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~isPartOf:"The international review of retail, distribution and consumer research"
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Role of EWOM, product satisfac...
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Consumer behaviour
289
Konsumentenverhalten
289
Einzelhandel
120
Retail trade
120
Beziehungsmarketing
73
Relationship marketing
73
Online retailing
56
Online-Handel
56
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40
Kundenzufriedenheit
40
Food retailing
39
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Electronic Commerce
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retailing
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Schramm-Klein, Hanna
8
Steinmann, Sascha
7
Söderlund, Magnus
7
Saarijärvi, Hannu
5
Guéguen, Nicolas
4
Jacob, Céline
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Newing, Andy
4
Wagner, Gerhard
4
Zielke, Stephan
4
Clarke, Graham P.
3
Fairhurst, Ann
3
Frasquet Deltoro, Marta
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Huddleston, Patricia
3
Johansson, Ulf
3
Liljedal, Karina T.
3
Mollá Descals, Alejandro
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Oikarinen, Eeva-Liisa
3
Röding, Tobias
3
Teller, Christoph
3
Vilnai-Yavetz, Iris
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Williams, Colin C.
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Aichner, Thomas
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Berg, Hanna
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Bertrandie, Laura
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Bianchi, Constanza
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Bruwer, Johan
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Bäckström, Kristina
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Clarke, Martin
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Cliquet, Gérard
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Dobbelstein, Thomas
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Forsythe, Sandra
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Gentry, James W.
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Gil Saura, Irene
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Godek, John
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Groß, Michael
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Gupta, Shipra
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Gärling, Tommy
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Hernandez, Monica D.
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Hood, Nick
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Hultman, Jens
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The international review of retail, distribution and consumer research
Journal of business research : JBR
2,490
Journal of retailing and consumer services
2,167
International journal of hospitality management
1,095
International journal of consumer studies
788
Psychology & marketing
738
NBER working paper series
701
SpringerLink / Bücher
649
Working paper / National Bureau of Economic Research, Inc.
627
Journal of consumer research : JCR ; an interdisciplinary bimonthly
596
NBER Working Paper
555
The service industries journal
547
Industrial marketing management : the international journal for industrial and high-tech firms
539
Tourism management : research, policies, practice
529
Asia Pacific journal of marketing and logistics
467
Journal of travel and tourism marketing
465
The journal of services marketing
451
Management science : journal of the Institute for Operations Research and the Management Sciences
434
European journal of marketing : EJM
427
Journal of marketing research : JMR
416
The journal of product & brand management
414
International journal of contemporary hospitality management
410
Journal of marketing
406
Journal of marketing management : MM
404
Journal of the Academy of Marketing Science
398
The journal of brand management : an international journal
392
Cogent business & management
387
Journal of retailing
379
Journal of hospitality marketing & management
370
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
353
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
353
Marketing letters : a journal of research in marketing
341
Journal of marketing communications
338
Journal of international consumer marketing
337
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
329
Journal of business ethics : JOBE
326
International journal of retail & distribution management
324
Journal of strategic marketing
324
Technological forecasting & social change : an international journal
324
Journal of consumer behaviour : an international research review
315
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ECONIS (ZBW)
316
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1
Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials
Jain, Manu
;
Dixit, Saumya
;
Shukla, Amit
- In:
The international review of retail, distribution and …
33
(
2023
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10014226377
Saved in:
2
Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts
Veloso, Cláudia Miranda
;
Sousa, Bruno
- In:
The international review of retail, distribution and …
32
(
2022
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10012873358
Saved in:
3
Customer perceived value, satisfaction, and loyalty : the role of willingness to share information
Leppäniemi, Matti
;
Karjaluoto, Heikki
;
Saarijärvi, Hannu
- In:
The international review of retail, distribution and …
27
(
2017
)
2
,
pp. 164-188
Persistent link: https://www.econbiz.de/10011704061
Saved in:
4
Customer satisfaction and loyalty in the Kuwaiti retail services market : why are satisfied buyers not always loyal buyers?
Pleshko, Larry P.
;
Heiens, Richard A.
- In:
The international review of retail, distribution and …
25
(
2015
)
1
,
pp. 55-71
Persistent link: https://www.econbiz.de/10010502834
Saved in:
5
The influence of technology infusion on customers' information disclosure behaviour within the frontline service encounter
Röding, Tobias
;
Nimmermann, Frederic
;
Steinmann, Sascha
; …
- In:
The international review of retail, distribution and …
29
(
2019
)
5
,
pp. 482-503
Persistent link: https://www.econbiz.de/10012209614
Saved in:
6
Socio-demographic, shopping self-concept, and shopping-context related moderators of customer experience
Mishra, Anubhav A.
;
Verma, Megha
- In:
The international review of retail, distribution and …
33
(
2023
)
2
,
pp. 155-177
Persistent link: https://www.econbiz.de/10014292092
Saved in:
7
How to infuse mobile technologies in frontline service encounters? : an experimental analysis of customer perceptions of service competence
Röding, Tobias
;
Wagner, Gerhard
;
Steinmann, Sascha
; …
- In:
The international review of retail, distribution and …
34
(
2024
)
2
,
pp. 183-200
Persistent link: https://www.econbiz.de/10014559011
Saved in:
8
The role of love in satisfied customers' relationships with retailers
Kim, Hye-yŏng
;
Kim, Youn-kyung
;
Jolly, Laura
; …
- In:
The international review of retail, distribution and …
20
(
2010
)
3
,
pp. 285-296
Persistent link: https://www.econbiz.de/10003996368
Saved in:
9
Retailer evaluation: the crucial link between in-store processes and shopping outcomes
Gurel-Atay, Eda
;
Giese, Joan L.
;
Godek, John
- In:
The international review of retail, distribution and …
20
(
2010
)
3
,
pp. 297-310
Persistent link: https://www.econbiz.de/10003996370
Saved in:
10
Analysing the fulfilment of service recovery paradox in retailing
Fayos-Gardó, Teresa
;
Moliner-Velázquez, Beatriz
; …
- In:
The international review of retail, distribution and …
27
(
2017
)
4
,
pp. 369-389
Persistent link: https://www.econbiz.de/10011772407
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