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The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy; Law, Rob; Wen, Ivan - In: International journal of hospitality management 27 (2008) 3, pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
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Service fairness, consumption emotions, satisfaction, and behavioral intentions : the experience of Chinese heritage tourists
Su, LuJun; Hsu, Maxwell K. - In: Journal of travel and tourism marketing 30 (2013) 7/8, pp. 786-805
Persistent link: https://www.econbiz.de/10010246263
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The antecedents of consumer satisfaction and loyality in fast food industry : a cross-national comparison between Chinese and Swiss consumers
Etemad-Sajadi, Reza; Rizzuto, Daniela - In: International journal of quality & reliability management 30 (2013) 7, pp. 780-798
Persistent link: https://www.econbiz.de/10009788880
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Perceived value and behavioral intentions toward dining at Chinese restaurants in Bangladesh : the role of self-direction value and price fairness
Hasan, Abdulla Al-Towfiq - In: South Asian journal of marketing 3 (2022) 2, pp. 116-134
) on customers’ behavioral intentions toward dining at Chinese restaurants in Bangladesh. Moreover, this study examines the … responses from full-table service restaurants in Bangladesh via personal interview. Data were analyzed by testing the … dining at Chinese restaurants. Moreover, self-direction value partially mediates, and price fairness strongly moderates the …
Persistent link: https://www.econbiz.de/10014226236
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Effect of consumption emotion on hotel and resort spa experience
Lo, Ada S.; Wu, Corrine - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 958-984
Persistent link: https://www.econbiz.de/10010469197
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The impact of perceived procedural justice on dimensions of customer citizenship behaviours : the mediating effect of customer perceived support
Ahmed Hassaan Mohammed Ali; Song, Jing - In: Organizations and markets in emerging economies 14 (2023) 3/29, pp. 464-485
The present study examines the influence of perceived procedural justice (PPJ) on four fundamental dimensions of customer citizenship behaviours (helping other customers, advocacy, customer tolerance, and feedback) and the mediating role of customer perceived support (CPS). Our research setting...
Persistent link: https://www.econbiz.de/10014534901
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New platform and new excitement? : exploring young educated sport customers' perceptions of watching live sports on OTT services
Xu, Maowei; Li, Bo; Scott, Olan K. M.; Wang, Jerred Junqi - In: International journal of sports marketing & sponsorship 24 (2023) 4, pp. 682-699
Persistent link: https://www.econbiz.de/10014377667
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To survive or to thrive? : China's luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis
Yang, Fiona X.; Li, Xiangping; Lau, Virginia Meng-Chan; … - In: International journal of hospitality management 94 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012495046
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Uncertainty risks and strategic reaction of restaurant firms amid COVID-19 : evidence from China
Kim, Jaewook; Kim, Jewoo; Wang, Yiqi - In: International journal of hospitality management 92 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012425711
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Does workplace ostracism negatively affect family life during a pandemic?
Sarwar, Ambreen; Imran, Muhammad Kashif; Hafeez, Hira; … - In: Personnel review 53 (2024) 4, pp. 900-917
Persistent link: https://www.econbiz.de/10015046794