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~isPartOf:"Journal of travel and tourism marketing"
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Consumer behaviour
316
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316
Holiday behaviour
181
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Customer satisfaction
165
Kundenzufriedenheit
165
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Han, Heesup
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3
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Journal of travel and tourism marketing
Journal of business research : JBR
2,518
Journal of retailing and consumer services
2,159
International journal of hospitality management
1,070
SpringerLink / Bücher
943
NBER working paper series
934
Working paper / National Bureau of Economic Research, Inc.
807
International journal of consumer studies
791
NBER Working Paper
732
Psychology & marketing
727
Journal of consumer research : JCR ; an interdisciplinary bimonthly
598
European Journal of Marketing
591
The service industries journal
562
Industrial marketing management : the international journal for industrial and high-tech firms
555
Journal of Services Marketing
509
Tourism management : research, policies, practice
499
Management science : journal of the Institute for Operations Research and the Management Sciences
498
Journal of Consumer Marketing
472
Asia Pacific journal of marketing and logistics
465
The journal of services marketing
461
European journal of marketing : EJM
424
Journal of the Academy of Marketing Science
422
The journal of product & brand management
411
International journal of contemporary hospitality management
408
Journal of marketing research : JMR
408
Journal of marketing management : MM
404
Journal of marketing
403
Cogent business & management
400
Technological forecasting & social change : an international journal
390
The journal of brand management : an international journal
390
Journal of retailing
378
European journal of operational research : EJOR
371
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
358
Journal of business ethics : JOBE
354
Journal of hospitality marketing & management
353
International Journal of Bank Marketing
341
International Journal of Retail & Distribution Management
341
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
339
Marketing letters : a journal of research in marketing
339
Journal of international consumer marketing
336
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ECONIS (ZBW)
449
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1
Examining the effects of robotic service on brand experience : the moderating role of hotel segment
Chan, Ambrose Pak Ho
;
Tung, Vincent Wing Sun
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 458-468
Persistent link: https://www.econbiz.de/10012179419
Saved in:
2
Are you ready for a contactless future? : a multi-group analysis of experience, delight, customer equity, and trust based on the Technology Readiness Index 2.0
Hao, Fei
;
Chon, Kaye
- In:
Journal of travel and tourism marketing
38
(
2021
)
9
,
pp. 900-916
Persistent link: https://www.econbiz.de/10013178053
Saved in:
3
What do customers expect of travel agent-customer interactions? : measuring and improving customer experience in interactions with travel agents
Wu, Yu-Chi
;
Lee, Hsiang-Ming
;
Liao, Pin-Ru
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1000-1012
Persistent link: https://www.econbiz.de/10011941816
Saved in:
4
Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup
;
Shim, Changsup
;
Lee, Won Seok
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
Saved in:
5
Effects of stability and controllability attribution on service recovery evaluation in the context of the airline industry
Nikbin, Davoud
;
Marimuthu, Malliga
;
Hyun, Sunghyup Sean
; …
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 817-834
Persistent link: https://www.econbiz.de/10010469250
Saved in:
6
Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure
Liu, Mengzhen
;
Xiong, Wei
- In:
Journal of travel and tourism marketing
40
(
2023
)
3
,
pp. 221-241
Persistent link: https://www.econbiz.de/10014369784
Saved in:
7
Effects of tour guide interpretation and tourist satisfaction on destination loyalty in Taiwan's Kinmen battlefield tourism : perceived playfulness and perceived flow as moderators
Kuo, Nien-Te
;
Chang, Kuo-Chien
;
Cheng, Yi-Sung
;
Lin, …
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 103-122
Persistent link: https://www.econbiz.de/10011485033
Saved in:
8
A multilevel investigation of the role of retail stores in cross-border shopping
Wong, IpKin Anthony
;
Lam, Iok Keng Veronica
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 837-853
Persistent link: https://www.econbiz.de/10011517477
Saved in:
9
Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun
;
Hsu, Maxwell K.
;
Marshall, Kimball P.
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
Saved in:
10
Examining the effect of customer-to-customer interactions on satisfaction, loyalty, and word-of-mouth behaviors in the hospitality industry : the mediating role of personal interac...
Fakharyan, Meysam
;
Omidvar, Sadaf
;
Khodadadian, …
- In:
Journal of travel and tourism marketing
31
(
2014
)
5/6
,
pp. 610-626
Persistent link: https://www.econbiz.de/10010405090
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