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Managing Robotics in Retail :...
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Artificial intelligence
Künstliche Intelligenz
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3,756
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1,658
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1,641
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1,629
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1,538
Germany
1,451
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1,431
artificial intelligence
1,388
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1,304
Machine learning
1,291
Retail trade
1,211
machine learning
1,200
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1,189
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1,186
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technology adoption
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41
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30
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29
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28
Naudé, Wim
28
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26
Dwivedi, Yogesh Kumar
26
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24
Restrepo, Pascual
24
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21
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17
Gambacorta, Leonardo
17
Xiu, Dacheng
17
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16
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16
Mullainathan, Sendhil
15
Wamba, Samuel Fosso
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Calzolari, Giacomo
14
Kumar, Anil
14
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14
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13
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13
Jiang, Wei
13
Knaus, Michael C.
13
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Alonso, Andrés
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Brintrup, Alexandra
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Calvano, Emilio
12
Chernozhukov, Victor
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Denicolò, Vincenzo
12
Fernández-Villaverde, Jesús
12
Gans, Joshua S.
12
Gkonkas, Periklēs
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Edward Elgar Publishing
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9
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American Marketing Association
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Business horizons
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Journal of financial services marketing
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CESifo working papers
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Electronic markets : EM ; the international journal of electronic commerce and business media
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Industrial marketing management : the international journal for industrial and high-tech firms
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Management science : journal of the Institute for Operations Research and the Management Sciences
40
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39
Journal of forecasting
38
International journal of hospitality management
36
Journal of open innovation : technology, market, and complexity
36
Operations research
36
Journal of the Academy of Marketing Science
35
Journal of information & knowledge management : JIKM
33
Computers & operations research : and their applications to problems of world concern ; an international journal
32
International journal of production economics
31
Psychology & marketing
31
IEEE transactions on engineering management : EM
30
International review of financial analysis
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ECONIS (ZBW)
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EconStor
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BASE
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USB Cologne (EcoSocSci)
6
Showing
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1
Customer acceptance of frontline social
robots
: human-
robot
interaction as boundary condition
Ding, Bin
;
Li, Yameng
;
Miah, Shah
;
Liu, Wei
- In:
Technological forecasting and social change : an …
199
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015097561
Saved in:
2
Service
robot
implementation : a theoretical framework and research agenda
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
Saved in:
3
Living and working with service
robots
: a TCCM analysis and considerations for future research
De Keyser, Arne
;
Kunz, Werner H.
- In:
Journal of service management
33
(
2022
)
2
,
pp. 165-196
Persistent link: https://www.econbiz.de/10012880722
Saved in:
4
Service
robots
, agency and embarrassing service encounters
Pitardi, Valentina
;
Wirtz, Jochen
;
Paluch, Stefanie
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 389-414
Persistent link: https://www.econbiz.de/10012880733
Saved in:
5
Putting the "service" into B2B marketing : key developments in service research and their relevance for B2B
Wirtz, Jochen
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
38
(
2023
)
2
,
pp. 272-289
Persistent link: https://www.econbiz.de/10013539114
Saved in:
6
Service
robot
verbalization in service processes with moral implications and its impact on satisfaction
Söderlund, Magnus
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014476488
Saved in:
7
Being seen ... by human or machine? : acknowledgment effects on customer responses differ between human and robotic service workers
Frank, Darius-Aurel
;
Otterbring, Tobias
- In:
Technological forecasting & social change : an …
189
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014266108
Saved in:
8
Artificial intelligence in service industries : customers' assessment of service production and resilient service operations
Mariani, Marcello M.
;
Borghi, Matteo
- In:
International journal of production research
62
(
2024
)
15
,
pp. 5400-5416
Persistent link: https://www.econbiz.de/10015053696
Saved in:
9
The role of the human-
robot
interaction in consumers' acceptance of humanoid retail service
robots
Song, Christina Soyoung
;
Kim, Youn-Kyung
- In:
Journal of business research : JBR
146
(
2022
),
pp. 489-503
Persistent link: https://www.econbiz.de/10013271433
Saved in:
10
Service
robots
: the dynamic effects of anthropomorphism and functional perceptions on consumers' responses
So, Kevin Kam Fung
;
Kim, Hyunsu
;
Liu, Qing
;
Fang, Xiang
; …
- In:
European journal of marketing
58
(
2024
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10014466289
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