Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Modelling effect of perceived...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
294
Service quality
294
Customer satisfaction
173
Kundenzufriedenheit
173
Beziehungsmarketing
112
Relationship marketing
112
Consumer behaviour
88
Konsumentenverhalten
88
Bank
53
Taiwan
45
Dienstleistungssektor
41
Service industry
41
Structural equation model
29
Strukturgleichungsmodell
29
Customer service
25
Kundenservice
25
Beschwerdemanagement
24
Complaint management
24
Spain
24
Spanien
24
Performance measurement
21
Performance-Messung
21
Dienstleistung
20
Services
20
customer satisfaction
20
Emotion
18
Confidence
17
Salespeople
17
Verkaufspersonal
17
Vertrauen
17
service quality
17
Hospital
16
Hotel industry
16
Hotellerie
16
Krankenhaus
16
Quality management
16
Qualitätsmanagement
16
Customer value
15
Gesundheitsversorgung
15
Health care
15
more ...
less ...
Online availability
All
Undetermined
119
Free
4
Type of publication
All
Article
431
Book / Working Paper
7
Type of publication (narrower categories)
All
Article in journal
438
Aufsatz in Zeitschrift
438
Collection of articles of several authors
7
Sammelwerk
7
Case study
4
Fallstudie
4
Conference proceedings
1
Konferenzschrift
1
more ...
less ...
Language
All
English
438
Author
All
Alves, Helena
4
Yi, Youjae
4
Kandampully, Jay
3
Lin, Wen-bao
3
Malhotra, Neeru
3
Wang, Mei-ling
3
Wang, Stephen W.
3
Willesson, Magnus
3
Alrawadieh, Zaid
2
Bryson, John R.
2
Cetin, Gurel
2
Chang, Hong-Sheng
2
Chao, Pei
2
Chen, Li-Fei
2
Chih, Wen-hai
2
Cunha, Miguel Pina e
2
Dabholkar, Pratibha A.
2
Dun, Zanna van
2
Eid, Riyad
2
Fisk, Raymond P.
2
Galindo Martín, Miguel Angel
2
Gil Saura, Irene
2
Gil-Pechuan, Ignacio
2
Gong, Taeshik
2
Ha, Hong Youl
2
Ha, Sejin
2
Haq, Rehan ul-
2
Henseler, Jörg
2
Howcroft, John Barry
2
Hsu, Li-chun
2
Hsu, Maxwell K.
2
Jung, Hyo Sun
2
Karatepe, Osman M.
2
Keramati, Abbas
2
Kim, Jung-Hwan
2
Kim, Minjeong
2
Kim, Wansoo
2
Kuusisto, Jari
2
Kwan, Ho Kwong
2
Lee, Donhee
2
more ...
less ...
Published in...
All
The service industries journal
The Indian economic journal
1,282
The Indian journal of economics
1,181
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
1,073
Economic & political weekly : a Sameeksha Trust publ.
1,053
Finance India : the quarterly journal of Indian Institute of Finance
964
Working Papers / eSocialSciences
948
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
886
NBER working paper series
847
Journal of banking & finance
822
The Asian economic review : journal of the Indian Institute of Economics
804
Economic developments in India : quarterly update : analysis, reports, policy documents
759
Working paper / National Bureau of Economic Research, Inc.
751
Indian journal of agricultural economics
680
NBER Working Paper
677
Working paper
676
Journal of business research : JBR
648
Die Bank
627
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
613
Journal of retailing and consumer services
612
International journal of hospitality management
607
SpringerLink / Bücher
604
MPRA Paper
598
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
596
Policy research working paper : WPS
558
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
528
Economic affairs : quarterly journal of economics
502
Global business review
487
Discussion paper series / IZA
440
IMF working papers
424
Euromoney
422
Praj̄nȧn : journal of social and management sciences
404
International journal of Indian culture and business management
393
Margin : quarterly journal of the National Council of Applied Economic Research
391
Applied economics
384
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
372
IZA Discussion Papers
363
Discussion paper / Centre for Economic Policy Research
362
The Indian journal of public administration : quarterly journal of the Indian Institute of Public Administration
352
Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
350
more ...
less ...
Source
All
ECONIS (ZBW)
438
Showing
1
-
10
of
438
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Operations in banking : the service quality and effects on satisfaction and loyalty
Miguel-Dávila, José Ángel
;
Cabeza-García, Laura
; …
- In:
The service industries journal
30
(
2010
)
13/14
,
pp. 2163-2182
Persistent link: https://www.econbiz.de/10008809594
Saved in:
2
Organizational image's partial mediation role between quality and users' satisfaction
Faria, Nélia
;
Mendes, Luís Antonio F.
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1275-1293
Persistent link: https://www.econbiz.de/10010205322
Saved in:
3
Retail service quality as a key activator of grocery store loyalty
Martinelli, Elisa
;
Balboni, Bernardo
- In:
The service industries journal
32
(
2012
)
14
,
pp. 2233-2247
Persistent link: https://www.econbiz.de/10009620195
Saved in:
4
Commitment, satisfaction, and customer loyalty : a theoretical explanation of the "satisfaction trap"
Wu, Xiaobo
;
Zhou, Haojun
;
Wu, Dong
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1759-1774
Persistent link: https://www.econbiz.de/10009581431
Saved in:
5
Establishment of a performance-evaluation model for service quality in the banking industry
Chen, Shun-hsing
- In:
The service industries journal
29
(
2009
)
1/2
,
pp. 235-247
Persistent link: https://www.econbiz.de/10003849590
Saved in:
6
Zone of tolerance for banks : a diagnostic model of service quality
Nadijri, Halil
;
Kandampully, Jay
;
Kashif Hussain
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1547-1564
Persistent link: https://www.econbiz.de/10003928499
Saved in:
7
Development of brand equity : evaluation of four alternative models
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10003993304
Saved in:
8
Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector : an empirical study
Anosike, Uchenna Paschal
;
Eid, Riyad
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2487-2505
Persistent link: https://www.econbiz.de/10009299647
Saved in:
9
New perspective on customer orientation of service employees : a conceptual framework
Morales, Javier
;
Ruiz-Alba, José L.
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 966-982
Persistent link: https://www.econbiz.de/10012205913
Saved in:
10
Analyzing systemic customer value in scalable business service
Pynnönen, Mikko
;
Hallikas, Jukka
;
Ritala, Paavo
; …
- In:
The service industries journal
34
(
2014
)
14
,
pp. 1154-1166
Persistent link: https://www.econbiz.de/10010412904
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
