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Taiwan
102
Dienstleistungsqualität
25
Service quality
25
Beziehungsmarketing
17
Relationship marketing
17
Customer satisfaction
15
Hotel industry
15
Hotellerie
15
Kundenzufriedenheit
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Unternehmenserfolg
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Balanced Scorecard
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Balanced scorecard
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Salespeople
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Tourism industry
5
Tourismuswirtschaft
5
Verkaufspersonal
5
Beschwerdemanagement
4
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Chiu, Yung-ho
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Lin, Chin-tsai
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The service industries journal
Zi you zhong guo zhi gong ye
758
Economic review : issued bi-monthly
197
Review of Pacific Basin financial markets and policies
158
Applied economics
142
Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
114
Human Resource Management International Digest
110
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
92
Pacific-Basin finance journal
86
The empirical economics letters : a monthly international journal of economics
86
Department of Economics, Working Paper Series
85
Tourism management : research, policies, practice
83
International journal of technology management : IJTM
68
The international journal of human resource management
66
International journal of hospitality management
64
Journal of Asian economics
64
Technological forecasting & social change : an international journal
64
Asian economic journal : journal of the East Asian Economic Association
63
Discussion paper / the Institute of Economics, Academia Sinica
63
Free China review : a monthly magazine
62
Journal of air transport management
60
Strategic Direction
60
The developing economies
59
Jingji-lunwen
56
Applied economics letters
55
Journal of business ethics : JOBE
54
Asian survey : a bimonthly review of contemporary Asian affairs
53
International review of economics & finance : IREF
52
Working paper / National Bureau of Economic Research, Inc.
52
Journal of business research : JBR
50
Applied financial economics
49
Management decision : MD
45
NBER working paper series
44
Review of quantitative finance and accounting
44
The international journal of business and finance research : IJBFR
44
Jingji-zhuanlun
43
NBER Working Paper
41
International Journal of Manpower
40
Investment management and financial innovations
40
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ECONIS (ZBW)
102
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102
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1
Assessing and differentiating the quality of Internet-based services : a case of online banking in
Taiwan
Yu, Chian-son
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 581-602
Persistent link: https://www.econbiz.de/10003775760
Saved in:
2
Bed and breakfast industry adopting e-commerce strategies in e-service
Huang, Leo
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 633-648
Persistent link: https://www.econbiz.de/10003775763
Saved in:
3
The moderating effects of gender roles on service emotional contagion
Lin, Miao-que
;
Huang, Li-shia
;
Chiang, Yi-fang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 755-767
Persistent link: https://www.econbiz.de/10003775775
Saved in:
4
The market share-profitability relationships in the securities industry
Chu, Wenyi
;
Chen, Chien-nan
;
Wang, Chuang-hung
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 813-826
Persistent link: https://www.econbiz.de/10003775778
Saved in:
5
Configutation of innovation and performance in the service industry : evidence from the Taiwanese hotel industry
Tseng, Chun-yao
;
Kuo, Hui-yueh
;
Chou, Shou-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1015-1028
Persistent link: https://www.econbiz.de/10003793052
Saved in:
6
Selecting a marketing strategy for private hotels in
Taiwan
using the analytic hierarchy process
Lin, Chin-tsai
;
Wu, Cheng-shiung
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1077-1091
Persistent link: https://www.econbiz.de/10003793064
Saved in:
7
The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Mau, Liang-hung
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
Saved in:
8
Methods for determining areas for improvement based on the design of customer surveys
Yang, Ching-chow
;
Yang, King-jang
;
Yeh, Tsu-ming
;
Pai, …
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 143-154
Persistent link: https://www.econbiz.de/10003849578
Saved in:
9
An empirical study of evaluating supply chain management integration using the balanced scorecard in
Taiwan
Chang, Hsin Hsin
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 185-202
Persistent link: https://www.econbiz.de/10003849584
Saved in:
10
Establishment of a performance-evaluation model for service quality in the banking industry
Chen, Shun-hsing
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 235-247
Persistent link: https://www.econbiz.de/10003849590
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