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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
82,001
Konsumentenverhalten
79,521
Experiment
43,764
Theorie
21,931
Theory
21,650
Brand management
17,500
Markenführung
17,086
Brand image
11,047
Markenimage
10,930
Relationship marketing
9,809
Beziehungsmarketing
9,772
Markenartikel
9,149
Brand
8,109
USA
7,614
United States
7,323
Spieltheorie
6,779
Deutschland
6,756
Game theory
6,638
Germany
6,118
Customer satisfaction
5,950
Kundenzufriedenheit
5,773
Social Web
5,700
Social web
5,695
Produktgestaltung
5,630
Online-Handel
5,571
Online retailing
5,561
Online-Marketing
5,262
Internet marketing
5,225
Product design
4,698
Service quality
4,621
Einzelhandel
4,574
Retail trade
4,507
Werbewirkung
4,284
Advertising effects
4,224
Vertrauen
4,109
Confidence
4,065
Emotion
3,859
Electronic Commerce
3,822
Marketingmanagement
3,759
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Undetermined
2,383
Free
780
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Article
3,982
Book / Working Paper
588
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Article in journal
3,860
Aufsatz in Zeitschrift
3,860
Aufsatz im Buch
122
Book section
122
Graue Literatur
97
Non-commercial literature
97
Working Paper
77
Arbeitspapier
74
Hochschulschrift
69
Thesis
50
Conference paper
31
Konferenzbeitrag
31
Collection of articles of several authors
17
Sammelwerk
17
Bibliografie enthalten
9
Bibliography included
9
Konferenzschrift
8
Aufsatzsammlung
7
Case study
7
Fallstudie
7
Collection of articles written by one author
5
Sammlung
5
Conference proceedings
2
Reprint
2
Amtsdruckschrift
1
Fallstudiensammlung
1
Government document
1
Handbook
1
Handbuch
1
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English
4,471
German
95
French
3
Finnish
1
Swedish
1
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Han, Heesup
31
Mattila, Anna S.
25
Usman, Osly
21
Prentice, Catherine
17
McColl-Kennedy, Janet R.
16
Line, Nathaniel D.
14
Balaji, M. S.
13
Klaus, Philipp
13
Bilgihan, Anil
12
Gong, Taeshik
12
Prybutok, Victor R.
12
Gursoy, Dogan
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Sharma, Piyush
11
Sreejesh, S.
11
Hyun, Sunghyup Sean
10
Miao, Li
10
Quach, Sara
10
Wong, IpKin Anthony
10
Hollebeek, Linda D.
9
Park, Jungkun
9
Sparks, Beverley
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Bujisic, Milos
8
Harun, Ahasan
8
Lee, Seonjeong
8
Qu, Hailin
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
Kim, Jinkyung Jenny
7
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National Bureau of Economic Research
6
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
Taylor and Francis.
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
235
International journal of hospitality management
199
Journal of business research : JBR
123
The journal of services marketing
111
Journal of hospitality marketing & management
84
International journal of contemporary hospitality management
79
The service industries journal
71
Services marketing quarterly
67
Journal of travel and tourism marketing
66
Journal of service research : JSR
49
Cogent business & management
48
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Service business
38
Journal of service management
35
Asia Pacific journal of marketing and logistics
32
Tourism management : research, policies, practice
32
The international journal of bank marketing : IJBM
31
Journal of air transport management
29
Journal of service research
29
International journal of quality and service sciences
28
International journal of services and operations management
27
Psychology & marketing
26
International journal of services, economics and management
25
The TQM journal : the international review of organizational improvement
25
Total quality management & business excellence
24
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
International journal of quality & reliability management
22
Journal of the Academy of Marketing Science
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of internet commerce
21
Managing service quality : MSQ ; an international journal
21
Journal of Asian finance, economics and business : JAFEB
19
Journal of hospitality and tourism insights
19
Marketing intelligence & planning
19
Quality management journal : QMJ
19
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ECONIS (ZBW)
4,567
EconStor
3
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1
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date (oldest first)
1
Store brands' purchase intention : examining the role of perceived quality
Calvo-Porral, Cristina
;
Lévy Mangin, Jean-Pierre
- In:
European research on management and business economics
23
(
2017
)
2
,
pp. 90-95
Persistent link: https://www.econbiz.de/10011893387
Saved in:
2
Brand
price differentials in retail distribution : product quality and service quality
Mañez Castillejo, Juan A.
;
Moner Colonques, Rafael
; …
- In:
Applied economics
48
(
2016
)
58/60
,
pp. 5749-5760
Persistent link: https://www.econbiz.de/10011772192
Saved in:
3
Factors influencing purchase intention of private label
brand
Gogoi, Bidyut Jyoti
- In:
International journal of economic research
15
(
2018
)
2
,
pp. 445-456
Persistent link: https://www.econbiz.de/10011992706
Saved in:
4
Store
brand
proneness : effects of perceived risks, quality and familiarity
Yap, Sheau-fen
;
Leong, Sun-may
;
Wee, Yu-ghee
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 48-58
Persistent link: https://www.econbiz.de/10009507933
Saved in:
5
A cross validation of consumer-based
brand
equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
6
How store service quality affects attitude toward store brands in emerging countries : effects of
brand
cues and the cultural context
Diallo, Mbaye Fall
;
Seck, Anne Marianne
- In:
Journal of business research : JBR
86
(
2018
),
pp. 311-320
Persistent link: https://www.econbiz.de/10011855345
Saved in:
7
The improatance of store image and retail service quality in private
brand
image-building
Alić, Adi
;
Agić, Emir
;
Činjarević, Merima
- In:
Entrepreneurial business and economics review : EBER
5
(
2017
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10011802899
Saved in:
8
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
9
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
10
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
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