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~subject:"Online retailing"
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Online retailing
Consumer behaviour
82,943
Konsumentenverhalten
80,463
Marketing
31,412
Customer satisfaction
15,448
Kundenzufriedenheit
13,864
Relationship marketing
13,608
Theorie
13,584
Beziehungsmarketing
13,536
Theory
13,384
Deutschland
10,134
Brand management
9,081
Markenführung
9,027
Germany
8,477
Service quality
8,328
Dienstleistungsqualität
8,094
USA
7,851
Markenimage
7,341
Brand image
7,249
Marketingmanagement
7,115
United States
7,110
Marketing management
6,572
Online-Handel
6,099
Online-Marketing
5,817
Electronic Commerce
5,727
Internet marketing
5,705
Social Web
5,693
Social web
5,687
Altersgruppe
5,323
Age group
5,126
Einzelhandel
4,996
Markenartikel
4,992
Brand
4,815
Retail trade
4,765
E-commerce
4,562
Werbung
4,485
Werbewirkung
4,065
Advertising
3,964
Advertising effects
3,950
Emotion
3,785
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Heinemann, Gerrit
37
Usman, Osly
19
Kumar, Dr. Vinay
15
Law, Chun Hung Roberts
15
Kalia, Prateek
14
Kukar-Kinney, Monika
13
Bauer, Hans H.
12
Dennis, Charles
12
Rabinovich, Elliot
12
Benbasat, Izak
11
Breugelmans, Els
11
Chung, Namho
11
Khare, Arpita
11
Kim, Minjeong
11
Sajad Rezaei
11
Baier, Daniel
10
Forsythe, Sandra
10
Laroche, Michel
10
McManus, Brian
10
Akram, Umair
9
Ba, Sulin
9
Bhatnagar, Amit
9
Campo, Katia
9
Cebollada, Javier
9
Choi, Jeonghye
9
Dertwinkel-Kalt, Markus
9
Dwivedi, Yogesh Kumar
9
Elfenbein, Daniel W.
9
Ghose, Anindya
9
Hackl, Franz
9
Kollmann, Tobias
9
Köster, Mats
9
Lennon, Sharron J.
9
Liu, Yong
9
Paul, Justin
9
Pavlou, Paul A.
9
Prashar, Sanjeev
9
Rana, Nripendra P.
9
Richard, Marie-Odile
9
Schramm-Klein, Hanna
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National Bureau of Economic Research
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RWTH Aachen
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OECD
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Books on Demand GmbH <Norderstedt>
4
Information Resources Management Association
4
Springer Gabler <Firma>
4
Dgroup
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IGI Global
2
Springer-Verlag GmbH
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Verlag Dr. Kovač
2
marketing-Börse GmbH
2
Akademie für Technikfolgenabschätzung in Baden-Württemberg
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Bergische Universität Wuppertal
1
Bundesverband Digitale Wirtschaft
1
Center of Market Oriented Product and Production Management
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Centre de recherche pour l'étude et l'observation des conditions de vie
1
Colloque d'éthique économique <22., 2015, Aix-en-Provence>
1
Consumer Research and Evaluation Branch
1
Consumer and marketing law
1
Deutscher Direktmarketing-Verband
1
Deutsches Institut für Urbanistik
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
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Diplomica Verlag GmbH
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Eberhard Karls Universität Tübingen
1
Edward Elgar Publishing
1
Ekonomski Institut Zagreb
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Europäische Kommission / Generaldirektion Gesundheit und Verbraucher
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Europäische Kommission / Generaldirektion Wettbewerb
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Friedrich-Schiller-Universität Jena
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Gesellschaft für Innovatives Marketing
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Gottlieb Duttweiler Institute
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Haufe-Lexware GmbH & Co. KG
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International Association for the Study of Insurance Economics
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International Workshop on Consumer Behaviour and Distribution in the e-Grocery Sector <Copenhagen Business School)>
1
Josef Eul Verlag GmbH
1
KPMG Deutsche Treuhand-Gesellschaft Aktiengesellschaft Wirtschaftsprüfungsgesellschaft / Niederlassung Köln
1
LE Europe <Körperschaft>
1
Leibniz-Institut für Wirtschaftsforschung Halle
1
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Journal of retailing and consumer services
345
Journal of business research : JBR
174
International journal of electronic marketing and retailing : IJEMR
96
Journal of internet commerce
91
Electronic commerce research
85
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
77
International journal of internet marketing and advertising : IJIMA
63
International journal of retail & distribution management
59
Information systems research : ISR
57
Journal of retailing
54
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
53
Journal of electronic commerce research : JECR
52
The international review of retail, distribution and consumer research
52
Cogent business & management
51
International journal of hospitality management
47
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
47
International journal of consumer studies
46
Asia Pacific journal of marketing and logistics
45
International journal of retail and distribution management
45
International journal of e-business research : an official publication of the Information Resources Management Association
43
Management science : journal of the Institute for Operations Research and the Management Sciences
43
Psychology & marketing
41
International journal of business information systems : IJBIS
40
International journal of electronic commerce : IJEC
40
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
39
SpringerLink / Bücher
39
Journal of management information systems : JMIS
36
Journal of fashion marketing and management
32
Electronic commerce research and applications
27
Journal of international consumer marketing
27
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
26
Technological forecasting & social change : an international journal
26
Journal of the Academy of Marketing Science
25
Marketing intelligence & planning
25
Tourism management : research, policies, practice
25
International journal of electronic business : IJEB
24
Journal of marketing
23
Information systems and e-business management : ISeB
21
International journal of contemporary hospitality management
21
Electronic markets : the international journal on networked business
20
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ECONIS (ZBW)
6,080
Other ZBW resources
2
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1
Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
-
2017
Persistent link: https://www.econbiz.de/10011705406
Saved in:
2
Understanding antecedents and moderators of post-complaint customer purchase behavior in online retailing
Aswege, Frederike von
-
2020
Persistent link: https://www.econbiz.de/10012403851
Saved in:
3
The influence of individual mindsets towards product returns on consumer behavior in e-commerce
Zhu, Jingnan
-
2018
Persistent link: https://www.econbiz.de/10011957566
Saved in:
4
Retourenmanagement im Online-Handel : Kundenverhalten beeinflussen und Kosten senken
Deges, Frank
-
2017
Persistent link: https://www.econbiz.de/10011655262
Saved in:
5
Please explain why it happened! : How perceived justice and customer involvement affect post co-recovery evaluations : study of Iranian online shoppers
Gohary, Ali
;
Hamzelu, Bahman
;
Alizadeh, Hamid
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 127-142
Persistent link: https://www.econbiz.de/10011528558
Saved in:
6
Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
Saved in:
7
Perceived prevalence and personal impact of negative online reviews
Bradley, Graham L.
;
Sparks, Beverley
;
Weber, Karin
- In:
Journal of service management
27
(
2016
)
4
,
pp. 507-533
Persistent link: https://www.econbiz.de/10011563656
Saved in:
8
Online service failure : how consumers from emerging countries react and complain
Rohden, Simoni F.
;
Matos, Celso Augusto de
- In:
Journal of consumer marketing
39
(
2022
)
1
,
pp. 44-54
Persistent link: https://www.econbiz.de/10013165311
Saved in:
9
Research on the influence of compensation methods and customer sentiment on service recovery effect
Wei, Jiahua
;
Lin, Xi
- In:
Total quality management & business excellence
33
(
2022
)
5
,
pp. 489-508
Persistent link: https://www.econbiz.de/10013166889
Saved in:
10
Dissatisfaction toward O2O websites : expectation disconfirmation and justice perspective
Che, Tong
;
Ji, Meng
;
Zheng, Xiabing
;
Feng, Bo
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
1
,
pp. 190-208
Persistent link: https://www.econbiz.de/10012798117
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