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Customer satisfaction
Consumer behaviour
81,923
Konsumentenverhalten
79,444
Südkorea
21,240
Führungsstil
21,097
South Korea
21,074
Leadership style
20,599
Theorie
10,575
Theory
10,392
Relationship marketing
9,003
Beziehungsmarketing
8,971
Brand management
7,664
Markenführung
7,617
USA
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United States
6,887
Brand image
6,658
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6,613
Kundenzufriedenheit
5,547
Online-Handel
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Online retailing
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4,876
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4,815
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4,664
Germany
4,662
Managers
4,654
Service quality
4,541
Dienstleistungsqualität
4,492
Online-Marketing
4,444
Internet marketing
4,435
Brand
4,291
Markenartikel
4,280
Einzelhandel
4,256
China
4,237
Retail trade
4,223
Personalführung
4,007
Emotion
3,802
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3,624
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3,587
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Han, Heesup
57
Mattila, Anna S.
26
Usman, Osly
20
Hyun, Sunghyup Sean
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Söderlund, Magnus
14
Aksoy, Lerzan
13
Gustafsson, Anders
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Ryu, Kisang
12
Wu, Luorong
12
Frank, Björn
11
Ha, Hong Youl
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Lee, Choong-Ki
10
Liu, Chih-Hsing
10
Qu, Hailin
10
Quach, Sara
10
Yu, Jongsik
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Enkawa, Takao
9
Gong, Taeshik
9
Kim, Woo Gon
9
Muskat, Birgit
9
Sparks, Beverley
9
Sreejesh, S.
9
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
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1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
323
International journal of hospitality management
195
Journal of business research : JBR
155
The journal of services marketing
102
Journal of travel and tourism marketing
93
Journal of hospitality marketing & management
92
International journal of contemporary hospitality management
79
Cogent business & management
74
Tourism management : research, policies, practice
62
Services marketing quarterly
57
The service industries journal
53
Asia Pacific journal of marketing and logistics
51
Psychology & marketing
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
Service business
44
Journal of strategic marketing
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
37
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
European journal of marketing : EJM
34
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
Journal of Services Marketing
33
The international review of retail, distribution and consumer research
30
Journal of Asian finance, economics and business : JAFEB
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
Journal of air transport management
27
The TQM journal : the international review of organizational improvement
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Total quality management & business excellence
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
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ECONIS (ZBW)
5,542
Other ZBW resources
167
BASE
2
RePEc
1
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1
Are the factors affecting satisfaction and actual purchase the same? : comparisons between unplanned and planned purchase
Yang, Sujin
;
Lee, Yun Jung
- In:
Journal of fashion marketing and management
21
(
2017
)
2
,
pp. 172-186
Persistent link: https://www.econbiz.de/10011661963
Saved in:
2
The relationship between brand experience, brand personality and customer loyalty
Pham Thi Minh Ly
;
Le Tuan Loc
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 109-126
Persistent link: https://www.econbiz.de/10011971363
Saved in:
3
21st century luxury
fashion
retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
4
Role of experience in customer self-congruity to maintaining loyalty : a study on
fashion
store
Wijaya, Angga Pandu
- In:
Entrepreneurial business and economics review : EBER
5
(
2017
)
3
,
pp. 189-198
Persistent link: https://www.econbiz.de/10011803441
Saved in:
5
The relative significance of product quality attributes driving customer satisfaction within the fast
fashion
market : a UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Carey, Robin
;
Wu, …
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 280-303
Persistent link: https://www.econbiz.de/10011317281
Saved in:
6
Effects of Chinese consumers' relationship benefits and satisfaction on attitudes toward foreign
fashion
brands : the moderating role of country of salesperson
Choi, Yu Hua
;
Choo, Ho Jung
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 99-106
Persistent link: https://www.econbiz.de/10011434102
Saved in:
7
A cross validation of consumer-based brand equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
8
Examining the drivers of deviant service adaption in
fashion
retailing : the role of tenure
Mortimer, Gary
;
Wang, Shasha
- In:
Journal of fashion marketing and management
26
(
2022
)
2
,
pp. 221-246
Persistent link: https://www.econbiz.de/10013162349
Saved in:
9
Examining the Relationships between Customer Satisfaction and Repurchase Behavior in Online
Fashion
Retailing
Leecharoen, Benjawan
-
2020
and perceived product value.
Fashion
-clothing online shops in Bangkok, Thailand, were chosen as the context for a survey …
Persistent link: https://www.econbiz.de/10012840391
Saved in:
10
Hijabista willingness to accept premium pricing : an analytical study of the effect of social and self-identity on hijab
fashion
brands satisfaction
Alanadoly, Alshaimaa Bahgat
;
Suha Fouad Salem
- In:
Journal of Islamic marketing
13
(
2022
)
1
,
pp. 227-245
Persistent link: https://www.econbiz.de/10012797433
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