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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Konsumentenverhalten
79,072
Consumer behaviour
78,639
Schweden
42,511
Sweden
25,889
Theorie
13,310
Theory
13,025
Willingness to pay
10,450
Zahlungsbereitschaftsanalyse
9,878
Beziehungsmarketing
8,829
Relationship marketing
8,818
Markenführung
7,620
Brand management
7,617
USA
7,208
Deutschland
7,140
United States
6,779
Markenimage
6,610
Brand image
6,579
Germany
6,260
Kundenzufriedenheit
5,423
Customer satisfaction
5,419
Online-Handel
5,419
Online retailing
5,406
Experiment
4,841
Social Web
4,625
Social web
4,622
Markenartikel
4,515
Brand
4,497
Service quality
4,423
Einzelhandel
4,368
Online-Marketing
4,365
Internet marketing
4,342
Retail trade
4,232
Großbritannien
3,924
Electronic Commerce
3,589
Werbewirkung
3,567
Verbraucherverhalten
3,560
Advertising effects
3,529
E-commerce
3,475
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3,385
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758
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582
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3,739
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53
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Bloom, Nicholas
10
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Lemos, Renata
9
Sadun, Raffaella
9
Van Reenen, John
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Edvardsson, Bo
8
Harun, Ahasan
8
Park, Jungkun
8
Qu, Hailin
8
Sparks, Beverley
8
Wong, IpKin Anthony
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
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National Bureau of Economic Research
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Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Nationalekonomiska Institutionen <Lund>
1
Nordic Council of Ministers
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
W. Bertelsmann Verlag
1
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Journal of retailing and consumer services
230
International journal of hospitality management
194
Journal of business research : JBR
120
The journal of services marketing
106
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
The service industries journal
66
Services marketing quarterly
65
Journal of travel and tourism marketing
64
Cogent business & management
47
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
38
International journal of quality and service sciences
36
Service business
36
Journal of service management
32
Asia Pacific journal of marketing and logistics
31
The international journal of bank marketing : IJBM
31
Tourism management : research, policies, practice
31
Journal of air transport management
29
The TQM journal : the international review of organizational improvement
29
International journal of services and operations management
26
Psychology & marketing
26
International journal of services, economics and management
25
Journal of service research
25
Journal of strategic marketing
24
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of retailing
22
Total quality management & business excellence
22
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of quality & reliability management
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of hospitality and tourism insights
19
International journal of business information systems : IJBIS
18
International journal of retail and distribution management
18
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ECONIS (ZBW)
4,420
EconStor
7
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1
Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience
Lin, Ingrid Y.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 692-712
Persistent link: https://www.econbiz.de/10011590915
Saved in:
2
Why should hotels go green? : insights from guests experience in green hotels
Merli, Roberto
;
Preziosi, Michele
;
Acampora, Alessia
; …
- In:
International journal of hospitality management
81
(
2019
),
pp. 169-179
Persistent link: https://www.econbiz.de/10012128332
Saved in:
3
Brand price differentials in retail distribution : product quality and service quality
Mañez Castillejo, Juan A.
;
Moner Colonques, Rafael
; …
- In:
Applied economics
48
(
2016
)
58/60
,
pp. 5749-5760
Persistent link: https://www.econbiz.de/10011772192
Saved in:
4
A cross validation of consumer-based brand equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
5
How store service quality affects attitude toward store brands in emerging countries : effects of brand cues and the cultural context
Diallo, Mbaye Fall
;
Seck, Anne Marianne
- In:
Journal of business research : JBR
86
(
2018
),
pp. 311-320
Persistent link: https://www.econbiz.de/10011855345
Saved in:
6
The improatance of store image and retail service quality in private brand image-building
Alić, Adi
;
Agić, Emir
;
Činjarević, Merima
- In:
Entrepreneurial business and economics review : EBER
5
(
2017
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10011802899
Saved in:
7
The role of private label brands in enhancing service satisfaction in the hotel industry : comparing luxury and boutique hotels
Herstein, Ram
;
Gilboa, Shaked
;
Gamliel, Eyal
;
Bergera, Ron
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 140-155
Persistent link: https://www.econbiz.de/10011859506
Saved in:
8
Store brands' purchase intention : examining the role of perceived quality
Calvo-Porral, Cristina
;
Lévy Mangin, Jean-Pierre
- In:
European research on management and business economics
23
(
2017
)
2
,
pp. 90-95
Persistent link: https://www.econbiz.de/10011893387
Saved in:
9
Price sensitivity versus perceived quality : moderating effects of retailer positioning on private label consumption
González-Benito, Óscar
;
Martos-Partal, Mercedes
- In:
Journal of business economics and management
15
(
2014
)
5
,
pp. 935-950
Persistent link: https://www.econbiz.de/10010484373
Saved in:
10
Store brand proneness : effects of perceived risks, quality and familiarity
Yap, Sheau-fen
;
Leong, Sun-may
;
Wee, Yu-ghee
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 48-58
Persistent link: https://www.econbiz.de/10009507933
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