Narrow search
Showing 1 - 10 of 13
Cover Image
Introduction to the special issue: consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak; Prayag, Girish; Muskat, Birgit - In: Tourism management perspectives : TMP 40 (2021), pp. 1-5
Persistent link: https://www.econbiz.de/10013209312
Cover Image
Consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak (ed.); Prayag, Girish (ed.);  … - 2021
Persistent link: https://www.econbiz.de/10013209424
Cover Image
Hotel attributes and overall customer satisfaction : what did COVID-19 change?
Srivastava, Arpita; Kumar, Vivek - In: Tourism management perspectives : TMP 40 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013209318
Cover Image
Development and validation of a scale measuring hotel website service quality (HWebSQ)
Le Van Huy; Huu Thai Thinh Nguyen; Nguyen, Ninh; … - In: Tourism management perspectives : TMP 35 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012296662
Cover Image
What services do Muslim tourists want? : uncovering nonlinear relationships and unobserved heterogeneity
Papastathopoulos, Avraam; Kaminakis, Kostas; Mertzanis, … - In: Tourism management perspectives : TMP 35 (2020), pp. 1-15
Persistent link: https://www.econbiz.de/10012296731
Cover Image
A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests
Chen, Yong; Jiang, Kai - In: Tourism management perspectives : TMP 30 (2019), pp. 197-207
Persistent link: https://www.econbiz.de/10012008355
Cover Image
Social servicescape and Asian students : an analysis of spring break island bed and breakfast experiences in Taiwan
Lin, Yi-Chin; Lai, Hsin-Ju; Morrison, Alastair M. - In: Tourism management perspectives : TMP 31 (2019), pp. 165-173
Persistent link: https://www.econbiz.de/10012112997
Cover Image
Sources of distrust : Airbnb guests' perspectives
Sthapit, Erose; Björk, Peter - In: Tourism management perspectives : TMP 31 (2019), pp. 245-253
Persistent link: https://www.econbiz.de/10012113006
Cover Image
Equity-based customer loyalty mode for the upscale hotels : alternative models for leisure and business travels
Liu, Chyong-Ru; Wu, Tsung-Chiung; Yeh, Pi-Hua; Chen, … - In: Tourism management perspectives : TMP 16 (2015), pp. 139-147
Persistent link: https://www.econbiz.de/10011415036
Cover Image
Exploring the value co-destruction model for on-line deviant behaviors of hotel customers
Yeh, Shih-Shuo; Fotiadis, Anestis K.; Chiang, Tai-Ying; … - In: Tourism management perspectives : TMP 33 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012170529