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~subject:"Finanzdienstleistung"
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Finanzdienstleistung
Bank
65,341
Relationship marketing
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Finanzsektor
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Walter, Ingo
45
Buhl, Hans Ulrich
37
Hassan, M. Kabir
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Gambacorta, Leonardo
29
Asongu, Simplice
25
Frost, Jon
24
Jagtiani, Julapa
24
Rabbani, Mustafa Raza
24
Allen, Franklin
23
Ozili, Peterson K
22
Philippon, Thomas
21
Demirgüç-Kunt, Asli
20
Beck, Thorsten
18
Hornuf, Lars
18
Mention, Anne-Laure
18
Moshirian, Fariborz
18
Bitz, Michael
15
Buckley, Ross P.
15
Kundisch, Dennis
15
Moormann, Jürgen
15
Ozili, Peterson K.
15
Claessens, Stijn
13
Huynh, Kim P.
13
Lockwood, Ben
13
Reifner, Udo
13
Saunders, Anthony
13
Werner, Welf
13
Annim, Samuel Kobina
12
Arner, Douglas W.
12
Curti, Filippo
12
Francois, Joseph F.
12
Gomber, Peter
12
Klose, Martin
12
Lee, David Kuo Chuen
12
Schoenmaker, Dirk
12
Steck, Werner
12
Stephanou, Constantinos
12
Aksoy, Cevat Giray
11
Anderloni, Luisa
11
Arun, Thankom
11
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World Bank
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National Bureau of Economic Research
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Universität <Augsburg> / Lehrstuhl für BWL, Wirtschaftsinformatik,Informations- & Finanzmanagement
26
OECD
24
Europäische Kommission
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World Bank Group
20
International Association for the Study of Insurance Economics
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Bundesanstalt für Finanzdienstleistungsaufsicht
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Springer Fachmedien Wiesbaden
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Chartered Insurance Institute
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Schulthess Juristische Medien
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Springer International Publishing
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Universität Ulm
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Institut für Finanz- und Aktuarwissenschaften <Ulm>
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Organisation for Economic Co-operation and Development
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The Wharton Financial Institutions Center
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World Trade Organization
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Asset Management Association Switzerland
5
Europäische Union / Rat
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Institut für Finanzdienstleistungen Zug
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Universität St. Gallen / Institut für Versicherungswirtschaft
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Asian Development Bank
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Bank für Internationalen Zahlungsausgleich / Committee on Payments and Market Infrastructures
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Banque centrale des états de l'Afrique de l'Ouest / Direction générale de la stabilité et de l'inclusion financières
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Basel Committee on Banking Supervision
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International Association of Insurance Supervisors
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International Finance Corporation
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4
Walter de Gruyter GmbH & Co. KG
4
Walter de Gruyter Inc.
4
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Journal of banking & finance
93
Finance research letters
91
SpringerLink / Bücher
77
Journal of financial services marketing : JFSM
75
Journal of risk management in financial institutions
74
Risks : open access journal
62
Springer eBook Collection
60
The journal of operational risk
57
Journal of payments strategy & systems
54
Journal of risk and financial management : JRFM
52
The international journal of bank marketing : IJBM
52
Journal of digital banking
50
IMF working papers
45
Die Bank
44
International review of financial analysis
44
Research in international business and finance
43
Working papers / ADB Institute
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NBER working paper series
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Staff working paper / Bank of Canada
39
The service industries journal
38
World Bank E-Library Archive
37
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
35
Journal of securities operations & custody
35
Diskussionspapier
33
International journal of bank marketing
33
Universität Augsburg - Research Center Finance & Information Management - Publications
33
Financial innovation : FIN
32
International Journal of Financial Studies : open access journal
32
International journal of economics and financial issues : IJEFI
32
Applied economics
31
Cogent economics & finance
31
Europäische Hochschulschriften / 5
31
Journal of financial services marketing
31
Staff discussion paper
31
International journal of economics and finance
28
Technological forecasting & social change : an international journal
28
The European journal of finance
28
European journal of operational research : EJOR
27
Journal of financial stability
27
Economic modelling
26
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
326
USB Cologne (business full texts)
115
EconStor
74
OLC EcoSci
10
ArchiDok
4
BASE
2
RePEc
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1
Customers' dissatisfaction with banking channels and their intention to leave
banks
: the moderating effect of
trust
and trusting beliefs
Kabadayi, Sertan
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
3
,
pp. 194-208
Persistent link: https://www.econbiz.de/10011554775
Saved in:
2
A framework for understanding the evolution of relationship quality and the customer relationship development process
Atorough, Peter
;
Salem, Heba
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
4
,
pp. 267-283
Persistent link: https://www.econbiz.de/10011594161
Saved in:
3
Banking goes digital : the main determinants of the clients' satisfaction and
trust
toward fintech-based services
Rhanoui, Salma
- In:
International journal of economics and financial issues …
12
(
2022
)
5
,
pp. 10-20
Persistent link: https://www.econbiz.de/10013433314
Saved in:
4
Trust
and commitment as mediators of the relationship between quality advice and customer loyalty
Van Tonder, Estelle
- In:
The journal of applied business research
32
(
2016
)
1
,
pp. 289-302
Persistent link: https://www.econbiz.de/10011436588
Saved in:
5
Direct and indirect effects of perceived usefulness of loans on clients' intention to recommend financial service providers
Mbawuni, Joseph
;
Nimako, Simon Gyasi
- In:
International journal of financial services management …
8
(
2015/2016
)
4
,
pp. 333-349
Persistent link: https://www.econbiz.de/10011688223
Saved in:
6
Trust
recovery tactics in financial services : the moderating role of service failure severity
Raza, Ali
;
Tsiotsou, Rodoula
;
Sarfraz, Muhammad
;
Ishaq, …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1611-1639
Persistent link: https://www.econbiz.de/10014470723
Saved in:
7
An integrative model of installed online
trust
in the financial services industry
Rajaobelina, Lova
;
Ricard, Line
;
Bergeron, Jasmin
; …
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 186-197
Persistent link: https://www.econbiz.de/10010497765
Saved in:
8
A Brazilian experience of customer retention and its key drivers in banking service rendering
Milan, Gabriel Sperandio
;
Toni, Deonir de
;
Barcellos, …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
4
,
pp. 269-286
Persistent link: https://www.econbiz.de/10011412348
Saved in:
9
The influence of social regard on the customer–service firm relationship : the moderating role of length of relationship
Sabiote, Estela Fernández
;
Román, Sergio
- In:
Journal of business and psychology
24
(
2009
)
4
,
pp. 441-453
Persistent link: https://www.econbiz.de/10003934766
Saved in:
10
The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional
banks
and fintechs
Mainardes, Emerson Wagner
;
Freitas, Neudson Peres de
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
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