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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,098
Konsumentenverhalten
80,618
Theorie
12,357
Theory
12,155
Relationship marketing
9,149
Beziehungsmarketing
9,120
Agraraußenhandel
7,595
Brand management
7,567
Markenführung
7,526
International agricultural trade
7,425
Brand image
6,706
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6,666
USA
6,250
Regional economics
6,135
United States
5,955
Regionalökonomik
5,738
Customer satisfaction
5,682
Online-Handel
5,631
Online retailing
5,620
Kundenzufriedenheit
5,525
Agrarmarkt
5,127
Deutschland
5,013
Social Web
4,813
Social web
4,811
Online-Marketing
4,648
Internet marketing
4,627
Germany
4,470
Service quality
4,388
Brand
4,327
Markenartikel
4,319
Einzelhandel
4,225
Retail trade
4,168
Werbewirkung
3,736
Electronic Commerce
3,699
Advertising effects
3,698
Verbraucherverhalten
3,590
E-commerce
3,574
Welt
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9
Bibliography included
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Sammlung
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76
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Qu, Hailin
8
Sparks, Beverley
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Gravelle, Hugh
7
Grewal, Dhruv
7
Kim, Jinkyung Jenny
7
Kim, Woo Gon
7
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National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
230
International journal of hospitality management
205
Journal of business research : JBR
120
The journal of services marketing
106
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
Services marketing quarterly
65
Journal of travel and tourism marketing
64
The service industries journal
63
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Journal of service management
32
Asia Pacific journal of marketing and logistics
31
Tourism management : research, policies, practice
31
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
Journal of air transport management
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
Psychology & marketing
26
Journal of service research
25
The TQM journal : the international review of organizational improvement
25
Journal of hospitality and tourism insights
24
Journal of retailing
23
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of service theory and practice
19
Marketing intelligence & planning
19
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ECONIS (ZBW)
4,341
EconStor
3
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1
Food market hygiene in the consumer experience
Merchan, Diana
;
Agila, Mercy
;
Criollo, Mónica
; …
-
2020
Persistent link: https://www.econbiz.de/10012266496
Saved in:
2
Managing revenue across retail channels : the interplay of service performance and direct marketing
Lund, Donald J.
;
Marinova, Detelina
- In:
Journal of marketing
78
(
2014
)
5
,
pp. 99-118
Persistent link: https://www.econbiz.de/10010419895
Saved in:
3
The role of retail services in food market equilibrium
Chidmi, Benaissa
;
Lopez, Rigoberto A.
- In:
Innovation and system dynamics in food networks 2007 : …
,
(pp. 497-506)
.
2007
Persistent link: https://www.econbiz.de/10003713463
Saved in:
4
Die Steuerung von Kundenintegrationsprozessen : Effizienz in Dienstleistungsunternehmen
Fließ, Sabine
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001601541
Saved in:
5
Qualitätsmanagement in Direktbanken : die Synthese von Unternehmens- und Kundenorientierung
Meigel-Schleiff, Christina
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001550496
Saved in:
6
Assessing service quality at wineries and cellar doors through service mapping
Carlsen, Jack
- In:
International journal of wine business research : IJWBR
23
(
2011
)
3
,
pp. 271-290
Persistent link: https://www.econbiz.de/10009315737
Saved in:
7
Does a hospital's quality depend on the quality of other hospitals? : a spatial econometrics approach
Gravelle, Hugh
;
Santos, Rita
;
Siciliani, Luigi
- In:
Regional science & urban economics
49
(
2014
),
pp. 203-216
Persistent link: https://www.econbiz.de/10011291546
Saved in:
8
Segmentation of spatially dependent geographical units : model and application
Govind, Rahul
;
Chatterjee, Rabikar
;
Mittal, Vikas
- In:
Management science : journal of the Institute for …
64
(
2018
)
4
,
pp. 1941-1956
Persistent link: https://www.econbiz.de/10011855763
Saved in:
9
Interpreting value in the customer service experience using customer-dominant logic
Tynan, Caroline
;
McKechnie, Sally
;
Hartley, Stephanie
- In:
Journal of marketing management : MM
30
(
2014
)
9/10
,
pp. 1058-1081
Persistent link: https://www.econbiz.de/10010411295
Saved in:
10
Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts
Veloso, Cláudia Miranda
;
Sousa, Bruno
- In:
The international review of retail, distribution and …
32
(
2022
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10012873358
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