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~subject:"Confidence"
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Customer loyalty to service pr...
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Confidence
Spanien
39,804
Spain
30,004
Relationship marketing
26,372
Beziehungsmarketing
25,697
Service quality
21,768
Dienstleistungsqualität
21,017
Vertrauen
17,130
Customer satisfaction
15,533
Consumer behaviour
15,318
Konsumentenverhalten
15,087
Kundenzufriedenheit
13,950
Deutschland
6,511
Theorie
6,327
Theory
6,227
Germany
6,149
Structural equation model
4,198
Strukturgleichungsmodell
4,174
USA
4,142
United States
3,999
Qualitätsmanagement
3,346
Quality management
3,301
Lieferantenmanagement
3,245
Brand management
3,244
Supplier relationship management
3,240
Markenführung
3,232
Electronic Commerce
3,218
E-commerce
3,128
Social Web
2,997
Social web
2,995
Online-Handel
2,704
Online retailing
2,694
Wirtschaftsprüfung
2,687
Financial audit
2,677
Großbritannien
2,643
EU-Staaten
2,599
Brand image
2,592
Markenimage
2,584
Italien
2,564
EU countries
2,558
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3
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2
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191
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Guiso, Luigi
48
Bjørnskov, Christian
47
Fehr, Ernst
46
Güth, Werner
43
Ockenfels, Axel
38
Falk, Armin
35
Algan, Yann
34
Bohnet, Iris
34
Giuliano, Paola
32
Sutter, Matthias
32
Zingales, Luigi
32
Torgler, Benno
29
Nooteboom, Bart
28
Berggren, Niclas
27
Usman, Osly
27
Helliwell, John F.
25
Kosfeld, Michael
25
Roth, Felix
25
Cahuc, Pierre
24
Putterman, Louis G.
24
Svensson, Göran
24
Eichengreen, Barry
23
Huck, Steffen
23
Huffman, David
23
Sapienza, Paola
23
Cruijsen, Carin van der
22
Saka, Orkun
22
Tyran, Jean-Robert
22
Aksoy, Cevat Giray
21
Bachmann, Reinhard
21
Dohmen, Thomas
21
Sabatini, Fabio
21
Shleifer, Andrei
21
Gillespie, Nicole
20
Hayo, Bernd
20
Nienaber, Ann-Marie
20
Butler, Jeffrey
19
Cox, James C.
19
Fink, Matthias
19
Koenen, Johannes
19
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National Bureau of Economic Research
84
Springer Fachmedien Wiesbaden
37
OECD
34
International Monetary Fund
11
Edward Elgar Publishing
10
IGI Global
10
Nomos Verlagsgesellschaft
9
European Foundation for the Improvement of Living and Working Conditions
7
International Monetary Fund / Finance Dept
7
Center for Economic Research <Tilburg>
6
Friedrich-Schiller-Universität Jena
6
John F. Kennedy School of Government
5
Melbourne Business School
5
Nationalekonomiska Institutionen <Lund>
5
Nuclear Energy Agency
5
Sonderforschungsbereich Quantifikation und Simulation Ökonomischer Prozesse
5
William Davidson Institute <Ann Arbor, Mich.>
5
World Bank
5
Department of Economics, University of Pennsylvania
4
Erasmus Research Institute of Management
4
Forschungsinstitut zur Zukunft der Arbeit
4
International Monetary Fund / Legal Dept
4
Organisation for Economic Co-operation and Development
4
Verlag Dr. Kovač
4
European University Institute / Department of Law
3
International Monetary Fund / Strategy, Policy, & Review Department
3
Redline Verlag
3
Trustees of the Liverpool Docks
3
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
3
Anketell, Fletcher & Co.
2
Bonn Graduate School of Economics
2
Centre for the Study of African Economies
2
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2
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2
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2
Frankfurter Allgemeine Buch
2
German Institute of Development and Sustainability
2
Gottfried Wilhelm Leibniz Universität Hannover
2
HEC Paris (École des Hautes Études Commerciales)
2
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Journal of business research : JBR
182
Journal of economic behavior & organization : JEBO
153
Discussion paper series / IZA
141
Journal of retailing and consumer services
130
Industrial marketing management : the international journal for industrial and high-tech firms
117
CESifo working papers
111
Journal of business ethics : JOBE
94
Working paper / National Bureau of Economic Research, Inc.
93
Discussion paper / Centre for Economic Policy Research
86
NBER working paper series
85
IZA Discussion Paper
80
Journal of economic psychology : research in economic psychology and behavioral economics
75
Working paper
74
International journal of hospitality management
72
NBER Working Paper
70
SpringerLink / Bücher
69
Journal of behavioral and experimental economics
57
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
55
Economics letters
54
Management science : journal of the Institute for Operations Research and the Management Sciences
53
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
52
Technological forecasting & social change : an international journal
49
The journal of business & industrial marketing
47
Cogent business & management
46
Games and economic behavior
44
International journal of networking and virtual organisations : IJNVO
43
The service industries journal
40
Discussion papers / CEPR
39
International journal of project management : the journal of The International Project Management Association
39
Experimental economics : a journal of the Economic Science Association
37
Asia Pacific journal of marketing and logistics
36
Discussion paper
35
International journal of electronic marketing and retailing : IJEMR
35
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
35
Journal of internet commerce
34
The international journal of human resource management
34
Electronic commerce research
33
Pakistan journal of commerce and social sciences
33
The journal of socio-economics
33
International journal of business information systems : IJBIS
32
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Source
All
ECONIS (ZBW)
16,423
RePEc
49
EconStor
18
Other ZBW resources
15
BASE
5
USB Cologne (EcoSocSci)
1
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1
Customer loyalty in the ADSL services market in
Spain
: background and moderating effects
Miranda, F. Javier
;
Rubio, Sergio
;
Chamorro, Antonio
- In:
Services marketing quarterly
35
(
2014
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10010346098
Saved in:
2
Effects of service quality and salesperson characteristics on consumer trust and relationship commitment : an empirical study on insurance buyers in India
Panda, Tapan K.
- In:
Vision : the journal of business perspective
17
(
2013
)
4
,
pp. 285-292
Persistent link: https://www.econbiz.de/10010357652
Saved in:
3
Thai information technology customer loyalty perceptions : a structural equation model
Pongcharnchavalit, Surachet
;
Fongsuwan, Wanno
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 188-202
Persistent link: https://www.econbiz.de/10011413721
Saved in:
4
Aligning employee service recovery performance with brand values : the role of brand-specific leadership
Khanyapuss Punjaisri
;
Evanschitzky, Heiner
;
Rudd, John
- In:
Journal of marketing management : MM
29
(
2013
)
9/10
,
pp. 981-1006
Persistent link: https://www.econbiz.de/10010194421
Saved in:
5
Connection, trust, and commitment : dimensions of co-creation?
Randall, Wesley S.
;
Gravier, Michael J.
;
Prybutok, Victor R.
- In:
Journal of strategic marketing
19
(
2011
)
1
,
pp. 3-24
Persistent link: https://www.econbiz.de/10008936997
Saved in:
6
Roles of trust on rapport and satisfaction in services
Fatima, Johra Kayeser
;
Razzaque, Mohammed Abdur
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
6
,
pp. 566-578
Persistent link: https://www.econbiz.de/10010495841
Saved in:
7
Influencer review effect on customer purchase intention : an extension of TAM
Sethi, Ruhi
;
Kapoor, Deepa
- In:
International journal of e-business research : an …
17
(
2021
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10012501775
Saved in:
8
Modelling satisfaction-commitment relationship in developing country context
Fatima, Johra Kayeser
;
Razzaque, Mohammad A.
;
Di …
- In:
International journal of quality & reliability management
33
(
2016
)
7
,
pp. 985-1001
Persistent link: https://www.econbiz.de/10011604036
Saved in:
9
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
Saved in:
10
A relationship marketing perspective on delight, its antecedents and outcomes in a banking context
Svotwa, Tendai Douglas
;
Makanyeza, Charles
; …
- In:
European business review
35
(
2023
)
3
,
pp. 306-336
Persistent link: https://www.econbiz.de/10014280577
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