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~person:"Prybutok, Victor R."
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Service quality
41
Dienstleistungsqualität
40
Customer satisfaction
21
Kundenzufriedenheit
21
Consumer behaviour
12
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12
Quality management
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service quality
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English
41
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Prybutok, Victor R.
Ravallion, Martin
94
Alkire, Sabina
89
Siciliani, Luigi
77
Diewert, Walter E.
71
Heckman, James J.
67
Papapetrou, Evangelia
63
Propper, Carol
62
Rezitis, Anthony N.
62
Ehrenberg, Ronald G.
57
Klasen, Stephan
56
Foster, James E.
54
Silber, Jacques
54
Smith, Jonathan
54
Hanushek, Eric Alan
53
Matsaganis, Manos
53
Bruhn, Manfred
52
Straume, Odd Rune
52
Hoxby, Caroline M.
51
Zopounidis, Constantin
51
Apergēs, Nikolaos
50
Duclos, Jean-Yves
47
Seth, Suman
47
Tsakloglou, Panos O.
47
Agasisti, Tommaso
46
Verme, Paolo
46
Arcidiacono, Peter
45
Feenstra, Robert C.
45
Guerrero, Maribel
45
Rivkin, Steven G.
45
Christodoulakis, Nicos
44
Floros, Christos
44
Han, Heesup
44
Jolliffe, Dean
44
Tsakloglou, Panos
44
Usman, Osly
44
Burkhauser, Richard V.
43
Cohen, Sandra
42
Bragoudakis, Zacharias
41
Cowell, Frank A.
41
Oreopoulos, Philip
41
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Quality management journal : QMJ
16
International journal of services and standards
6
Journal of retailing and consumer services
4
International journal of quality & reliability management
2
Journal of decision systems
2
Operations management research : OMR ; advancing practice through theory
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information resources management ; Vol. 4
1
International Journal of Quality & Reliability Management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality and service sciences
1
International journal of services and standards : IJSS
1
Journal of strategic marketing
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
Thunderbird international business review
1
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ECONIS (ZBW)
40
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1
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1
A higher education student service quality and satisfaction model
Senn, William D.
;
Boonme, Kittipong
;
Prybutok, Gayle
; …
- In:
International journal of services and standards : IJSS
13
(
2019
)
1/2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10012285546
Saved in:
2
SERVCESS : a parsimonious instrument to measure service quality and information system success
Landrum, Hollis
- In:
Quality management journal : QMJ
15
(
2008
)
3
,
pp. 17-25
Persistent link: https://www.econbiz.de/10003783784
Saved in:
3
A correlated uniqueness model of service quality
measurement
among users of cloud-based service platforms
Boakye, Kwabena G.
;
Natesan, Prathiba
;
Prybutok, Victor R.
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012269013
Saved in:
4
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
5
An empirical investigation of factors that drive a user decision to continue using cloud storage services
Liu, Xiaotong
;
Prybutok, Victor R.
- In:
Journal of decision systems
30
(
2021
)
1
,
pp. 4-26
Persistent link: https://www.econbiz.de/10012513829
Saved in:
6
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
7
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10012309488
Saved in:
8
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10011976328
Saved in:
9
Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions
Qin, Hong
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
15
(
2008
)
2
,
pp. 35-50
Persistent link: https://www.econbiz.de/10003783570
Saved in:
10
Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
- In:
International journal of quality and service sciences
1
(
2009
)
1
,
pp. 78-95
Persistent link: https://www.econbiz.de/10003915104
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