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Taiwan
102
Dienstleistungsqualität
25
Service quality
25
Beziehungsmarketing
17
Relationship marketing
17
Customer satisfaction
15
Hotel industry
15
Hotellerie
15
Kundenzufriedenheit
15
Bank
12
Data envelopment analysis
12
Data-Envelopment-Analyse
12
Consumer behaviour
10
Konsumentenverhalten
10
Performance measurement
10
Performance-Messung
10
Financial services
8
Finanzdienstleistung
8
Profitability
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Rentabilität
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AHP approach
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AHP-Verfahren
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E-commerce
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Electronic Commerce
6
Firm performance
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Fuzzy sets
6
Fuzzy-Set-Theorie
6
Reisevermittler
6
Travel agency
6
Unternehmenserfolg
6
Balanced Scorecard
5
Balanced scorecard
5
Salespeople
5
Tourism industry
5
Tourismuswirtschaft
5
Verkaufspersonal
5
Beschwerdemanagement
4
Competitive advantage
4
Complaint management
4
Customer value
4
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English
102
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Chiu, Yung-ho
4
Huang, Chin Wei
3
Huang, Leo
3
Lin, Chin-tsai
3
Chang, Hong-Sheng
2
Chang, Hsin Hsin
2
Chao, Pei
2
Chen, Chun-chung
2
Chen, Tser-yieth
2
Chu, Hsuan-lien
2
Chung, Hsien-jui
2
Liang, Chiung-Ju
2
Lin, Hsin-hui
2
Lin, Wen-bao
2
Liu, Chang-yung
2
Lo, Hsuan
2
Shih, Tsui-yii
2
Tang, Tseng-chung
2
Tsaur, Sheng-hshiung
2
Wang, Chih-hung
2
Wang, Wen-Hung
2
Chang, Hsiu-hui
1
Chang, Hung-fan
1
Chang, Jui-huang
1
Chang, Kuochung
1
Chang, Wan-jing April
1
Chao, Chuang-min
1
Chen, Angel
1
Chen, Chia-shen
1
Chen, Chien-jen
1
Chen, Chien-nan
1
Chen, Chin-yuan
1
Chen, Ching-fu
1
Chen, Chun-an
1
Chen, Hsiang Ling
1
Chen, Jyh-jye
1
Chen, Mei-fang
1
Chen, Mu-Chen
1
Chen, Shun-hsing
1
Chen, Wen-yu
1
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The service industries journal
Zi you zhong guo zhi gong ye
763
Economic review : issued bi-monthly
197
Journal of Islamic marketing
163
Review of Pacific Basin financial markets and policies
159
Applied economics
153
International Journal of Islamic and Middle Eastern Finance and Management
153
Humanomics
135
Journal of Islamic marketing : JIMA
124
Pacific-Basin finance journal
116
Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
114
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
99
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
92
Tourism management : research, policies, practice
92
The empirical economics letters : a monthly international journal of economics
88
International journal of Islamic and Middle Eastern finance and management
85
Journal of business ethics : JOBE
81
Asian survey : a bimonthly review of contemporary Asian affairs
72
International journal of hospitality management
68
The international journal of human resource management
66
International journal of technology management : IJTM
65
Journal of Asian economics
64
Asian economic journal : journal of the East Asian Economic Association
63
Discussion paper / the Institute of Economics, Academia Sinica
63
The developing economies
63
Working paper / National Bureau of Economic Research, Inc.
63
Free China review : a monthly magazine
62
International review of economics & finance : IREF
62
Journal of air transport management
60
Technological forecasting & social change : an international journal
60
International Journal of Social Economics
58
NBER working paper series
57
Applied economics letters
56
Jingji-lunwen
56
Journal of Islamic accounting and business research
56
Managerial Finance
56
Humanomics: The International Journal of Systems and Ethics
53
Journal of Islamic Marketing
52
International journal of islamic marketing and branding
50
Applied financial economics
49
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ECONIS (ZBW)
102
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102
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1
Assessing and differentiating the quality of Internet-based services : a case of online banking in
Taiwan
Yu, Chian-son
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 581-602
Persistent link: https://www.econbiz.de/10003775760
Saved in:
2
Bed and breakfast industry adopting e-commerce strategies in e-service
Huang, Leo
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 633-648
Persistent link: https://www.econbiz.de/10003775763
Saved in:
3
The moderating effects of gender roles on service emotional contagion
Lin, Miao-que
;
Huang, Li-shia
;
Chiang, Yi-fang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 755-767
Persistent link: https://www.econbiz.de/10003775775
Saved in:
4
The market share-profitability relationships in the securities industry
Chu, Wenyi
;
Chen, Chien-nan
;
Wang, Chuang-hung
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 813-826
Persistent link: https://www.econbiz.de/10003775778
Saved in:
5
Configutation of innovation and performance in the service industry : evidence from the Taiwanese hotel industry
Tseng, Chun-yao
;
Kuo, Hui-yueh
;
Chou, Shou-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1015-1028
Persistent link: https://www.econbiz.de/10003793052
Saved in:
6
Selecting a marketing strategy for private hotels in
Taiwan
using the analytic hierarchy process
Lin, Chin-tsai
;
Wu, Cheng-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1077-1091
Persistent link: https://www.econbiz.de/10003793064
Saved in:
7
The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Mau, Liang-hung
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
Saved in:
8
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow
;
Yang, King-jang
;
Yeh, Tsu-ming
;
Pai, …
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
Saved in:
9
An empirical study of evaluating supply chain management integration using the balanced scorecard in
Taiwan
Chang, Hsin Hsin
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 185-202
Persistent link: https://www.econbiz.de/10003849584
Saved in:
10
Establishment of a performance-evaluation model for service quality in the banking industry
Chen, Shun-hsing
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 235-247
Persistent link: https://www.econbiz.de/10003849590
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