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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
83,815
Konsumentenverhalten
81,365
Brand management
17,810
Markenführung
17,397
Dienstleistungssektor
11,426
Service industry
11,398
Brand image
11,257
Markenimage
11,145
Theorie
10,901
Theory
10,732
Relationship marketing
10,394
Beziehungsmarketing
10,356
Markenartikel
9,315
Brand
8,276
Deutschland
6,586
Customer satisfaction
6,317
USA
6,191
Germany
6,003
United States
5,924
Online-Handel
5,760
Online retailing
5,748
Social Web
5,748
Social web
5,743
Service quality
5,356
Online-Marketing
5,323
Dienstleistungsqualität
5,308
Internet marketing
5,289
Einzelhandel
4,636
Retail trade
4,572
Werbewirkung
4,220
Advertising effects
4,160
Electronic Commerce
3,908
E-commerce
3,771
Marketingmanagement
3,741
Marketing management
3,721
Verbraucherverhalten
3,598
Advertising
3,550
Werbung
3,536
Experiment
3,501
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1,031
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5,417
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725
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4
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5,251
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149
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149
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74
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Conference paper
53
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53
Thesis
53
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48
Arbeitspapier
44
Collection of articles of several authors
20
Sammelwerk
20
Aufsatzsammlung
12
Konferenzschrift
11
Case study
10
Fallstudie
10
Ratgeber
7
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5
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3
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2
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2
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English
6,010
German
136
French
2
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Han, Heesup
56
Mattila, Anna S.
25
Usman, Osly
22
Wong, IpKin Anthony
20
Prentice, Catherine
18
Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Prayag, Girish
16
Söderlund, Magnus
16
Aksoy, Lerzan
15
Jang, Soocheong
14
Balaji, M. S.
13
Gustafsson, Anders
13
Loureiro, Sandra Maria Correia
13
Rather, Raouf Ahmad
13
Wu, Luorong
13
Klaus, Philipp
12
Mittal, Vikas
12
Barnes, Donald C.
11
Blut, Markus
11
Liu, Chih-Hsing
11
McColl-Kennedy, Janet R.
11
Prybutok, Victor R.
11
Sharma, Piyush
11
Yu, Jongsik
11
Ahn, Jiseon
10
Bang, Nguyen
10
Chua, Bee-Lia
10
Gil Saura, Irene
10
Ha, Hong Youl
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Muskat, Birgit
10
Qu, Hailin
10
Quach, Sara
10
Sreejesh, S.
10
Torres, Edwin N.
10
Ali, Faizan
9
Amin, Muslim
9
Frank, Björn
9
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Springer Fachmedien Wiesbaden
4
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
FAU University Press ein Imprint der Universität Erlangen-Nürnberg / Universitätsbibliothek
1
Freie Universität Berlin
1
Friedrich-Alexander-Universität Erlangen-Nürnberg
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Information Resources Management Association
1
Institute of Leadership and Management <London>
1
International Conference on Services Management <North Cyprus)>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
331
International journal of hospitality management
209
Journal of business research : JBR
173
The journal of services marketing
115
Journal of hospitality marketing & management
98
Journal of travel and tourism marketing
90
International journal of contemporary hospitality management
81
Cogent business & management
76
The service industries journal
65
Tourism management : research, policies, practice
65
Services marketing quarterly
61
Psychology & marketing
53
Asia Pacific journal of marketing and logistics
52
Service business
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
Journal of service research : JSR
48
Journal of service management
46
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
Journal of strategic marketing
44
International journal of electronic marketing and retailing : IJEMR
43
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
42
Tourism management perspectives : TMP
39
European journal of marketing : EJM
38
The international journal of bank marketing : IJBM
35
The international review of retail, distribution and consumer research
33
Journal of Islamic marketing
31
Journal of hospitality and tourism insights
31
Journal of the Academy of Marketing Science
31
International journal of quality and service sciences
29
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
29
Total quality management & business excellence
29
International journal of services, economics and management
28
Journal of air transport management
28
The TQM journal : the international review of organizational improvement
28
Tourism analysis : an interdisciplinary tourism & hospitality journal
28
International journal of retail and distribution management
27
International journal of services and operations management
27
Journal of Asian finance, economics and business : JAFEB
27
Journal of vacation marketing
27
International journal of retail & distribution management
26
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ECONIS (ZBW)
6,140
EconStor
5
OLC EcoSci
1
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1
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date (oldest first)
1
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
2
Effect of quality products, services and
brand
on customer satisfaction at McDonald's
Priyono, Priyono Iyon
- In:
Inventi impact: retailing & consumer services
(
2018
)
1
,
pp. 1-4
Persistent link: https://www.econbiz.de/10012145738
Saved in:
3
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
4
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
5
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
6
A
brand
like a friend : how
brand
likeability influences
brand
perception
Ohlwein, Martin
;
Bruno, Pascal
- In:
International journal of market research
64
(
2022
)
3
,
pp. 295-305
Persistent link: https://www.econbiz.de/10013257982
Saved in:
7
Young consumers' loyalty towards premium and non-premium shoe brands
Singh, Pankaj Kumar
;
Swain, Swapnarag
;
Ahmad, Anees
; …
- In:
International journal of business innovation and …
26
(
2021
)
4
,
pp. 424-442
Persistent link: https://www.econbiz.de/10012798605
Saved in:
8
An integrated model of social media
brand
love : mediators of
brand
attitude and consumer satisfaction
Arghashi, Vahideh
;
Bozbay, Zehra
;
Karami, Azhdar
- In:
Journal of relationship marketing : innovations and …
20
(
2021
)
4
,
pp. 319-348
Persistent link: https://www.econbiz.de/10012695107
Saved in:
9
The effect of sponsor's
brand
on consumer-
brand
relationship in sport sponsorship
Lee, Jung-Yong
;
Jin, ChangHyun
- In:
Global business and finance review
24
(
2019
)
1
,
pp. 27-43
Persistent link: https://www.econbiz.de/10012005159
Saved in:
10
Conceptualizing, validating, and managing
brand
equity for tourist satisfaction
Liu, Chih-Hsing
;
Fang, Yen-Po
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
6
,
pp. 960-978
Persistent link: https://www.econbiz.de/10011917484
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