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~person:"Grewal, Dhruv"
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Einzelhandel
48
Retail trade
47
Consumer behaviour
25
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25
Beziehungsmarketing
13
Relationship marketing
13
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48
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Grewal, Dhruv
Swoboda, Bernhard
52
Städtler, Arno
46
Schramm-Klein, Hanna
45
Pantano, Eleonora
41
Rudolph, Thomas
39
Zentes, Joachim
38
Morschett, Dirk
35
Thurik, Adriaan R.
34
Richards, Timothy J.
33
Tietz, Bruno
33
Lachner, Josef
32
Täger, Uwe Christian
30
Alexander, Nicholas
27
Dawson, John A.
26
Fernie, John
26
Raff, Horst
26
Zielke, Stephan
26
Hübner, Alexander
25
Teller, Christoph
25
Gil Saura, Irene
24
Gázquez-Abad, Juan Carlos
24
Schmitt, Nicolas
23
Schröder, Hendrik
22
Ahlert, Dieter
21
Möhlenbruch, Dirk
21
Neumark, David
21
Rabinovich, Elliot
21
Roggeveen, Anne L.
21
Wey, Christian
21
Aithal, P. S.
20
Carree, Martin Anthony
20
Fisher, Marshall L.
20
H. R., Ganesha
20
Kesavan, Saravanan
20
Levy, Michael
20
Martínez-López, Francisco J.
20
Cheng, T. C. E.
19
Gallino, Santiago
19
Khare, Arpita
19
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Journal of retailing
18
Journal of business research : JBR
4
Journal of marketing research
3
Journal of the Academy of Marketing Science
3
Psychology & marketing
3
Journal of marketing research : JMR
2
Retailing in the 21st century : current and future trends
2
Fundamentals of marketing research ; Vol. 3
1
Handbook of research on customer engagement
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing
1
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Journal of marketing management : MM
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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ECONIS (ZBW)
48
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1
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48
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1
Customer experience management in retailing : an organizing framework
Grewal, Dhruv
;
Levy, Michael
;
Kumar, V.
- In:
Journal of retailing
85
(
2009
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10003834467
Saved in:
2
Special issue: Enhancing the retail customer experience
Grewal, Dhruv
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003835788
Saved in:
3
Building store loyalty through service strategies
Grewal, Dhruv
;
Krishnan, Ram
;
Lindsey-Mullikin, Joan
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
4
,
pp. 341-358
Persistent link: https://www.econbiz.de/10003807755
Saved in:
4
Understanding retail managers' role in the sales of products and services
Arnold, Todd J.
;
Palmatier, Robert W.
;
Grewal, Dhruv
; …
- In:
Journal of retailing
85
(
2009
)
2
,
pp. 129-144
Persistent link: https://www.econbiz.de/10003870382
Saved in:
5
Emerging issues in retailing research
Grewal, Dhruv
;
Levy, Michael
- In:
Journal of retailing
85
(
2009
)
4
,
pp. 522-526
Persistent link: https://www.econbiz.de/10003933710
Saved in:
6
Retail success and key drivers
Grewal, Dhruv
;
Krishnan, Ram
;
Levy, Michael
;
Munger, Jeanne
- In:
Retailing in the 21st century : current and future trends
,
(pp. 15-30)
.
2010
Persistent link: https://www.econbiz.de/10003936864
Saved in:
7
Can you trust a customer's expression? : insights into nonverbal communication in the retail context
Puccinelli, Nancy M.
;
Motyka, Scott
;
Grewal, Dhruv
- In:
Psychology & marketing
27
(
2010
)
10
,
pp. 964-988
Persistent link: https://www.econbiz.de/10008903161
Saved in:
8
Retailing research : past, present, and future
Grewal, Dhruv
;
Levy, Michael
- In:
Journal of retailing
83
(
2007
)
4
,
pp. 447-464
Persistent link: https://www.econbiz.de/10003598477
Saved in:
9
An experimental approach to making retail store environmental decisions
Baker, Julie
;
Levy, Michael
;
Grewal, Dhruv
-
2007
Persistent link: https://www.econbiz.de/10003540228
Saved in:
10
Comparison of consumer reactions to price-matching guarantees in internet and bricks-and-mortar retail environments
Kukar-Kinney, Monika
;
Grewal, Dhruv
- In:
Journal of the Academy of Marketing Science
35
(
2007
)
2
,
pp. 197-207
Persistent link: https://www.econbiz.de/10003507869
Saved in:
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