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Taiwan
102
Dienstleistungsqualität
25
Service quality
25
Beziehungsmarketing
17
Relationship marketing
17
Customer satisfaction
15
Hotel industry
15
Hotellerie
15
Kundenzufriedenheit
15
Bank
12
Data envelopment analysis
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Data-Envelopment-Analyse
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Consumer behaviour
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Performance-Messung
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Finanzdienstleistung
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Profitability
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Rentabilität
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E-commerce
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Electronic Commerce
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Reisevermittler
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Travel agency
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Unternehmenserfolg
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Balanced Scorecard
5
Balanced scorecard
5
Salespeople
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Tourism industry
5
Tourismuswirtschaft
5
Verkaufspersonal
5
Beschwerdemanagement
4
Competitive advantage
4
Complaint management
4
Customer value
4
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102
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Chiu, Yung-ho
4
Huang, Chin Wei
3
Huang, Leo
3
Lin, Chin-tsai
3
Chang, Hong-Sheng
2
Chang, Hsin Hsin
2
Chao, Pei
2
Chen, Chun-chung
2
Chen, Tser-yieth
2
Chu, Hsuan-lien
2
Chung, Hsien-jui
2
Liang, Chiung-Ju
2
Lin, Hsin-hui
2
Lin, Wen-bao
2
Liu, Chang-yung
2
Lo, Hsuan
2
Shih, Tsui-yii
2
Tang, Tseng-chung
2
Tsaur, Sheng-hshiung
2
Wang, Chih-hung
2
Wang, Wen-Hung
2
Chang, Hsiu-hui
1
Chang, Hung-fan
1
Chang, Jui-huang
1
Chang, Kuochung
1
Chang, Wan-jing April
1
Chao, Chuang-min
1
Chen, Angel
1
Chen, Chia-shen
1
Chen, Chien-jen
1
Chen, Chien-nan
1
Chen, Chin-yuan
1
Chen, Ching-fu
1
Chen, Chun-an
1
Chen, Hsiang Ling
1
Chen, Jyh-jye
1
Chen, Mei-fang
1
Chen, Mu-Chen
1
Chen, Shun-hsing
1
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The service industries journal
Zi you zhong guo zhi gong ye
763
Economic review : issued bi-monthly
197
Review of Pacific Basin financial markets and policies
158
Applied economics
142
Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
114
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
91
Pacific-Basin finance journal
86
The empirical economics letters : a monthly international journal of economics
86
Tourism management : research, policies, practice
83
Asian survey : a bimonthly review of contemporary Asian affairs
80
International journal of technology management : IJTM
65
Journal of Asian economics
64
Asian economic journal : journal of the East Asian Economic Association
63
Discussion paper / the Institute of Economics, Academia Sinica
63
Free China review : a monthly magazine
62
International journal of hospitality management
62
The international journal of human resource management
61
Journal of air transport management
60
Technological forecasting & social change : an international journal
60
The developing economies
59
Jingji-lunwen
56
Applied economics letters
53
International review of economics & finance : IREF
52
Working paper / National Bureau of Economic Research, Inc.
52
Applied financial economics
49
Journal of business ethics : JOBE
47
NBER working paper series
45
The international journal of business and finance research : IJBFR
44
Jingji-zhuanlun
43
Management decision : MD
43
Review of quantitative finance and accounting
43
NBER Working Paper
41
Investment management and financial innovations
38
Journal of business research : JBR
38
Advances in Pacific Basin business, economics, and finance
37
Global journal of business research : GJBR
36
International Journal of Manpower
36
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
35
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ECONIS (ZBW)
102
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1
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102
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1
Assessing and differentiating the quality of Internet-based services : a case of online banking in
Taiwan
Yu, Chian-son
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 581-602
Persistent link: https://www.econbiz.de/10003775760
Saved in:
2
Bed and breakfast industry adopting e-commerce strategies in e-service
Huang, Leo
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 633-648
Persistent link: https://www.econbiz.de/10003775763
Saved in:
3
The moderating effects of gender roles on service emotional contagion
Lin, Miao-que
;
Huang, Li-shia
;
Chiang, Yi-fang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 755-767
Persistent link: https://www.econbiz.de/10003775775
Saved in:
4
The market share-profitability relationships in the securities industry
Chu, Wenyi
;
Chen, Chien-nan
;
Wang, Chuang-hung
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 813-826
Persistent link: https://www.econbiz.de/10003775778
Saved in:
5
Configutation of innovation and performance in the service industry : evidence from the Taiwanese hotel industry
Tseng, Chun-yao
;
Kuo, Hui-yueh
;
Chou, Shou-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1015-1028
Persistent link: https://www.econbiz.de/10003793052
Saved in:
6
Selecting a marketing strategy for private hotels in
Taiwan
using the analytic hierarchy process
Lin, Chin-tsai
;
Wu, Cheng-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1077-1091
Persistent link: https://www.econbiz.de/10003793064
Saved in:
7
The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Mau, Liang-hung
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
Saved in:
8
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow
;
Yang, King-jang
;
Yeh, Tsu-ming
;
Pai, …
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
Saved in:
9
An empirical study of evaluating supply chain management integration using the balanced scorecard in
Taiwan
Chang, Hsin Hsin
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 185-202
Persistent link: https://www.econbiz.de/10003849584
Saved in:
10
Establishment of a performance-evaluation model for service quality in the banking industry
Chen, Shun-hsing
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 235-247
Persistent link: https://www.econbiz.de/10003849590
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