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The dimensions of international hotel employee service attitude and their managerial implications
Kuo, Chun-min - In: The service industries journal 29 (2009) 9/10, pp. 1199-1214
Persistent link: https://www.econbiz.de/10003914858
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An examination of key factors influencing bancassurannce success : Taiwan and mainland China evidence
Fan, Chiang Ku; Cheng, Chen-liang - In: The service industries journal 31 (2011) 11/12, pp. 1887-1902
Persistent link: https://www.econbiz.de/10009298359
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Assessing and differentiating the quality of Internet-based services : a case of online banking in Taiwan
Yu, Chian-son - In: The service industries journal 28 (2008) 5/6, pp. 581-602
Persistent link: https://www.econbiz.de/10003775760
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Bed and breakfast industry adopting e-commerce strategies in e-service
Huang, Leo - In: The service industries journal 28 (2008) 5/6, pp. 633-648
Persistent link: https://www.econbiz.de/10003775763
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The moderating effects of gender roles on service emotional contagion
Lin, Miao-que; Huang, Li-shia; Chiang, Yi-fang - In: The service industries journal 28 (2008) 5/6, pp. 755-767
Persistent link: https://www.econbiz.de/10003775775
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The market share-profitability relationships in the securities industry
Chu, Wenyi; Chen, Chien-nan; Wang, Chuang-hung - In: The service industries journal 28 (2008) 5/6, pp. 813-826
Persistent link: https://www.econbiz.de/10003775778
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Configutation of innovation and performance in the service industry : evidence from the Taiwanese hotel industry
Tseng, Chun-yao; Kuo, Hui-yueh; Chou, Shou-shiung - In: The service industries journal 28 (2008) 7/8, pp. 1015-1028
Persistent link: https://www.econbiz.de/10003793052
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Selecting a marketing strategy for private hotels in Taiwan using the analytic hierarchy process
Lin, Chin-tsai; Wu, Cheng-shiung - In: The service industries journal 28 (2008) 7/8, pp. 1077-1091
Persistent link: https://www.econbiz.de/10003793064
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The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang; Mau, Liang-hung - In: The service industries journal 29 (2009) 1/2, pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
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Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow; Yang, King-jang; Yeh, Tsu-ming; Pai, … - In: The service industries journal 29 (2009) 1/2, pp. 143-154
Persistent link: https://www.econbiz.de/10003849578