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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Modelling roles of commitment...
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Customer satisfaction
170
Kundenzufriedenheit
170
Dienstleistungsqualität
126
Service quality
126
Quality management
73
Qualitätsmanagement
73
Beziehungsmarketing
52
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service quality
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customer satisfaction
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Taiwan
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Measurement
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Dahlgaard, Jens Jörn
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Dahlgaard-Park, Su Mi
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Yang, Ching-chow
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Baković, Tomislav
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Chen, Kuen-Suan
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Dužević, Ines
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Dwivedi, Yogesh Kumar
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Gomišček, Boštjan
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Hossain, Mohammad Alamgir
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Yeh, Tsu-Ming
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Yuen, Kum Fai
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Zhang, Min
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Abdullateef, Aliyu Olayemi
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of hospitality management
586
Discussion paper series / IZA
584
Journal of business research : JBR
489
Journal of retailing and consumer services
470
The international journal of human resource management
349
Journal of vocational behavior
335
IZA Discussion Paper
319
IZA Discussion Papers
285
International journal of contemporary hospitality management
248
The service industries journal
240
Tourism management : research, policies, practice
232
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
220
The journal of services marketing
220
Cogent business & management
218
Journal of Services Marketing
217
Journal of hospitality marketing & management
200
Journal of business ethics : JOBE
192
Journal of travel and tourism marketing
190
International journal of human resource management
178
Journal of managerial psychology
149
Journal of business and psychology
142
NBER working paper series
142
Working paper / National Bureau of Economic Research, Inc.
137
SpringerLink / Bücher
135
Employee relations
131
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
131
Tourism management perspectives : TMP
130
International Journal of Contemporary Hospitality Management
128
Journal of Managerial Psychology
124
Journal of economic behavior & organization : JEBO
123
European Journal of Marketing
122
International Journal of Bank Marketing
120
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
119
Journal of Asian finance, economics and business : JAFEB
117
Journal of career development
114
NBER Working Paper
113
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
113
International journal of happiness and development
111
Services marketing quarterly
110
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ECONIS (ZBW)
197
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1
Job
satisfaction
as a mediator of the relationship between service quality and organisational commitment in higher education : an empirical study of faculty and administration staf...
Trivellas, Panagiotis
;
Santouridis, Ilias
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 169-183
Persistent link: https://www.econbiz.de/10011555773
Saved in:
2
Impact of total quality services on financial performance : role of service profit chain
Jyoti, Jeevan
;
Kour, Sumeet
;
Sharma, Jyoti
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 897-929
Persistent link: https://www.econbiz.de/10011977067
Saved in:
3
Developing a decomposed alumni
satisfaction
model for higher education institutions
Hus, Sheng-Hsun
;
Wang, Yu-Che
;
Cheng, Chao-Jih
;
Chen, Yu-Fan
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 979-996
Persistent link: https://www.econbiz.de/10011687807
Saved in:
4
Effect of organisational trust, job
satisfaction
, individual variables on the organisational commitment in healthcare services
Tekingündüz, Sabahattin
;
Top, Mehmet
;
Tengilimoğlu, …
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 522-541
Persistent link: https://www.econbiz.de/10011723713
Saved in:
5
Influence of total quality-based human issues on organisational commitment
Mendes, Luís Antonio F.
;
Jesus, Jorge
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 260-286
Persistent link: https://www.econbiz.de/10011854053
Saved in:
6
The effect of Europe Union common assessment framework on organisational commitment with role of job
satisfaction
Kalfa, Murat
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 704-726
Persistent link: https://www.econbiz.de/10011854143
Saved in:
7
A framework for analysing higher education performance : students'
satisfaction
, perceived learning outcomes, and dropout intentions
Duque, Lola C.
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10010234664
Saved in:
8
The effect of TQM practices on employee
satisfaction
and loyalty in government
Chang, C. C.
;
Chiu, C. M.
;
Chen, C. A.
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1299-1314
Persistent link: https://www.econbiz.de/10008824960
Saved in:
9
Dispositions, organisational commitment and
satisfaction
: a longitudinal study of MBA graduates
Wang, Yingyan
;
O'Reilly, Charles A.
- In:
Total quality management & business excellence : an …
21
(
2010
)
7/8
,
pp. 829-847
Persistent link: https://www.econbiz.de/10008650334
Saved in:
10
The effect of TQM on employee loyalty in transition economy, Serbia
Arsić, Milica
;
Nikolić, Djordje
;
Živković, Živan
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
6
,
pp. 719-729
Persistent link: https://www.econbiz.de/10009572329
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