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~subject:"Hotellerie"
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Hotellerie
Consumer behaviour
25
Konsumentenverhalten
25
Beziehungsmarketing
16
Relationship marketing
16
Kundenbindungsprogramm
10
Loyalty program
10
USA
10
United States
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Customer satisfaction
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Hotel industry
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Kundenzufriedenheit
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Gambling
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Glücksspiel
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Perception
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Service quality
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Wahrnehmung
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loyalty
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Brand loyalty
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Dienstleistungsqualität
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Holiday behaviour
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Preismanagement
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Pricing strategy
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Switching behaviour
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Urlaubsverhalten
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Wechselverhalten
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Brand management
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Bundling strategy
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Customer participation
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Experiment
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Gaming
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Gastronomie
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Gerechtigkeit
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Hedonic value
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Heuristics
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Heuristik
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Justice
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Leistungsbündel
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Loyalty
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Markenführung
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English
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Tanford, Sarah
8
Raab, Carola
4
Kim, Yen-soon
3
Berezan, Orie
1
DiPietro, Robin B.
1
Dinca, Alexandra
1
Fried Kline, Sheryl
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Kim, Esther L.
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Kim, Yen-Soon
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Leung, Xi Y.
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Malek, Kristin
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Shoemaker, Stowe
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International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
International journal of contemporary hospitality management
1
Journal of hospitality and tourism insights
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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1
The impact of manager training on employee turnover intentions
Malek, Kristin
;
Fried Kline, Sheryl
;
DiPietro, Robin B.
- In:
Journal of hospitality and tourism insights
1
(
2018
)
3
,
pp. 203-219
Persistent link: https://www.econbiz.de/10011924255
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2
The impact of tier level on attitudinal and behavioral loyalty of hotel reward program members
Tanford, Sarah
- In:
International journal of hospitality management
34
(
2013
),
pp. 285-294
Persistent link: https://www.econbiz.de/10009767500
Saved in:
3
Determinants of customer loyalty and purchasing behavior for full-service and limited-service hotels
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 319-328
Persistent link: https://www.econbiz.de/10009503322
Saved in:
4
Evaluating loyalty constructs among hotel reward program members using eWOM
Berezan, Orie
;
Raab, Carola
;
Tanford, Sarah
;
Kim, Yen-Soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 198-224
Persistent link: https://www.econbiz.de/10011282979
Saved in:
5
A model of hotel defection at the purchasing stage
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 805-831
Persistent link: https://www.econbiz.de/10010241569
Saved in:
6
The influence of reward program membership and commitment on hotel loyalty
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
3
,
pp. 279-307
Persistent link: https://www.econbiz.de/10009272016
Saved in:
7
What drives Facebook fans to "like" hotel pages : a comparison of three competing models
Leung, Xi Y.
;
Tanford, Sarah
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 314-345
Persistent link: https://www.econbiz.de/10011499221
Saved in:
8
Turning discounts into profits : factors influencing online purchasing decisions for hotel add-on items
Kim, Esther L.
;
Tanford, Sarah
- In:
The Cornell hospitality quarterly
62
(
2021
)
4
,
pp. 438-454
Persistent link: https://www.econbiz.de/10012624023
Saved in:
9
Back to the future : progress and trends in hotel loyalty marketing
Tanford, Sarah
;
Shoemaker, Stowe
;
Dinca, Alexandra
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1937-1967
Persistent link: https://www.econbiz.de/10011624195
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