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Customer satisfaction
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Usman, Osly
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Journal of retailing and consumer services
273
International journal of hospitality management
167
Journal of business research : JBR
167
The journal of services marketing
114
Journal of travel and tourism marketing
112
Tourism management : research, policies, practice
107
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
86
Journal of hospitality marketing & management
79
The service industries journal
78
International journal of contemporary hospitality management
63
Cogent business & management
59
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
57
Tourism management perspectives : TMP
53
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
52
Services marketing quarterly
51
Asia Pacific journal of marketing and logistics
48
Tourism analysis : an interdisciplinary tourism & hospitality journal
48
Journal of strategic marketing
46
Service business
45
Journal of service research : JSR
44
Journal of service management
42
Journal of hospitality and tourism insights
39
Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of the Academy of Marketing Science
37
The TQM journal : the international review of organizational improvement
37
The international journal of bank marketing : IJBM
36
The journal of business & industrial marketing
36
Journal of vacation marketing
35
International journal of electronic customer relationship management : IJECRM
33
Psychology & marketing
33
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
International journal of electronic marketing and retailing : IJEMR
30
European journal of marketing : EJM
29
Total quality management & business excellence
29
Journal of service research
28
Journal of Asian finance, economics and business : JAFEB
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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International journal of quality and service sciences
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Journal of Islamic marketing
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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ECONIS (ZBW)
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Other ZBW resources
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EconStor
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RePEc
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1
Linking self-congruity, perceived quality and satisfaction to brand loyalty in a tourism destination : the moderating role of visit frequency
Phuong Kim Thi Tran
;
Phong Dong Nguyen
;
Angelina Hanh …
- In:
Tourism review
77
(
2022
)
1
,
pp. 287-301
Persistent link: https://www.econbiz.de/10012939690
Saved in:
2
Validating a structural model of destination image, satisfaction, and loyalty across gender and age : multigroup analysis with PLS-SEM
Assaker, Guy
;
Hallak, Rob
;
Assaf, A. Georges
;
Assad, Tony
- In:
Tourism analysis : an interdisciplinary tourism & …
20
(
2015
)
6
,
pp. 577-591
Persistent link: https://www.econbiz.de/10011420908
Saved in:
3
Theoretical examination of destination loyalty formation
Gursoy, Dogan
;
Chen, Joseph
;
Chi, Christina G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 809-827
Persistent link: https://www.econbiz.de/10010395526
Saved in:
4
Tourists' loyalty towards a tourism destination : the case of KwaZulu-Natal in South Africa
Ezeuduji, Ikechukwu Onyekwere
;
Mhlongo, Pamela S.
- In:
EuroEconomica
38
(
2019
)
2
,
pp. 272-281
Persistent link: https://www.econbiz.de/10012166283
Saved in:
5
Evaluating the influence of destination brand experience on tourist behavioral intention
Ramjit Singh
;
Mehraj, Nasiba
- In:
Enlightening tourism : ET ; a pathmaking journal
9
(
2019
)
2
,
pp. 199-227
Persistent link: https://www.econbiz.de/10012214954
Saved in:
6
Wine tourist engagement with the winescape : scale development and validation
Thomas, Ben
;
Quintal, Vanessa Ann
;
Phau, Ian
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
5
,
pp. 793-828
Persistent link: https://www.econbiz.de/10011912763
Saved in:
7
Exploring relationships between Mongolian destination brand equity, satisfaction and destination loyalty
Chen, Ching-fu
;
Myagmarsuren, Odonchimeg
- In:
Tourism economics : the business and finance of tourism …
16
(
2010
)
4
,
pp. 981-994
Persistent link: https://www.econbiz.de/10008779196
Saved in:
8
The effects of perceived destination ability and destination brand love on tourists’ loyalty to post-disaster tourism destinations : the case of Korean tourists to Japan
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 613-627
Persistent link: https://www.econbiz.de/10011517191
Saved in:
9
Building relationship orientation among travelers through destination brand authenticity
Kumar, Vikas
;
Kaushal, Vikrant
;
Kaushik, Arun Kumar
- In:
Journal of vacation marketing
29
(
2023
)
3
,
pp. 331-347
Persistent link: https://www.econbiz.de/10014293847
Saved in:
10
Marketing a destination brand image to Muslim tourists : does accessibility to cultural needs matter in developing brand loyalty?
Wisker, Zazli Lily
;
Kadirov, Djavlonbek
;
Nizar, Jithin
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 84-105
Persistent link: https://www.econbiz.de/10014229970
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