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~isPartOf:"The service industries journal"
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Services
62
Dienstleistung
61
Dienstleistungssektor
39
Service industry
39
Innovation
30
Dienstleistungsqualität
26
Service quality
26
Consumer behaviour
24
Customer satisfaction
24
Konsumentenverhalten
24
Kundenzufriedenheit
24
Beziehungsmarketing
18
Relationship marketing
18
Innovation management
15
Innovationsmanagement
15
Satisfaction
15
Service innovation
15
Zufriedenheit
15
Dienstleistungsinnovation
13
satisfaction
12
Arbeitszufriedenheit
11
Customer integration
11
Job satisfaction
11
Kundenintegration
11
Lebensqualität
11
Quality of life
11
service innovation
11
Betriebliche Wertschöpfung
9
New product development
9
Produktentwicklung
9
Value creation
9
Gesundheitswesen
8
Health care system
8
Dienstleistungsmarketing
7
Services marketing
7
Brand loyalty
6
Confidence
6
Emotion
6
Markentreue
6
Measurement
6
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73
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120
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121
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English
121
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Rayburn, Steven W.
3
Abid, Ghulam
2
Arici, Hasan Evrim
2
Cetin, Gurel
2
Fisk, Raymond P.
2
Gursoy, Dogan
2
Hofmeister, Johannes
2
Hsu, Maxwell K.
2
Kanbach, Dominik K.
2
Kim, Min-Seong
2
Kraus, Sascha
2
Köseoglu, Mehmet Ali
2
Lee, Changyong
2
Lu, Lu
2
Sundbo, Jon
2
Tsiotsou, Rodoula H.
2
Viglia, Giampaolo
2
Wang, Stephen W.
2
Williams, Colin C.
2
Afshardoost, Mona
1
Ahmad-ur-Rehman, Muhammad
1
Akehurst, Gary
1
Alam, Intekhab Ian
1
Albuquerque, Pedro H.
1
Alenyà, Guillem
1
Ali, Muhammad
1
Aliza, Komal
1
Alkire, Linda
1
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1
Amit, Karin
1
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1
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1
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1
Arntzen, Erik
1
Arya, Bindu
1
Backhouse, Chris J.
1
Baek, Wooyeul
1
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1
Bantau, Gabriela
1
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The service industries journal
SpringerLink / Bücher
806
Discussion paper series / IZA
672
Working paper / National Bureau of Economic Research, Inc.
458
NBER working paper series
446
Journal of business research : JBR
403
IZA Discussion Paper
351
NBER Working Paper
311
Springer eBook Collection
280
MPRA Paper
260
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
214
Journal of business ethics : JOBE
205
International journal of hospitality management
203
Management Decision
202
Journal of retailing and consumer services
201
CESifo working papers
200
Journal of economic behavior & organization : JEBO
200
Europäische Hochschulschriften / 5
176
European Journal of Marketing
174
European research studies
165
Working paper
163
Discussion paper / Centre for Economic Policy Research
162
Industrial marketing management : the international journal for industrial and high-tech firms
158
Tourism management : research, policies, practice
156
Discussion paper
142
IZA Discussion Papers
142
Economics Papers from University Paris Dauphine
138
Springer eBook Collection / Business and Economics
138
Gabler Edition Wissenschaft
137
Lehrbuch
127
Strategic Direction
127
Ovidius University Annals, Economic Sciences Series
126
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
120
Research
120
Post-Print / HAL
118
Management science : journal of the Institute for Operations Research and the Management Sciences
115
Journal of economic psychology : research in economic psychology and behavioral economics
114
International journal of happiness and development
113
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
112
Leadership & Organization Development Journal
112
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ECONIS (ZBW)
121
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1
Re-examining encounter intensity's conceptualisation, measurement and role
Ghantous, Nabil
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 237-254
Persistent link: https://www.econbiz.de/10011299601
Saved in:
2
Customer service well-being : scale development and validation
Falter, Mareike
;
Hadwich, Karsten
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
Saved in:
3
Emotions in service research : evolutionary analysis and empirical review
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Arici, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 919-947
Persistent link: https://www.econbiz.de/10013362158
Saved in:
4
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Islam, Jamid Ul
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
Saved in:
5
Perceived importance of native language use in service encounters
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1659-1671
Persistent link: https://www.econbiz.de/10010229400
Saved in:
6
Collaborating online : the roles of interactivity and personalization
Blasco-Arcas, Lorena
;
Hernandez-Ortega, Blanca I.
; …
- In:
The service industries journal
34
(
2014
)
8
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010385542
Saved in:
7
Understanding value creation and word-of-mouth behaviour at cultural events
Dowell, David
;
Garrod, Brian
;
Turner, Jennifer
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 498-518
Persistent link: https://www.econbiz.de/10012203974
Saved in:
8
Social robot-delivered customer-facing
services
: an assessment of the
experience
Coll, Santiago Forgas
;
Huertas-Garcia, Ruben
; …
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 154-184
Persistent link: https://www.econbiz.de/10014321572
Saved in:
9
How satisfactory are empathetic care and robotic assistance in telemedicine
services
?
Saxena, Shilpi
;
Prashar, Anupama
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 827-853
Persistent link: https://www.econbiz.de/10014321627
Saved in:
10
Metaverse in
services
marketing : an overview and future research directions
Gursoy, Dogan
;
Lu, Lu
;
Nunkoo, Robin
;
Deng, Demi
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1140-1172
Persistent link: https://www.econbiz.de/10014422598
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