//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Gil Saura, Irene"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service characteristics' impac...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
37
Relationship marketing
37
Customer satisfaction
25
Kundenzufriedenheit
25
Einzelhandel
19
Retail trade
19
Consumer behaviour
17
Konsumentenverhalten
17
Service quality
17
Dienstleistungsqualität
16
Brand image
12
Markenimage
12
Spain
11
Spanien
11
Brand management
9
Customer value
9
Kundenwert
9
Lieferantenmanagement
9
Markenführung
9
Supplier relationship management
9
Information technology
8
Informationstechnik
8
Hotel industry
7
Hotellerie
7
Betriebliche Wertschöpfung
6
Innovation
6
Value creation
6
B-to-B-Marketing
5
Brand equity
5
Business-to-business marketing
5
Satisfaction
5
Brand loyalty
4
Loyalty
4
Structural equation model
4
Strukturgleichungsmodell
4
Sustainability
4
loyalty
4
Cognition
3
Confidence
3
Croatia
3
more ...
less ...
Online availability
All
Undetermined
25
Free
2
Type of publication
All
Article
52
Type of publication (narrower categories)
All
Article in journal
47
Aufsatz in Zeitschrift
47
Aufsatz im Buch
4
Book section
4
Article
1
Case study
1
Fallstudie
1
more ...
less ...
Language
All
English
51
Spanish
1
Author
All
Gil Saura, Irene
Bruhn, Manfred
200
Homburg, Christian
158
Havránek, Tomáš
155
Antony, Jiju
147
Nijkamp, Peter
131
Han, Heesup
96
Kumar, V.
88
Siciliani, Luigi
82
Stauss, Bernd
81
Havránková, Zuzana
78
Huber, Frank
77
Havranek, Tomas
76
Poot, Jacques
75
Bauer, Hans H.
73
Doucouliagos, Chris
73
Mattila, Anna S.
71
Töpfer, Armin
66
Svensson, Göran
64
Verhoef, Peter C.
64
Devadasan, S. R.
63
Herrmann, Andreas
60
Iwasaki, Ichirō
60
Rahman, Zillur
60
Edvardsson, Bo
57
Mittal, Vikas
57
Propper, Carol
57
Shahin, Arash
56
Straume, Odd Rune
54
Talib, Faisal
53
Grewal, Dhruv
50
Hollebeek, Linda D.
49
Kumar, Vikas
48
Piller, Frank T.
48
Smith, Alan D.
48
Dale, Barrie G.
47
Evanschitzky, Heiner
47
Hanushek, Eric Alan
47
Prybutok, Victor R.
47
Reichwald, Ralf
47
more ...
less ...
Published in...
All
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of hospitality marketing & management
3
Management decision : MD
3
The journal of brand management : an international journal
3
European retail research
2
International journal of hospitality management
2
International journal of retail and distribution management
2
Journal of vacation marketing : an international journal
2
Service business
2
The international review of retail, distribution and consumer research
2
The journal of services marketing
2
The service industries journal
2
Tourism review : the official journal of the AIEST
2
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
Cases on innovations in educational marketing : transnational and technological strategies
1
Economic research
1
International journal of management & enterprise development : IJMED
1
International journal of retail & distribution management
1
International journal of technology marketing : IJTMkt
1
International journal of transport economics : IJTE
1
Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE)
1
Journal of consumer behaviour : an international research review
1
Journal of electronic commerce research : JECR
1
Journal of industrial and business economics
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of retailing and consumer services
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Social and sustainability marketing : a casebook for reaching your socially responsible consumers through marketing science
1
Strategic marketing in tourism services
1
The journal of business & industrial marketing
1
The journal of product & brand management
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management perspectives : TMP
1
more ...
less ...
Source
All
ECONIS (ZBW)
51
EconStor
1
Showing
1
-
10
of
52
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Logistics service quality and technology investment in retailing
Gil Saura, Irene
;
Ruiz-Molina, María-Eugenia
- In:
European retail research
23
(
2009
)
1
,
pp. 69-82
Persistent link: https://www.econbiz.de/10003832164
Saved in:
2
Conceptualizing and measuring loyalty : towards a conceptual model of tourist loyalty antecedents
Moliner Valázquez, Beatriz
;
Gil Saura, Irene
;
Ruiz …
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
1
,
pp. 65-81
Persistent link: https://www.econbiz.de/10008840752
Saved in:
3
Logistic service quality and technology : a comparison between supplier-retailer and retailer-consumer relationships
Gil Saura, Irene
;
Ruiz Molina, Maria Eugenia
;
Servera …
- In:
The international review of retail, distribution and …
18
(
2008
)
5
,
pp. 495-510
Persistent link: https://www.econbiz.de/10003806239
Saved in:
4
The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
Saved in:
5
How to generate economic satisfaction in B2B contexts? : the role of value co-creation and relationship quality
Berenguer Contrí, Gloria
;
Gil Saura, Irene
; …
- In:
Journal of industrial and business economics
51
(
2024
)
1
,
pp. 189-209
Persistent link: https://www.econbiz.de/10014512487
Saved in:
6
Relational benefits, value, and satisfaction in the relationships between service companies
Ruiz-Molina, María-Eugenia
;
Gil Saura, Irene
; …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10011289298
Saved in:
7
A multidimensional service-value scale based on Holbrook's typology of customer value : bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
8
The causal relationship between store equity and loyalty : testing two alternative models in retailing
Gil Saura, Irene
;
Šerić, Maja
;
Ruiz-Molina, María Eugenia
- In:
The journal of brand management : an international journal
24
(
2017
)
2
,
pp. 193-208
Persistent link: https://www.econbiz.de/10011724575
Saved in:
9
Managers' perceptions of delivered value in the hospitality industry
Gallarza, Martina G.
;
Santos Arteaga, Francisco Javier
; …
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 857-893
Persistent link: https://www.econbiz.de/10011433722
Saved in:
10
Influence of environmental practices on brand equity, satisfaction and word of mouth
Moise, Mihaela Simona
;
Gil Saura, Irene
;
Šerić, Maja
; …
- In:
The journal of brand management : an international journal
26
(
2019
)
6
,
pp. 646-657
Persistent link: https://www.econbiz.de/10012120864
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->