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Socially responsible customers and the evaluation of service quality

Wattanakamolchai, Somyot; Singal, Manisha; Murrmann, … - In: Journal of hospitality & tourism research : JHTR ; the … 40 (2016) 6, pp. 715-738

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The role of environmental attitude in a nature-based festival : the case of Boryeong Mud Festival

Choi, Youngjoon; Buzinde, Christine N.; Kerstetter, Deborah - In: Tourism analysis : an interdisciplinary tourism & … 17 (2012) 4, pp. 417-429

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Why should hotels go green? : insights from guests experience in green hotels

Merli, Roberto; Preziosi, Michele; Acampora, Alessia; … - In: International journal of hospitality management 81 (2019), pp. 169-179

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Green consumerism, green perceived value, and restaurant revisit intention : millennials' sustainable consumption with moderating effect of green perceived quality

Riva, Farzana; Magrizos, Solon; Rubel, Mohammad Rabiul … - In: Business strategy and the environment 31 (2022) 7, pp. 2807-2819

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The effect of destination employee service quality on tourist environmentally responsible behavior : A moderated mediation model incorporating environmental commitment, destination...

He, Xuehuan; Cheng, Jin; Swanson, Scott R.; Su, LuJun; … - In: Tourism management : research, policies, practice 90 (2022), pp. 1-14

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Rendite und Qualitätswahrnehmung : Eine experimentelle Untersuchung zur Anlageberatung

Zuber, Markus - 2005

1 Einleitung -- 1.1 Entwicklungen im Umfeld von Anbietern einer Anlageberatung -- 1.2 Problemstellung der Arbeit -- 1.3 Ziel der Arbeit -- 1.4 Aufbau der Arbeit -- 2 Anlageberatung und Rendite aus institutionenökonomischer Sicht -- 2.1 „Konstitutive“ Elemente von Dienstleistungen -- 2.2...