//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The role of meta-UTAUT factors...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
259
Konsumentenverhalten
259
Service quality
210
Dienstleistungsqualität
209
Customer satisfaction
160
Kundenzufriedenheit
160
Beziehungsmarketing
157
Relationship marketing
157
Customer service
64
Kundenservice
64
Dienstleistungssektor
51
Service industry
51
Beschwerdemanagement
35
Complaint management
35
Emotion
35
Services
31
Dienstleistung
29
Customer experience
25
Einzelhandel
25
Retail trade
25
USA
23
United States
23
Viral marketing
23
Virales Marketing
23
Satisfaction
22
Online retailing
21
Online-Handel
21
Customer integration
20
Kundenintegration
20
Social Web
19
Social web
19
Brand management
18
Markenführung
18
Dienstleistungsmarketing
17
Services marketing
17
Service encounter
16
Arbeitszufriedenheit
15
Brand image
15
Customer engagement
15
Job satisfaction
15
more ...
less ...
Online availability
All
Undetermined
186
Free
3
Type of publication
All
Article
367
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
369
Aufsatz in Zeitschrift
369
Collection of articles of several authors
2
Sammelwerk
2
Language
All
English
369
Author
All
Sharma, Piyush
11
Mattila, Anna S.
7
Klaus, Philipp
6
Collier, Joel E.
5
Harris, Lloyd C.
5
O'Cass, Aron
5
Barnes, Donald C.
4
Daunt, Kate L.
4
Hollebeek, Linda D.
4
Luk, Sherriff T. K.
4
McColl-Kennedy, Janet R.
4
Rosenbaum, Mark
4
Beatty, Sharon E.
3
Carlson, Jamie
3
Holloway, Betsy Bugg
3
Jang, Soocheong
3
Kim, Namwoon
3
Neale, Larry
3
Palmer, Adrian
3
Poddar, Amit
3
Seger-Guttmann, Tali
3
Walsh, Gianfranco
3
Wong, IpKin Anthony
3
Zhan, Wu
3
Aksoy, Lerzan
2
Alkire, Linda
2
Ashill, Nicholas J.
2
Babakus, Emin
2
Bang, Nguyen
2
Baron, Steve
2
Basso, Kenny
2
Beatson, Amanda
2
Benoit, Sabine
2
Blodgett, Jeffrey
2
Bock, Dora Elizabeth
2
Brady, Michael K.
2
Bruce, Helen L.
2
Chan, Anthony
2
Chen, Ivy S. N.
2
Cheng, Zhao-Hong
2
more ...
less ...
Published in...
All
The journal of services marketing
Journal of business research : JBR
2,265
Journal of retailing and consumer services
2,052
International journal of hospitality management
996
NBER working paper series
796
International journal of consumer studies
780
Working paper / National Bureau of Economic Research, Inc.
733
Psychology & marketing
702
NBER Working Paper
632
Journal of consumer research : JCR ; an interdisciplinary bimonthly
630
Discussion paper series / IZA
486
SpringerLink / Bücher
455
The service industries journal
441
Tourism management : research, policies, practice
441
Asia Pacific journal of marketing and logistics
426
Journal of business ethics : JOBE
417
European Journal of Marketing
414
Management science : journal of the Institute for Operations Research and the Management Sciences
404
The journal of product & brand management
404
Cogent business & management
401
Journal of travel and tourism marketing
387
Journal of Consumer Marketing
382
European journal of marketing : EJM
377
Journal of marketing research : JMR
377
International journal of contemporary hospitality management
376
The journal of brand management : an international journal
369
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
354
Journal of marketing management : MM
340
Journal of economic psychology : research in economic psychology and behavioral economics
332
Journal of international consumer marketing
332
Journal of the Academy of Marketing Science
327
Journal of retailing
325
Journal of hospitality marketing & management
322
Marketing letters : a journal of research in marketing
319
Journal of marketing
315
Technological forecasting & social change : an international journal
315
Journal of marketing communications
312
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
304
Journal of consumer behaviour : an international research review
304
The international review of retail, distribution and consumer research
303
more ...
less ...
Source
All
ECONIS (ZBW)
369
Showing
1
-
10
of
369
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Does language shape the mind? : linguistic fluency and
perception
of service quality
Kim, Jong Min
;
Park, Sungjun
- In:
The journal of services marketing
37
(
2023
)
1
,
pp. 53-64
Persistent link: https://www.econbiz.de/10013542893
Saved in:
2
Employee, branch, and brand switching : the role of linguistic choice, use and adaptation
Zolfagharian, Mohammadali
;
Hasan, Fuad
;
Iyer, Pramod
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 452-470
Persistent link: https://www.econbiz.de/10011742747
Saved in:
3
Service inclusion : the role of disability identity in retail
Dodds, Sarah
;
Palakshappa, Nitha
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 143-153
Persistent link: https://www.econbiz.de/10013407413
Saved in:
4
Does "true" personal or service loyalty last? : a longitudinal study
Bove, Liliana L.
;
Johnson, Lester W.
- In:
The journal of services marketing
23
(
2009
)
3
,
pp. 187-194
Persistent link: https://www.econbiz.de/10009525754
Saved in:
5
Assessing the impact of mystery client traits on service evaluation
Brito, Pedro Quelhas
;
Rambocas, Meena
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 411-426
Persistent link: https://www.econbiz.de/10011615469
Saved in:
6
Emotional timescapes : the temporal perspective and consumption emotions in services
Maguire, Louise
;
Geiger, Susi
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 211-223
Persistent link: https://www.econbiz.de/10011308999
Saved in:
7
Corporate volunteering programs and conumer perceptions : a information processing perspective
Mattila, Anna S.
- In:
The journal of services marketing
27
(
2013
)
7
,
pp. 572-578
Persistent link: https://www.econbiz.de/10010231168
Saved in:
8
It's just not fair : exploring the effects of firm customization on unfairness perceptions, trust and loyalty
Bang, Nguyen
;
Klaus, Philipp
;
Simkin, Lyndon
- In:
The journal of services marketing
28
(
2014
)
6
,
pp. 484-497
Persistent link: https://www.econbiz.de/10010434595
Saved in:
9
An investigation of influencer body enhancement and brand endorsement
Lefebvre, Sarah
;
Cowart, Kelly
- In:
The journal of services marketing
36
(
2022
)
1
,
pp. 59-72
Persistent link: https://www.econbiz.de/10012798383
Saved in:
10
Understanding consumers' live-streaming shopping from a benefit-risk perspective
Chen, Chunfeng
;
Zhang, Depeng
- In:
The journal of services marketing
37
(
2023
)
8
,
pp. 973-988
Persistent link: https://www.econbiz.de/10014333573
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->