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Authentic food experiences bring us back to the past : an investigation of a local food night market
Li, Xiangping; Kong, Weng Hang; Yang, Fiona X. - In: Journal of travel and tourism marketing 38 (2021) 3, pp. 233-246
Persistent link: https://www.econbiz.de/10012514039
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The relationships among brand equity, culinary attraction, and foreign tourist satisfaction
Liu, Chih-Hsing Sam - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1143-1161
Persistent link: https://www.econbiz.de/10011627479
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Relating the zone of tolerance to service failure in the hospitality industry
Zainol, Noor Azimin; Lockwood, Andrew; Kutsch, Elmar - In: Journal of travel and tourism marketing 27 (2010) 3, pp. 324-333
Persistent link: https://www.econbiz.de/10003985079
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The effects of situational and personal characteristics on consumer complaint behavior in restaurant services
Kim, Jong-hyeong; Chen, Joseph S. - In: Journal of travel and tourism marketing 27 (2010) 1, pp. 96-112
Persistent link: https://www.econbiz.de/10003963341
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Exploring the impacts of service guarantee strategy
Lee, Kyuho; Khan, Mahmood A. - In: Journal of travel and tourism marketing 29 (2012) 1/2, pp. 133-146
Persistent link: https://www.econbiz.de/10009537257
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Effect of restaurant patrons' regret and disappointment on dissatisfaction and behavioral intention
Jang, Yoon Jung; Cho, Sun-bai; Kim, Woo Gon - In: Journal of travel and tourism marketing 30 (2013) 5/6, pp. 431-444
Persistent link: https://www.econbiz.de/10010199572
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The influence of consumer value-based factors on attitude-behavioral intention in social commerce : the differences between high- and low-technology experience groups
Kim, Sung-Bum; Sun, Kyung-a; Kim, Dae-young - In: Journal of travel and tourism marketing 30 (2013) 1/2, pp. 108-125
Persistent link: https://www.econbiz.de/10009744628
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Service fairness, consumption emotions, satisfaction, and behavioral intentions : the experience of Chinese heritage tourists
Su, LuJun; Hsu, Maxwell K. - In: Journal of travel and tourism marketing 30 (2013) 7/8, pp. 786-805
Persistent link: https://www.econbiz.de/10010246263
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Outcomes of relational benefits : restaurant customers' perspective
Han, Heesup; Kim, Wansoo - In: Journal of travel and tourism marketing 26 (2009) 8, pp. 820-835
Persistent link: https://www.econbiz.de/10003952670
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A cross-national comparison of consumer perceptions of service recovery
Lee, Kyuho; Khan, Mahmood A.; Ko, Jae-youn - In: Journal of travel and tourism marketing 24 (2008) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10003778618