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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Konsumentenverhalten
79,072
Consumer behaviour
78,639
Electronic Commerce
22,928
E-commerce
20,563
Einzelhandel
17,619
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14,716
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11,876
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6,489
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6,359
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5,933
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5,918
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5,856
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4,860
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4,854
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4,424
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4,415
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3,836
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3,831
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3,655
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3,566
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Han, Heesup
54
Mattila, Anna S.
25
Usman, Osly
21
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Gil Saura, Irene
14
Loureiro, Sandra Maria Correia
14
Söderlund, Magnus
14
Jang, Soocheong
13
Mittal, Vikas
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Bang, Nguyen
11
Gustafsson, Anders
11
Park, Jungkun
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Sparks, Beverley
10
Sreejesh, S.
10
Amin, Muslim
9
Carlson, Jamie
9
Chua, Bee-Lia
9
Evanschitzky, Heiner
9
Frank, Björn
9
Ha, Hong Youl
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
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9
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Prashar, Sanjeev
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
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1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
1
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Journal of retailing and consumer services
339
International journal of hospitality management
190
Journal of business research : JBR
160
The journal of services marketing
104
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
91
International journal of contemporary hospitality management
78
Cogent business & management
75
Services marketing quarterly
58
Tourism management : research, policies, practice
58
The service industries journal
57
Psychology & marketing
55
Asia Pacific journal of marketing and logistics
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Service business
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
Journal of service management
43
Journal of service research : JSR
42
Journal of strategic marketing
41
International journal of electronic marketing and retailing : IJEMR
39
Tourism management perspectives : TMP
36
European journal of marketing : EJM
35
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
34
International journal of retail & distribution management
33
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
31
Journal of retailing
30
Journal of the Academy of Marketing Science
30
International journal of electronic customer relationship management : IJECRM
29
Journal of internet commerce
29
International journal of retail and distribution management
28
Journal of air transport management
28
The TQM journal : the international review of organizational improvement
27
International journal of business information systems : IJBIS
26
International journal of quality and service sciences
26
Managing service quality : MSQ ; an international journal
26
Journal of Asian finance, economics and business : JAFEB
25
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
25
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ECONIS (ZBW)
5,914
EconStor
9
OLC EcoSci
1
RePEc
1
USB Cologne (EcoSocSci)
1
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1
You can't shop with us : how US-based, value- and mid-market online clothing retailers position their plus-size female clothing sections
Shelton, Summer Suzanne
;
Bradshaw, Amanda S.
;
Cretul, …
- In:
Journal of fashion marketing and management
27
(
2023
)
6
,
pp. 1009-1026
Persistent link: https://www.econbiz.de/10014430535
Saved in:
2
How do customers meet their needs in in-store and online
fashion
shopping? : a comparative study based on the jobs-to-be-done theory
Kullak, Franziska S.
;
Baier, Daniel
;
Woratschek, Herbert
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014265655
Saved in:
3
21st century luxury
fashion
retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
4
Role of experience in customer self-congruity to maintaining loyalty : a study on
fashion
store
Wijaya, Angga Pandu
- In:
Entrepreneurial business and economics review : EBER
5
(
2017
)
3
,
pp. 189-198
Persistent link: https://www.econbiz.de/10011803441
Saved in:
5
A cross validation of consumer-based brand equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
6
The effects of loyalty programs on customer satisfaction, trust, and loyalty toward high- and low-end
fashion
retailers
Stathopoulou, Anastasia
;
Balabanis, George
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5801-5808
Persistent link: https://www.econbiz.de/10011597513
Saved in:
7
Understanding the usability of retail
fashion
brand chatbots : evidence from customer expectations and experiences
Aslam, Usman
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364467
Saved in:
8
Examining the drivers of deviant service adaption in
fashion
retailing : the role of tenure
Mortimer, Gary
;
Wang, Shasha
- In:
Journal of fashion marketing and management
26
(
2022
)
2
,
pp. 221-246
Persistent link: https://www.econbiz.de/10013162349
Saved in:
9
Online
fashion
shopping paradox : the role of customer reviews and facebook marketing
Kawaf, Fatema
;
Istanbulluoglu, Doga
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 144-153
Persistent link: https://www.econbiz.de/10012001293
Saved in:
10
Examining the Relationships between Customer Satisfaction and Repurchase Behavior in Online
Fashion
Retailing
Leecharoen, Benjawan
-
2020
and perceived product value.
Fashion
-clothing online shops in Bangkok, Thailand, were chosen as the context for a survey …
Persistent link: https://www.econbiz.de/10012840391
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