactless but loyal customers : the roles of anxiety and sociability in the hotel service context
Li, Mingfei
;
Huang, Shanshan
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209687
Saved in:
8
M-commerce : the nexus between mobile shopping service quality and loyalty
Omar, Suha
;
Mohsen, Kholoud
;
Tsimonis, Georgios
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012502686
Saved in:
9
A two-dimensional model of
trust
-value-loyalty in service relationships
Chai, Joe Choon Yean
;
Malhotra, Naresh K.
;
Alpert, Frank
- In:
Journal of retailing and consumer services
26
(
2015
),
pp. 23-31
Persistent link: https://www.econbiz.de/10011347848
Saved in:
10
How store attributes impact shoppers' loyalty in emerging countries : an investigation in the Indian retail sector
Grosso, Monica
;
Castaldo, Sandro
;
Grewal, Anjana
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 117-124
Persistent link: https://www.econbiz.de/10011801826
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