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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
81,916
Konsumentenverhalten
79,437
Brand management
17,495
Markenführung
17,081
Marketingmanagement
16,942
Marketing management
16,356
Theorie
11,951
Theory
11,780
Brand image
11,034
Markenimage
10,917
Relationship marketing
10,873
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10,825
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9,145
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8,103
Deutschland
6,906
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6,647
United States
6,351
Germany
6,303
Customer satisfaction
5,964
Online-Marketing
5,951
Social Web
5,939
Social web
5,934
Marketing
5,899
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5,884
Kundenzufriedenheit
5,791
Online-Handel
5,564
Online retailing
5,552
Einzelhandel
4,639
Retail trade
4,566
Service quality
4,532
Werbewirkung
4,363
Advertising effects
4,302
Electronic Commerce
3,999
Werbung
3,904
Advertising
3,872
E-commerce
3,834
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Sammelwerk
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Fallstudie
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Aufsatzsammlung
7
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5
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102
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Han, Heesup
31
Mattila, Anna S.
24
Usman, Osly
21
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Klaus, Philipp
13
Gong, Taeshik
12
Gustafsson, Anders
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gursoy, Dogan
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Sharma, Piyush
11
Sreejesh, S.
11
Hyun, Sunghyup Sean
10
Miao, Li
10
Quach, Sara
10
Wong, IpKin Anthony
10
Grewal, Dhruv
9
Hollebeek, Linda D.
9
Park, Jungkun
9
Sparks, Beverley
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Lee, Seonjeong
8
Qu, Hailin
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Bolton, Ruth N.
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
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IGI Global
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Institutet för Ekonomisk Forskning <Lund>
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Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
233
International journal of hospitality management
199
Journal of business research : JBR
125
The journal of services marketing
109
Journal of hospitality marketing & management
84
International journal of contemporary hospitality management
79
The service industries journal
70
Services marketing quarterly
69
Journal of travel and tourism marketing
66
Cogent business & management
49
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Service business
37
Asia Pacific journal of marketing and logistics
33
Journal of service management
33
Tourism management : research, policies, practice
31
Journal of air transport management
30
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
29
Journal of service research
28
International journal of services and operations management
27
The TQM journal : the international review of organizational improvement
27
Journal of strategic marketing
26
Psychology & marketing
26
International journal of services, economics and management
25
Journal of retailing
25
Journal of the Academy of Marketing Science
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Managing service quality : MSQ ; an international journal
22
Total quality management & business excellence
22
International journal of quality & reliability management
21
Journal of internet commerce
21
Marketing intelligence & planning
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of hospitality and tourism insights
19
Quality management journal : QMJ
19
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ECONIS (ZBW)
4,478
EconStor
3
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1
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
2
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
3
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
4
Factors affecting smartphone
brand
switching behavior in Kathmandu valley
Kumari, Radha
;
Sah, Laxmi Kumar
- In:
Nepalese journal of economics : a publication of …
6
(
2022
)
3
,
pp. 82-95
Persistent link: https://www.econbiz.de/10013449196
Saved in:
5
Factors affecting
brand
switching in telecommunication industry in Kathmandu valley
Thagunna, Suresh Singh
- In:
Nepalese journal of economics : a publication of …
7
(
2023
)
3
,
pp. 159-173
Persistent link: https://www.econbiz.de/10014422582
Saved in:
6
Marketing mix influence on service
brand
equity and its dimensions
Mukherjee, Somnath
;
Shivani, Shradha
- In:
Vision : the journal of business perspective
20
(
2016
)
1
,
pp. 9-23
Persistent link: https://www.econbiz.de/10011581949
Saved in:
7
The effect of multiple hotel
brand
extensions
Mahasuweerachai, Patcharaporn
;
Qu, Hailin
- In:
Tourism and hospitality research : the surrey quarterly …
15
(
2015
)
1
,
pp. 27-38
Persistent link: https://www.econbiz.de/10010515373
Saved in:
8
Perceived
brand
quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
Saved in:
9
The effects of service
brand
dimensions on
brand
loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
10
The impact of services
brand
personality on consumer-
brand
relationship quality
Ghantous, Nabil
- In:
Services marketing quarterly
37
(
2016
)
3
,
pp. 185-199
Persistent link: https://www.econbiz.de/10011537855
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